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Social Media and Web 2.0 for Fashion
                      FASH325 – Fall 2011

               http://bit.ly/sm-fashion


Mathieu Plourde, Educational Technologist, LMS Project Leader
                IT-Client Support & Services
Disclaimer
       • This presentation is not a recipe for
         success using web 2.0 technologies and
         social media.




       • Your mileage may vary.
9-13-2011           Social Media and Web 2.0 for Fashion - M. Plourde   2
Use of Technology
• Please, DO use any technology at your fingertips.




9-13-2011        Social Media and Web 2.0 for Fashion - M. Plourde   3
DEFINING SOCIAL MEDIA


9-13-2011           Social Media and Web 2.0 for Fashion - M. Plourde   4
Traditional Broadcast Media




                                                                Credit: Stefan Domanske on Flickr
            Social Media and Web 2.0 for Fashion - M. Plourde
9-13-2011
5
Social Media




                                                                Credit: Francis Chung on Flickr
            Social Media and Web 2.0 for Fashion - M. Plourde
9-13-2011
6
Credit: Khalid Albaih on Flickr

9-13-2011   Social Media and Web 2.0 for Fashion - M. Plourde                                     7
© Gene Smith: http://nform.com/publications/social-software-building-block



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Presentation Structure

                                                                     You


                                                                     Your Brand

                                                                     Your Target
                                                                     Audience
                                                                     • Local
                                                                     • Distant




9-13-2011        Social Media and Web 2.0 for Fashion - M. Plourde                 9
A Quick Poll
1. Do you have a Facebook account?
      •     Yes.
      •     No.


2. Do you have a Twitter account?
      •     Yes.
      •     No.


9-13-2011          Social Media and Web 2.0 for Fashion - M. Plourde   10
A Quick Poll
3. Do you have a Google+ account?
      •     Yes.
      •     No.




9-13-2011          Social Media and Web 2.0 for Fashion - M. Plourde   11
A Quick Poll
4. Have you ever subscribed to a RSS feed?
      •     Yes.
      •     No.

5. Do you own a smartphone or another
   web-enabled handheld device?
      •     Yes.
      •     No.

9-13-2011          Social Media and Web 2.0 for Fashion - M. Plourde   12
Personal Productivity Tools

            MY PERSONAL STORY


9-13-2011                          Social Media and Web 2.0 for Fashion - M. Plourde   13
It All Started With Me…
                                                     • Moved to a new
                                                       country.
                                                     • Isolated from my
                                                       friends and family.
                                                     • Main computer
                                                       usage:
                                                             • Desktop apps
                                                             • Email
            Me – Circa 2007                                  • Blog posts: 3

9-13-2011               Social Media and Web 2.0 for Fashion - M. Plourde      14
My First Web 2.0 Trigger




• RSS in Plain English
• Social Bookmarking in Plain English
• Wikis in Plain English


            http://www.commoncraft.com/
9-13-2011          Social Media and Web 2.0 for Fashion - M. Plourde   15
Really Simple Syndication (RSS)
                                                  • Almost every web site generates
                                                    a RSS feed nowadays…
                                                  • You get a notification when there
                                                    is something new.




        Attribution: jrhode on Flickr.com

9-13-2011                                   Social Media and Web 2.0 for Fashion - M. Plourde   16
Bookmarks




Browser Add-
                                Can you imagine having 4,000 bookmarks
    On
                                           in your browser?
9-13-2011      Social Media and Web 2.0 for Fashion - M. Plourde         17
Facebook
• Good way to keep in
  touch with friends
  from Québec.
• Mix of personal and
  professional
  contacts.




9-13-2011       Social Media and Web 2.0 for Fashion - M. Plourde   18
Wikis
                                      Author/
                                      Audience




             Author/                Web                                    Author/
            Audience
                                    Page                                   Audience




                                      Author/
                                      Audience
                                                                                      Reference: Grenier (2007)



9-13-2011              Social Media and Web 2.0 for Fashion - M. Plourde                                    19
My Second Trigger: Conferences




9-13-2011            Social Media and Web 2.0 for Fashion - M. Plourde   20
Less Intrusive Than a Phone Call…



                                                                       Share your
                                                                       identity in
                                                                      the physical
                                                                         world!




9-13-2011         Social Media and Web 2.0 for Fashion - M. Plourde              21
A Quick Poll
6. Are you afraid of sharing your ideas
   online?
      •     Yes.
      •     No.




