NCCC Quality Review Project Presentation for ITC eLearning 2014.

1. Lisa Dubuc| Coordinator of Electronic Learning
dubuc@niagaracc.suny.edu
SUNY –Niagara County Community College, Sanborn, NY
www.niagaracc.suny.edu
@ldubuc

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Coordinator of eLearning/Instructional Designer for 14
years
Teaching undergraduate/graduate online and blended for
12 years
Quality Matters Reviewer
Co-created over 150 online/blended courses
SUNY Chancellors Award for excellence
Open SUNY Center for Online Teaching Excellence
(COTE) Expert Instructional Designer Fellow
Open SUNY COTE Community Experts Group
SUNY Directors of Online Distance Learning (DOODLE)Vice Chair
SUNY FACT2 Advisory Board Member for Community
Colleges
ncccelearning.com

3. About SUNY& NCCC
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64 Campuses
427,000 students
University Centers
University
Colleges
Technology
Colleges
Community
Colleges
NCCC
• FTE 5000

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Challenges with student success
Online Student Risk Factors –community
college
Success Initiatives
Quality Review Project (QM & COI)
Faculty Feedback
Tools to support success (LMS Retention
Center, Softchalk, GoTo
Meeting, Remind101, Camtasia Studio, Voicethread)
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Future Plans
NCCC Resources to Share

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NCCC has been
online for 13 years:
 6 online programs,
 2 online
certifications,
 180 online &
blended
courses/semester.

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Time of registration
Poor advising
Age
Engagement and Course
Design
Development Needs
Gender
Technical Factors/Business
Processes
First-time e-Learning student
Previous College SuccessGPA
Learning Styles
SUNY Directors of Distance Learning Environments

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Quality Review Project
eLearning Student Support Specialist
Call-em-all credits to contact students
Creation of eLearning student success
orientation (Softchalk Lesson)
Purchase of Softchalk Licenses
LMS and technology workshops for
students ,
NCCC Online Guide to Teaching Online
(Softchalk)
Professional development opportunities.

13. QM Process PLUS
the COI Framework
Adaption of the Quality Review Project

14. 1. Faculty-Driven, Collegial course Design Review
Process
2. Rubric Does NOT Evaluate the Faculty Member’s
Content Expertise
3. Rubric is an Adapted Version of Quality Matters
4. Maintain and Enhance Course Quality
5. Commitment to Continuous Improvement
6. NOT part of the Faculty Evaluation Process
7. Completely Voluntary
. "Overview and Introduction to Course Overview and the Quality Matters Program." Quality Matters Program. N.p., 2011. Web. 16 Sep 2012. <www.qualitymatters.org>.

15. http://ncccelearning.com/nccc-quality-review-project/
. "Overview and Introduction to Course Overview and the Quality Matters Program." Quality Matters Program. N.p., 2011. Web. 16 Sep 2012. <www.qualitymatters.org>.

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Course Overview and Introduction
Learning Objectives*
Assessment and Measurement*
Instructional Materials*
Learner Interaction and
Engagement*
6. Course Technology*
7. Learner Support
8. Accessibility
. "Overview and Introduction to Course Overview and the Quality Matters Program." Quality Matters Program. N.p., 2011. Web. 16 Sep 2012. <www.qualitymatters.org>.

17. • Improve the design of your online courses as a way to
increase student learning, success, and retention.
• Gain new ideas for structuring and teaching your course.
• Build a network with other online faculty.
• Learn, grow, and excel at teaching eLearning courses.
• Receive recognition that your course was Peer Reviewed —
Quality Designed Assured Certificate.
• Show your commitment to continuous instructional
improvement.

18. • Improvements in the design of the course
• Improvements in student engagement
• Improvements in student successful completion
rates (S, C, or higher)
• Faculty gain new ideas for structuring and
teaching online and hybrid courses
• Build a network with other online faculty
• Become better and more “visible” online
educators

21. I felt the experience was
positive. I would tell a
colleague that it was a
very collegial process
that helped me to rethink
and refresh my course to
improve student learning.
Deborah Sorrentino, Professor
Computer Information Systems
I found being a reviewer and
having my course reviewed
was a better combined
experience than either would
have been alone.
Suzanne Buffamanti, Professor English

23. Teaching
Students with
Softchalk
Instructors across
campus use Softchalk
to:
•Display lessons to
their hybrid and
online courses,
Lesson – 21st Century skills and Information Fluency
•Present content to
their face-to-face
courses.
•Support Faculty
Development &
Continuous
Improvement
NCCC Easy Guide to Accessibility

24. http://voicethread.com/

25. 
Welcome, Course Overview, Learning Module
Introductions

26. I tried the Remind 101 for the first time this semester for my
online class. I have received far fewer emails and messages
concerning missed assignments and quizzes than in past
semesters. The service is very easy to use and I wanted to thank
you for the tip.
By the way over the summer my chiropractor was using a text
messaging service to remind clients of upcoming appointments.
When I talked to the receptionist about how effective she thought
it was, she indicated that there was a 40% reduction in missed
appointments. Professor Mark Constantino
http://remind101.com

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Place a logo for quality approved courses
in our Banner SIS
Increase # of course reviews funded per
year
Faculty show and share (blog post, tips of
the week, short videos, f2f workshops and
demonstrations)

28. Lisa Dubuc | Coordinator of
Electronic Learning
dubuc@niagaracc.suny.edu
http://ncccelearning.com
http://niagaracc.suny.edu
Notes
NCCC Quality Review Project
Materials:
Resources:
Quality Review Documents
ncccelearning.com
Softchalk:
www.softchalk.com
Voicethread:
http://voicethread.com
Remind101
www.remind101.com
Techsmith (Jing &
Camtasia)
www.techsmith.com
GoToMeeting
www.gotomeeting.com