Communication is essential to any relationship whether it is between friends, family, co-workers or significant others. Being able to effectively communicate your needs and feelings is crucial in order for these relationships to develop and grow. Communication is not always what you say. Sometimes it is what you don't say and what you do or don't do. Understanding the basic types of communication is important in making sure that you are not sending the wrong message.

1. BASIC TYPES OF
COMMUNICATION
What are the basic types
of communication?

2. VERBAL COMMUNICATION
 sharing of information between individuals by
using speech.
 is when we communicate our message verbally to
whoever is receiving the message.
 It is done by word of mouth and writing.
 Verbal communication is divided into:
A. Oral communication and
B. Written communication

3. A. ORAL COMMUNICATION
 Spoken words are used in oral communication
 Which includes :
Speech
Face to face discussion
Telephone conversation
Television
Radio
Audio and Video Chat over the internet

4. GUIDELINES IN EFFECTIVE ORAL
COMMUNICATION
Use language that can be easily understood by the
listener.
Use clear and audible voice.
Body language and facial expression must be congruent
with the verbal message.
K-I-S-S : Keep It Short and Simple

5. B. WRITTEN COMMUNICATION
 using sign and symbols to communicate.
 Written message may be printed or handwritten.
 It is influenced by the vocbulary & grammar
used, writing styles, precision and clarity of the
language used.
 Written communication can be transmitted via
• Email
• Letter
• Report
• Memo

6. NON-VERBAL COMMUNICATION
 communication through sending and receiving
wordless cues.
 It involves unconcious mind acting out emotions
related to the verbal content, the situation, and
the environment.
 Non-verbal signals reflect the situation are more
accurate than verbal communication.

7. CATEGORIES OF NON-VERBAL
COMMUNICATION
 A.1 Bodily movements
 A.2 Paralanguage
 A.3 Space and Distance
 A.4 Appearance

8. A.1 BODILY MOVEMENTS
 a. The act or an instance of moving; a change in p
lace or position.
 b. A particular manner of moving.
bodily movements involves : Facial Expression,
Gestures, Position and Movement, and Eye
Contact

9. A.1.1 FACIAL EXPRESSION
 Plays a great proportion in non-verbal
communication
 It can convey countless emotion without
saying a word.
 Message can be expressed with a smile or
frown.
 Some forms of facial expressions are
universal . The facial expressions for
happiness,sadness,fear,anger,surprise and
disgust are the same across the culture.

10. FORMS OF FACIAL EXPRESSIONS

11. A.1.2 GESTURES
 These are specific bodily movement that
emphasizes a verbal message in conveying a
particular thought or emotion.
 It must be purposeful and must reflect what’s
being said.
 Gestures uses the :
Fingers , hands, legs , shoulders or trunk

12. A.1.3 POSTURE AND MOVEMENT
 Your posture plays a role in your communication efforts.
 These are the used posture and movement that your body does
consciously or unconciously :
 Crossed arms and legs indicated a defensive, proactive position, while uncrossed
arms and legs indicate a willingness to listen.
 Leaning away shows disinterest or that you are defensive. If you lean forward it
implies that you are open and interested.
 A slumped posture indicates that you have slow spirits, exhausted or that you feel
inferior, whereas, an erect posture shows high spirits and confidence.
 Maintaining a rigid posture is interpreted by many to mean that you are defensive,
while a relaxed posture translates to opennes

13. A.1.4 EYE CONTACT
 the act of looking directly into one another's eyes.
 People usually make the mistake of evaluating the effect of eye contact out of
context of the situation.
 For example a positive eye contact, which is usually 70-80% of the time, might show
that someone is interested in you but if that same person had some anger towards
you then the more he looks towards you the more this means that he is hostile.
 Staring and blinking can also be important in non-verbal communication.
 Looking at another person can indicate a range of emotions, hostility, interest and
attraction.

14. B. PARALANGUAGE
 Refers to vocal characteristics which include the
factors such as tone of voice , loudness, inflection,
and pitch.
 In text-only communication, such as email ,
instant messaging and chat rooms.
 Paralinguistic elements can be displayed by
emoticons, font, color choices and capitalization.

15. C. SPACE AND DISTANCE
 People often refer to their need for “personal
space” which is also an important type of non-
verbal communication.
Uses of space & distance to communicate
 Proxemics means using space to communicate.
 Haptics – touching behaviour, communication via
touch.

16. D. APPEARANCE
 Our choice of color, clothing, hairstyles, and other factors affecting
appearance are also considered a means of nonverbal communication.
According to what people see when they first set their eyes on you, judgments
about your personality and abilities are going to be concluded.
"Quality is more important than quantity" - This really applies here as well.
 It is really pivotal to dress up properly for any business or job offer we may
encounter. One shouldn't focus on wearing too much accessories, jewelery and
make up. What is very vital is the physical appearance and the proper
hairstyle.
 Appearances also include:
* Body cleanliness, Clean Nails, Shiny shoe, No tattoo, Being appropriately
dressed .

17. THANK YOU ! ! !