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Page 18
THE OPERATION OF
THE PROCESS
 What does this criterion mean:
This criteria is all about how Tourism Development occurs as a
series of steps and an interaction of the elements
 TD can be seen as a system. Draw a diagram to show this:
THE OPERATION OF THE PROCESS
INPUTS
(elements)
• Tourists
• Attractions
• Facilities
• Regulators
OUTPUTS
• Spatial
patterns of
TD
• Effects on
people &
place
PROCESSES
(interactions
between
elements)
FEEDBACK
• Reinvestment
• attitudes
A process is a related sequence of events. Draw how a
tourist centre develops filling the following information
into the series of boxes on page 18.
1. An initial attraction is discovered
2. Tourists begin to come to the area
3. Facilities are developed
4. More tourists arrive
5. More facilities and Attractions
6. Location is saturated with F,A,T
THE PROCESS
 As the process is established it then fulfils a simple Demand
Supply model such as:
FACTORS AFFECTING DEMAND & SUPPLY
SUPPLY - DEMAND
DEMAND
• Affordability
• Popularity
• Information
available
• Accessibility
(perception)
• Work
demands
SUPPLY
• # & type of
attractions
• # & type of
facilities
• Actual
accessibility
• Nature of
environment
• Regulators
 What happens if demand exceeds supply?
Not enough to go around … so the price rises. In terms of
accommodation this will mean the room occupancy will be high
 What happens if supply exceeds demand?
Too much offered … so the price falls. In terms of
accommodation this will mean the room occupancy will be low
 What is therefore the best relationship between the 2?
Supply should meet the demand
SUPPLY AND DEMAND
Page 19TEMPORAL VARIATIONS
 Tourism development is often best seen as a series of events
over time. The way it operates is shown below.
CATALYTIC DEVELOPMENT
START HERE!
Initial attraction
More visitors
(word spreads)
Few visitors (tell
others)
More facilities to
cater for increase
in numbers
More tourists due
to better facilities
New attractions
set up
More visitors
Mass attractions
and facilities set
up
Overcrowding, reaches
saturation. Starts to lose
appeal. Numbers
decrease
CATALYTIC
DEVELOPMENT
 Growth of any tourist centre does not occur gradually but as a
series of distinct steps. If you were to graph visitor numbers
you would see the following pattern.
BUTLER MODEL
Stage 1: Pre-
`development
Stage 2: Pioneer
Stage 3: Mature
Stage 4: Saturation
STAGE 1.
• No Development ( up to 1860s )
STAGE 2
• .Pioneer Phase ( 1870 to 1920s )
STAGE 3 - Maturity
• Early Maturity ( 1930 to 1940s )
• Mass Tourism ( 1950 to 1960s )
• Specialisation – Niche Marketing( 1970s to present)
HISTORY OF TOURISM IN ROTORUA PG 20
UP TO 1860’S.
• Only inhabitants were the Te Arawa tribe.
• .First European settlement was in 1835 when Christian
missionaries arrived
• .Public recognition of Pink and white terraces in 1839 and
thus tourism was born in the region.
• 3- 4 day trek from Auckland made the journey less desirable
PHASE ONE: EARLY (PRE) DEVELOPMENT
THE PINK TERRACE
THE WHITE TERRACE
1870’S TO 1920’S
• Regular visitors from the UK began in 1870.
• Bathing in the basins of the Pink and White Terraces.
• Terraces recognised as 8th wonder of the world in 1870 *
• Facilities set up eg Rotomahana hotel and road to Tauranga
• Rotorua township established in 1881 with hotels e.g.
Chevron.
 .By the 1880s the tourist numbers reached 1000
• Tarawera eruption in 1886 destroyed the P & W terraces
THE PIONEER PHASE
• Whakarewarewa was established and local guides took
visitors around the local area.
• Railway connection built in 1894 improves access
• Government invested in region. Bath house built in Tudor style
as flagship early 1900’s
• Rainbow trout introduced to Lake Rotorua
PIONEER PHASE CONTINUED
THE TARAWERA ERUPTION
1930’s to 1940’s
• Large increase in numbers due to the arrival of cruise ships
• Development of cars and busses led to attractions moving
away from the centre eg Paradise Valley in 1939.
• War brings phase to abrupt end
THE EARLY MATURE PHASE
GEOTHERMAL AREAS
1950’s to 1970’s
• The Age of the Package deal as the Boeing 707 was
introduced
• NZ tourist and publicity board was established to promote NZ
overseas.
• By 1962 there were 70,000 visitors to NZ.
• The Grand Hotel was opened in 1958
• The New Airport opened in 1964
• Accommodation trebled in 1960’s.
