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How to win friends and influence people by dale carnegie

  1. How to Win Friends and Influence People by Dale Carnegie
  2. Fundamental Techniques in Handling People
  3. • Don’t criticize, condemn or complain.
  4. •Give honest and sincere appreciation.
  5. •Arouse in the other person an eager want.
  6. Six ways to make people like you
  7. • Become genuinely interested in the other people.
  8. •Smile.
  9. • Remember that a person’s name is to that person the sweetest and most important sound in any language.
  10. • Be a good listener. Encourage others to talk about themselves.
  11. • Talk in terms of the other person’s interests.
  12. • Make the other person feel important – and do it sincerely.
  13. Win people to your way of thinking
  14. • The only way to get the best of an argument is to avoid it.
  15. • Show respect for the other person’s opinions. Never say, “You’re wrong.”
  16. • If you are wrong, admit it quickly and emphatically.
  17. • Begin in a friendly way.
  18. • Get the other person saying ‘yes, yes” immediately.
  19. • Let the other person do a great deal of the talking.
  20. Let the other person feel that the idea is his or hers.
  21. • Try honestly to see things from the other person’s point of view.
  22. • Be sympathetic with the other person’s point of view.
  23. • Appeal to other nobler motives.
  24. •Dramatize your ideas.
  25. •Throw down a challenge.
  26. Be a Leader: How to Change People Without Giving Offense or Arousing Resentment.
  27. • Begin with praise and honest appreciation.
  28. • Call attention
  29. • Talk about your own mistakes before criticizing the other person.
  30. • Ask questions instead of giving direct orders.
  31. • Let the other person save face.
  32. • Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”
  33. THANK YOU FOR LISTENING… Discussant: Mr. Fernan Dela Cruz Ventura