The document provides information about volunteer opportunities at the Smithsonian National Postal Museum, including Highlights Tour Docents and Collection Connection Station Facilitators. Docents lead 40-minute guided tours through the museum's exhibits on various themes, while Facilitators engage visitors at stations in high-traffic areas through interactive activities connected to the museum's collection. Examples of potential station topics include Owney the dog tags and being a postal historian. The roles allow volunteers to foster connections between visitors and the museum's collection while gaining experience in visitor engagement.