• Many tourist attractions upgraded to cope with increase in
tourists
• Maori Arts and crafts Institute opened in 1963 to promote
Maori culture
MASS TOURISM PHASE
MASS TOURISM PHASE
1970’s to Present
• By the 1970s Rotorua’s focus turned to tourism as this was
seen to be the main income earner
• There was a big marketing initiative especially towards the
package tour industry from Asia.
• Many govt owned operations were sold eg bath house
• The Agrodome was set up in 1970
• The late 70s saw the growth in the tour group as larger
aircraft were used.
• Number of Hotels and motels grew along Fenton St
SPECIALISATION AND NICHE MARKETING
THE BLUE BATHS
• This was the age of specialisation to niche markets
• NZ became a ‘New’ destination and thus became desirable
• Increase in Asian market = more interpreters
• Increase in FITS = more backpackers and rental cars. Allows
move into periphery.
• Many attractions began to diversify such as the Agrodome to
cater for the domestic, adventure tourist e.g. Bungy, Zorb and
Swoop.
• Convention centre opened in 1995 to address the new
business focus. This was followed by the Unison events centre
in 2007
• In 2010, Rotorua became an International Airport with direct
flights to Australia which also helped it grow.
NICHE MARKETING
THE AGROJET
• Continued focus of Government and Tourism Rotorua
• Attitude of locals toward tourists.
• Increased or improved accessibility to the region
• Low cost flights to NZ
• Cleanliness of the surrounding area
• Continued innovation to avoid stagnation
• Provision of a strategic plan setting out the zones designated
for tourist use
CONTINUED GROWTH DEPENDS ON…
TAMAKI MAORI VILLAGES
SKYLINE SKYRIDES
WHAT KICK STARTED EACH
PHASE OF TOURISM?
 Phase 1 ended when P and W terraces declared 8th wonder of
world. Phase 2 began with an increase in overseas visitors
 Phase 2 ended with WW2 and Phase 3 began with an increase
in transportation.
A MODEL TO SHOW THESE CHANGES PG
21
ORIGIN
GATEWAY
DESTINATION
Core
Periphery
SINGLE ATTRACTION PHASE
UK
AUCKLAND
ROTORUA REGION
Pink and
White
Terraces
Rotomahana
hotel
2 month boat
trip
3 day
horse trek
PIONEER PHASE
UK
AUCKLAND
ROTORUA
Whakarewarewa
Chevron Hotel
Railway 8
hoursBoat trip
Australia
Bath house
EARLY MATURE PHASE
UK
AUCKLAND
ROTORUA
Whakarewarewa
Royal
Geyserland
Hotel
Boat
Australia
Museum
USA
Paradise
Valley
Buried
Village
Bus 4
hours
SPECIALISATION PHASE
UK
AUCKLAND
ROTORUA
Te Puia Rydges
Plane/ car
Australia
MuseumUSA
Paradise
Valley
Buried
Village
Plane
Japan
South Korea
Backpackers
Motel
Hotel
Attraction for domestic visitor
Attraction for international
visitor
Agrodome

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Rotorua operation of the process

  • 1. Page 18 THE OPERATION OF THE PROCESS
  • 2.  What does this criterion mean: This criteria is all about how Tourism Development occurs as a series of steps and an interaction of the elements  TD can be seen as a system. Draw a diagram to show this: THE OPERATION OF THE PROCESS INPUTS (elements) • Tourists • Attractions • Facilities • Regulators OUTPUTS • Spatial patterns of TD • Effects on people & place PROCESSES (interactions between elements) FEEDBACK • Reinvestment • attitudes
  • 3. A process is a related sequence of events. Draw how a tourist centre develops filling the following information into the series of boxes on page 18. 1. An initial attraction is discovered 2. Tourists begin to come to the area 3. Facilities are developed 4. More tourists arrive 5. More facilities and Attractions 6. Location is saturated with F,A,T THE PROCESS
  • 4.  As the process is established it then fulfils a simple Demand Supply model such as: FACTORS AFFECTING DEMAND & SUPPLY SUPPLY - DEMAND DEMAND • Affordability • Popularity • Information available • Accessibility (perception) • Work demands SUPPLY • # & type of attractions • # & type of facilities • Actual accessibility • Nature of environment • Regulators
  • 5.  What happens if demand exceeds supply? Not enough to go around … so the price rises. In terms of accommodation this will mean the room occupancy will be high  What happens if supply exceeds demand? Too much offered … so the price falls. In terms of accommodation this will mean the room occupancy will be low  What is therefore the best relationship between the 2? Supply should meet the demand SUPPLY AND DEMAND
  • 7.  Tourism development is often best seen as a series of events over time. The way it operates is shown below. CATALYTIC DEVELOPMENT START HERE! Initial attraction More visitors (word spreads) Few visitors (tell others) More facilities to cater for increase in numbers More tourists due to better facilities New attractions set up More visitors Mass attractions and facilities set up Overcrowding, reaches saturation. Starts to lose appeal. Numbers decrease CATALYTIC DEVELOPMENT
