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 Designed for employees of our organization to have a concise, one-stop learning 
resource. 
 Educate the staff about the proper usage and effectiveness of Social media such as 
Facebook, LinkedIn, YouTube and Wikis as functions of social learning, organizational 
problem-solving, and as a function of other business processes. 
 The effectiveness of social media in an organization can increase the learning curve 
 Ability to complete modules, online learning and mandated refresher courses at their 
own speed. 
 Social media delivers and receives messages in different ways dependent upon the 
median that is used. 
 Strategic guideline for employees 
 Delivers messages, connects the world, and creates an atmosphere for associates to 
network in sharing information and being careful not to share information that will be 
detrimental to the reputation to that of the company. 
 Social media can be leveraged to enhance organizational learning and problem solving. 
 solve business issues and strengthen both internal and external relationships. 
 Social media in business and a company setting connects personal around the globe 
and provide online training.
 Social Learning: informal and there are no set 
time frames for classes like traditional learning 
 Barriers: personal interaction differences that 
can be a barrier when considering using social 
media for learning because some have more 
experience than others 
 Over coming : incorporate social learning into 
day-to-day requirements to gain employees trust 
they will use them for learning
 Role of social learning in effective workforce 
training 
 Potential ethical dilemmas 
 Strategies for handling ethical conflicts 
 Social learning importance 
 Problem Solving through Social Learning
 Social media tools an organization can use to 
increase learning is Facebook, LinkedIn, 
YouTube, and Wikis. Facebook is a single-login 
site that aggregates many forms of 
social media, such as messages, photos, 
videos, events, discussions, and hobbies 
(Bozarth, 2010).
 Social media might or might not be the best change 
in our company but we must test the waters and 
give straight forward guidelines to see if in fact 
this is going to work. 
 Make the social media work for us and not work 
for the social media in cultivating relationships. 
 Maximizing our approach to training, cultivation, 
and exposure shows that we are will to invest in 
the present and future state of our company. 
 Turning conversation into real time solutions will 
be greatly appreciated.
 Bozarth, J. (2010). Social media for trainers: Techniques for enhancing and extending learning. San Francisco, CA: 
Pfieffer. 
 Bozarth, J. (2012). FROM TRADITIONAL INSTRUCTION TO INSTRUCTIONAL DESIGN 2.0. T+D, 66(3), 64-67. 
 Cobb, S. C. (2011). Social Presence, Satisfaction, and Perceived Learning of RN-to-BSN Students in Web-Based Nursing 
Courses. Retrieved from 
http://search.proquest.com.ezproxy.apollolibrary.com/education/docview/863645876/E3865F113067462FPQ/1?accou 
ntid=458 
 George, D. R., & Dellasega, C. (2011). Social media in medical education: two innovative pilot studies. Medical Education, 
45(11), 1158-1159. 
 Marvin, S. (2004). Viewing learning organizations through a social learning lens. Retrieved from 
http://search.proquest.com.ezproxy.apollolibrary.com/education/docview/215658204/E3865F113067462FPQ/10? 
accountid=458 
 McCartney, P. R. (2008, May/June). The new networking: Wikis: Virtual community collaborations. MCN, The American 
Journal of Maternal/Child Nursing, 33(3), 190. 
 Miller, M., & Nunn, G. D. (2001). Using group discussions to improve social problem-solving and learning. Education, 
121(3), 470-475. 
 Penley, L. E. (1978). STRUCTURING A GROUP'S COMMUNICATION FOR IMPROVED PROBLEM-SOLVING. Journal 
of Business Communication, 16(1), 25-37. 
 Raddaoui, A. (2013). The Disruptive Potential of e-Learning in Academe and Beyond: A Futuristic Perspective. 
Proceedings Of The International Conference On E-Learning, 386-392. 
 RedAnt (2014). Retrieved from: http://www.redant.com.au/ 
 Sissonen, M. (2013, June). Overcoming barriers to social learning and collaboration in health care. SAP Community 
Network retrieved from http://scn.sap.com/community/socialsoftware/blog/2013/06/28/overcoming-barriers-to-social- 
learning-and-collaboration-in-health-care 
 University of Phoenix (2014) Retrieved from http://www.phoenix.edu/ 
 Wal-Mart. Facebook (2014) Retrieved from https://www.facebook.com/Walmart 
 YouTube. Google App (2014). Retrieved from: https://www.youtube.com/user/GoogleApps

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Social media training manual presentation

