You sell your products on Amazon marketplace and you decided to use the FBA service, so that Amazon is directly responsible for shipping orders and manages your inventory?The Lengow platform is totally compatible with Amazon FBA: find out in this guide how Lengow allows you to easily manage in its interface the orders shipped by Amazon.

1. LENGOW
& THE MANAGEMENT
OF ORDERS FULFILLED
BY AMAZON (FBA)

2. ORDERS COMING FROM MARKETPLACES
When you choose to sell your products on several marketplaces,
each marketplace has its own way to manage orders: order
status, schedules and recovery of new orders, etc.
The Lengow platform enables you to manage directly and
in a standardized way, in one single interface, all orders
coming from marketplaces, and thus:
 View all of your orders
 Indicate the tracking URL
 Select the carrier
 Accept / reject an order
 Make a refund
 Cancel an order
 Confirm a shipment

3. FULFILLMENT BY AMAZON
You sell your products on Amazon and you decided to use the FBA service, so that Amazon is
directly responsible for sending orders placed on its marketplace and manages the necessary
stock.
The Lengow platform is fully compatible with FBA and enables you to make the difference
between standard orders (requiring preparation on your part) and FBA orders (not requiring
any logistical intervention from you).
Our connections with the various ecommerce platforms on the market
(Magento, Prestashop ...) also allow you to synchronize data in
your different tools and have a global view of your orders, and manage
in real time your inventory.

4. SHIPPING MANAGED BY AMAZON FBA
If you're using the Amazon FBA program, you can set options in Lengow to indicate that
your products are shipped by Amazon
Use the "fulfillment_center_id" attribute in your Amazon feed available in
Settings > Match your products attributes > Common fields > Optional fields.
Complete this attribute with the mention AMAZON_EU which will indicate that the product is
"Processed by Amazon".
If you leave the " fulfillment_center_id " attribute blank, or if you fill in with the word "DEFAULT”, your
products will automatically be converted to "Processed by the seller“, meaning by you.

5. SHIPPING MANAGED BY AMAZON FBA
If the "fulfillment_center_id" attribute is completed, then the quantity of the product must be
empty as Amazon will manage the stock.
If all your products are not in the FBA program
You can set up a rule by clicking on the condition of the attribute "fulfillment_center_id". Then,
empty the quantity of the concerned products using this rule.

6. ORDERS WITH THE FBA PROGRAM
You can import these orders into your ecommerce back-office
 using one of Lengow's Plugins :
- Prestashop, Magento 1 & 2, Shopify, Shopware : into the orders import settings, activate
the option to import the orders shipped by marketplaces
- WooCommerce : for now it is not possible to import the orders shipped by marketplaces
 using Lengow API: the information can be retrieved through the node
"is_delivered_by_marketplace”
Your orders data from the FBA program are sent
to Lengow directly with the status Shipped.

7. TO GO EVEN FURTHER...
➢ EXPLORE OUR ADVICES TO PERFORM ON AMAZON
DOWNLOAD OUR FREE GUIDE
DEDICATED TO AMAZON MARKETPLACE
Download the guide