1. PUT A CUSTOMER-SIDE LENS ON YOUR BUSINESS
INTEGRATE OPPORTUNITIES AND OPERATIONS FOR COMPETITIVE DIFFERENT IATION
Revenue Management Ltd

2. REVENUE MANAGEMENT LTD 2
The business idea behind the transaction

3. REVENUE MANAGEMENT LTD 3
The team and its culture
Employees
Managers
Leaders

4. REVENUE MANAGEMENT LTD 4
Employees
Managers
Leaders
Do customers see enough value in the business idea to pay for it ?

5. REVENUE MANAGEMENT LTD 5
Employees
Managers
Leaders
What is needed to cost-effectively deliver value to customers and to the company?

6. REVENUE MANAGEMENT LTD 6
What’s working and what needs attention?
KP
KA
VP
KR
CR
CS
CH
Adapted from
Alexander Osterwalder’s
Business Model Canvas
Adapted from
Marijn Mulder’s Business
Model Comparison and
Evaluation Tool

7. REVENUE MANAGEMENT LTD 7
360 Solutions
20
Service 20
Access 20
Pricing 20
VFM 20
VFM 20
Delivery
20
Strengths
20
Partner
KP20
Partners
KP20
Resources
KR20
Actions
KA20
Cost 20
Margins 20
Revenue
20
Channels
CH20
Relations
CR20
Needs
CS20
Customer scores/180Company scores/180
Dashboard
tells you where to focus
to increase your traction

8. REVENUE MANAGEMENT LTD 8
360 Solutions
20
Service 20
Access 20
Pricing 20
VFM 20
VFM 20
Delivery
20
Strengths
20
Partner
KP20
Partners
KP20
Resources
KR20
Actions
KA20
Cost 20
Margins 20
Revenue
20
Channels
CH20
Relations
CR20
Needs
CS20
Functional
Metrics
Transactional
Metrics
Relational
Metrics
Company scores
Customer scores