  • 1.
  • 2.  Designed for employees of our organization to have a concise, one-stop learning resource.  Educate the staff about the proper usage and effectiveness of Social media such as Facebook, LinkedIn, YouTube and Wikis as functions of social learning, organizational problem-solving, and as a function of other business processes.  The effectiveness of social media in an organization can increase the learning curve  Ability to complete modules, online learning and mandated refresher courses at their own speed.  Social media delivers and receives messages in different ways dependent upon the median that is used.  Strategic guideline for employees  Delivers messages, connects the world, and creates an atmosphere for associates to network in sharing information and being careful not to share information that will be detrimental to the reputation to that of the company.  Social media can be leveraged to enhance organizational learning and problem solving.  solve business issues and strengthen both internal and external relationships.  Social media in business and a company setting connects personal around the globe and provide online training.
  • 3.  Social Learning: informal and there are no set time frames for classes like traditional learning  Barriers: personal interaction differences that can be a barrier when considering using social media for learning because some have more experience than others  Over coming : incorporate social learning into day-to-day requirements to gain employees trust they will use them for learning
  • 4.  Role of social learning in effective workforce training  Potential ethical dilemmas  Strategies for handling ethical conflicts  Social learning importance  Problem Solving through Social Learning
  • 5.  Social media tools an organization can use to increase learning is Facebook, LinkedIn, YouTube, and Wikis. Facebook is a single-login site that aggregates many forms of social media, such as messages, photos, videos, events, discussions, and hobbies (Bozarth, 2010).
  • 6.  Social media might or might not be the best change in our company but we must test the waters and give straight forward guidelines to see if in fact this is going to work.  Make the social media work for us and not work for the social media in cultivating relationships.  Maximizing our approach to training, cultivation, and exposure shows that we are will to invest in the present and future state of our company.  Turning conversation into real time solutions will be greatly appreciated.
  • 7.  Bozarth, J. (2010). Social media for trainers: Techniques for enhancing and extending learning. San Francisco, CA: Pfieffer.  Bozarth, J. (2012). FROM TRADITIONAL INSTRUCTION TO INSTRUCTIONAL DESIGN 2.0. T+D, 66(3), 64-67.  Cobb, S. C. (2011). Social Presence, Satisfaction, and Perceived Learning of RN-to-BSN Students in Web-Based Nursing Courses. Retrieved from http://search.proquest.com.ezproxy.apollolibrary.com/education/docview/863645876/E3865F113067462FPQ/1?accou ntid=458  George, D. R., & Dellasega, C. (2011). Social media in medical education: two innovative pilot studies. Medical Education, 45(11), 1158-1159.  Marvin, S. (2004). Viewing learning organizations through a social learning lens. Retrieved from http://search.proquest.com.ezproxy.apollolibrary.com/education/docview/215658204/E3865F113067462FPQ/10? accountid=458  McCartney, P. R. (2008, May/June). The new networking: Wikis: Virtual community collaborations. MCN, The American Journal of Maternal/Child Nursing, 33(3), 190.  Miller, M., & Nunn, G. D. (2001). Using group discussions to improve social problem-solving and learning. Education, 121(3), 470-475.  Penley, L. E. (1978). STRUCTURING A GROUP'S COMMUNICATION FOR IMPROVED PROBLEM-SOLVING. Journal of Business Communication, 16(1), 25-37.  Raddaoui, A. (2013). The Disruptive Potential of e-Learning in Academe and Beyond: A Futuristic Perspective. Proceedings Of The International Conference On E-Learning, 386-392.  RedAnt (2014). Retrieved from: http://www.redant.com.au/  Sissonen, M. (2013, June). Overcoming barriers to social learning and collaboration in health care. SAP Community Network retrieved from http://scn.sap.com/community/socialsoftware/blog/2013/06/28/overcoming-barriers-to-social- learning-and-collaboration-in-health-care  University of Phoenix (2014) Retrieved from http://www.phoenix.edu/  Wal-Mart. Facebook (2014) Retrieved from https://www.facebook.com/Walmart  YouTube. Google App (2014). Retrieved from: https://www.youtube.com/user/GoogleApps

Notes de l'éditeur

  1. https://www.google.com/search?q=manual&rlz=1T4WQIB_enUS560US561&source=lnms&tbm=isch&sa=X&ei=zJBzVM6IO8-eyATfhIG4BQ&ved=0CAgQ_AUoAQ&biw=1366&bih=612#tbm=isch&q=social+media
  2. Benefits The benefits of using these tools can be enormous. Facebook has and continues to be a popular social media tool used to share information across a group with similar interests. LinkedIn allows for smaller groups to develop a PLN while YouTube’s ability to post and retrieve videos that can be used for training showing step-by-step procedures. A Wiki is easy to use, editable online space for collaborative work, sharing knowledge, and building databases of libraries of information (Bozarth, 2010). Wikis provide opportunities for participants with common interests or a project goal to move beyond traditional collaboration to a new age of virtual community participation (McCartney, 2008). Although these tools are helpful, they do not come without limitations. Limitations Limitations include but are not limited to Facebook’s privacy issues. If you are not familiar with Facebook the set-up can be confusing and you may be releasing personal information for all users to see and may take a lot of employee time as they may be using it personally. LinkedIn limits the number of people you can connect to which reduces a PLN. YouTube is a video posting only site and some may not be able to view the material or it may not be of any use. Wikis allow anyone with access to change the content. When using any social media tool for learning the bottom line is trust. Organizations have to trust their employees have trusted sources when seeking and developing a PLN. Some examples of these tools used are with Wal-Mart, University of Phoenix, Google, and Red Ant.