8. Arriving at the Restaurant
Waiter
• Good evening,
Sir/Madam.
• Table for 2?
• Come this way.
• Here you are.
• Would you like
something to drink?
Customers
• Good evening!
• Yes please.
• Can we have a menu
please?
• Two glasses of red wine,
please.
9. Ordering the Food
Waiter
• Here are your
drinks.
• Are you ready
to order?
• Would you like anything
else?
• Enjoy your drinks.
Customer 1
• Yes, I’ll have tomato
soup to start. Then fish
and chips and salad.
Customer 2
• And I’d like prawn
cocktail to start.
Then roast beef
and vegetables.
• That’s all
thank you.
10. Serving the Meal
Waiter
• Here are your
starters.
Tomato
soup for you,
Sir.
• And prawn
cocktail for you
Madam.
• Enjoy your food.
Customer 1
• Thank you. It looks
delicious!
Customer 2
• Thank you!
11. Taking away empty plates
Waiter
• How was the
food?
• And here are
your main courses.
• Enjoy your meal!
Customers
• Great, thank you.
• Thank you!
12. After the Main Course
Waiter
• How was the
food?
Customers
• Great, thank you.
• Delicious!
• Would you like
dessert and coffee?
• Yes, we’ll both have
lemon meringue and
coffee please.
13. After the Coffee
Waiter
• Would you like
anything else?
(He takes away
the dirty dishes)
• Here you are.
Customers
• No, just the bill please.
• Thank you. We enjoyed
our meal. Keep the
change!
14. Complaints/Problems
Waiter
• Sorry!
• We’ll give you
another meal.
• The meal will
be free of charge.
• You must wash the
dishes!
• You can pay later.
Customers
• The food is cold!
• My glass is dirty!
• There’s a fly in my soup!
• My meat is raw!
• I have no money!
15. . . . and where do they go
after the restaurant, I
wonder??