  • 8.  Growth of any tourist centre does not occur gradually but as a series of distinct steps. If you were to graph visitor numbers you would see the following pattern. BUTLER MODEL Stage 1: Pre- `development Stage 2: Pioneer Stage 3: Mature Stage 4: Saturation
  • 9. STAGE 1. • No Development ( up to 1860s ) STAGE 2 • .Pioneer Phase ( 1870 to 1920s ) STAGE 3 - Maturity • Early Maturity ( 1930 to 1940s ) • Mass Tourism ( 1950 to 1960s ) • Specialisation – Niche Marketing( 1970s to present) HISTORY OF TOURISM IN ROTORUA PG 20
  • 10. UP TO 1860’S. • Only inhabitants were the Te Arawa tribe. • .First European settlement was in 1835 when Christian missionaries arrived • .Public recognition of Pink and white terraces in 1839 and thus tourism was born in the region. • 3- 4 day trek from Auckland made the journey less desirable PHASE ONE: EARLY (PRE) DEVELOPMENT
  • 13. 1870’S TO 1920’S • Regular visitors from the UK began in 1870. • Bathing in the basins of the Pink and White Terraces. • Terraces recognised as 8th wonder of the world in 1870 * • Facilities set up eg Rotomahana hotel and road to Tauranga • Rotorua township established in 1881 with hotels e.g. Chevron.  .By the 1880s the tourist numbers reached 1000 • Tarawera eruption in 1886 destroyed the P & W terraces THE PIONEER PHASE
  • 14. • Whakarewarewa was established and local guides took visitors around the local area. • Railway connection built in 1894 improves access • Government invested in region. Bath house built in Tudor style as flagship early 1900’s • Rainbow trout introduced to Lake Rotorua PIONEER PHASE CONTINUED
  • 16. 1930’s to 1940’s • Large increase in numbers due to the arrival of cruise ships • Development of cars and busses led to attractions moving away from the centre eg Paradise Valley in 1939. • War brings phase to abrupt end THE EARLY MATURE PHASE
  • 18. 1950’s to 1970’s • The Age of the Package deal as the Boeing 707 was introduced • NZ tourist and publicity board was established to promote NZ overseas. • By 1962 there were 70,000 visitors to NZ. • The Grand Hotel was opened in 1958 • The New Airport opened in 1964 • Accommodation trebled in 1960’s. • Many tourist attractions upgraded to cope with increase in tourists • Maori Arts and crafts Institute opened in 1963 to promote Maori culture MASS TOURISM PHASE
  • 20. 1970’s to Present • By the 1970s Rotorua’s focus turned to tourism as this was seen to be the main income earner • There was a big marketing initiative especially towards the package tour industry from Asia. • Many govt owned operations were sold eg bath house • The Agrodome was set up in 1970 • The late 70s saw the growth in the tour group as larger aircraft were used. • Number of Hotels and motels grew along Fenton St SPECIALISATION AND NICHE MARKETING
  • 22. • This was the age of specialisation to niche markets • NZ became a ‘New’ destination and thus became desirable • Increase in Asian market = more interpreters • Increase in FITS = more backpackers and rental cars. Allows move into periphery. • Many attractions began to diversify such as the Agrodome to cater for the domestic, adventure tourist e.g. Bungy, Zorb and Swoop. • Convention centre opened in 1995 to address the new business focus. This was followed by the Unison events centre in 2007 • In 2010, Rotorua became an International Airport with direct flights to Australia which also helped it grow. NICHE MARKETING
  • 24. • Continued focus of Government and Tourism Rotorua • Attitude of locals toward tourists. • Increased or improved accessibility to the region • Low cost flights to NZ • Cleanliness of the surrounding area • Continued innovation to avoid stagnation • Provision of a strategic plan setting out the zones designated for tourist use CONTINUED GROWTH DEPENDS ON…
  • 27. WHAT KICK STARTED EACH PHASE OF TOURISM?  Phase 1 ended when P and W terraces declared 8th wonder of world. Phase 2 began with an increase in overseas visitors  Phase 2 ended with WW2 and Phase 3 began with an increase in transportation.
  • 28. A MODEL TO SHOW THESE CHANGES PG 21 ORIGIN GATEWAY DESTINATION Core Periphery
  • 29. SINGLE ATTRACTION PHASE UK AUCKLAND ROTORUA REGION Pink and White Terraces Rotomahana hotel 2 month boat trip 3 day horse trek
  • 32. SPECIALISATION PHASE UK AUCKLAND ROTORUA Te Puia Rydges Plane/ car Australia MuseumUSA Paradise Valley Buried Village Plane Japan South Korea Backpackers Motel Hotel Attraction for domestic visitor Attraction for international visitor Agrodome