Lean Six Sigma Baseline Data - Better Understand How To Capture & Interpret Your Baseline Data

1. Baseline Data
Better Understand How To Capture & Interpret Your
Baseline Data

2. What Is Baseline Data?
• A measurement of the current state of a process. It
is an assessment of the capability of the process to
meet customer expectations.
• Ex: Customers orders are inaccurate or
incomplete 5% of the time

3. Collecting Baseline Measurement
1. Select the measure(s)
2. Develop a data collection plan
3. Go get the data!

4. Interpreting Your Data
• Make sure that the data is captured and compiled
correctly
• Evaluate the data against your objective
• Does it confirm that there is a problem?
• Does it provide clues to potential causes?
• Do you need to review and revise parts of your
charter?

5. Start Improving Today.
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