9-13-2011          Social Media and Web 2.0 for Fashion - M. Plourde   22
My Sharing Loop




9-13-2011     Social Media and Web 2.0 for Fashion - M. Plourde   23
Conversational Spaces




            PERSONAL                                        PROFESSIONAL




9-13-2011              Social Media and Web 2.0 for Fashion - M. Plourde   24
Social Media Spaces




            PERSONAL                                        PROFESSIONAL




9-13-2011              Social Media and Web 2.0 for Fashion - M. Plourde   25
My Spaces




9-13-2011   Social Media and Web 2.0 for Fashion - M. Plourde   26
“It's not information
 overload - it's filter failure”
         – Clay Shirky


9-13-2011   Social Media and Web 2.0 for Fashion - M. Plourde   27
Personal Learning Networks




                  Attribution: Alec Couros (courosa) on Flickr.com


9-13-2011           Social Media and Web 2.0 for Fashion - M. Plourde   28
… and It Continues With Me!
                                                 • Established a network of
                                                   people with similar interests
                                                   than me.
                                                 • Access to a human search
                                                   engine.
                                                 • Web identity:
                                                          • 80+ blog posts
                                                          • 30+ YouTube and Vimeo
                                                            videos
                                                          • 5K+ Flickr pictures
                                                          • 4K+ bookmarks
                                                          • 4K tweets
                                                          • Hundreds of comments
                                                          • Thousands of wiki edits
                                                          • A dozen of Google Sites
   Me – September 2011                                    • 500+ check-ins on Foursquare


9-13-2011          Social Media and Web 2.0 for Fashion - M. Plourde                   29
Your Digital Dossier
• What you put online is what people see

• Your real permanent record

• Take charge of your own persona


                           Pat Sine, Owning Your Life:
            http://sites.udel.edu/sine/2009/11/02/owning-your-life/

9-13-2011                Social Media and Web 2.0 for Fashion - M. Plourde   30
Testimonial
• Carolyn Barry




            http://www.youtube.com/watch?v=zMX3dbZrwtU


9-13-2011            Social Media and Web 2.0 for Fashion - M. Plourde   31
Communication Challenges

            STICKY MESSAGES


9-13-2011                       Social Media and Web 2.0 for Fashion - M. Plourde   32
The SUCCESs Method

•    Simplicity
•    Unexpectedness
•    Concreteness
•    Credibility
•    Emotional
•    Stories

9-13-2011      Social Media and Web 2.0 for Fashion - M. Plourde   33
“There is only one situation I can
  think of in which men and women
 make an effort to read better than
they usually do. It is when they are in
    love and reading a love letter.”

                      Mortimer Adler, American Philosopher
            http://www.brainyquote.com/quotes/authors/m/mortimer_adler_2.html

9-13-2011                     Social Media and Web 2.0 for Fashion - M. Plourde   34
Tweetbites
• Make your content easy to share
• Use widgets to Like, +1
• Twitter: leave room to retweet
       • 140 characters (-) MINUS
         “RT” – “space” – “@” – “handle length” – “space” (=) EQUALS
         Number of characters allowed
• Copyright licensing (Creative Commons)




9-13-2011                 Social Media and Web 2.0 for Fashion - M. Plourde   35
LOCATION, LOCATION,
            LOCATION

9-13-2011            Social Media and Web 2.0 for Fashion - M. Plourde   36
Social Check-In
• Foursquare
• Gowalla
• Facebook Places




9-13-2011       Social Media and Web 2.0 for Fashion - M. Plourde   37
Social Deal
• Groupon
• Living Social




9-13-2011         Social Media and Web 2.0 for Fashion - M. Plourde   38
Enhanced Reality
• 3D objects in real life



                                                           • Augmented reality



http://www.boffswana.com/news/?p=392

http://www.wikitude.com/en/tour/wikitude-
world-browser


9-13-2011                   Social Media and Web 2.0 for Fashion - M. Plourde    39
Point of Purchase
                                            •     Touchscreens
                                            •     QRCodes
                                            •     Bar codes
                                            •     Text messaging
                                            •     Social experience




9-13-2011     Social Media and Web 2.0 for Fashion - M. Plourde       40
Prompts
• What kind of information are shoppers
  interested in?
• How can you deliver an enhanced experience?
• Can you leverage in-store and client-owned
  technology?
• How is shopping in virtual spaces different?




9-13-2011       Social Media and Web 2.0 for Fashion - M. Plourde   41
One Brand, Different Perspectives

                                              Origin



                 Personal
                                                                                History
                  Stories

                                        Brand

                       Meaning                                  Proximity



9-13-2011                   Social Media and Web 2.0 for Fashion - M. Plourde             42
Finding Value

            AUDIENCE CONCERNS


9-13-2011                   Social Media and Web 2.0 for Fashion - M. Plourde   43
What’s Your Metric?




            Visitors                               Revenue/
                                                   Donations




                        Hits on your                                            Actions
                          Website

9-13-2011                   Social Media and Web 2.0 for Fashion - M. Plourde             44
Web Presence and Metrics
• Web publishing platforms:
       • Google Sites
       • Wordpress, Drupal
       • Youtube, Flickr, Slideshare, Ustream, etc.
• Metrics:
       •    URL shorteners (Bit.ly)
       •    Google Analytics
       •    Klout
       •    Surveys

9-13-2011                  Social Media and Web 2.0 for Fashion - M. Plourde   45
The AIDA Model



                                                                              Action
                                                     Desire

                        Interest


            Awareness




9-13-2011                 Social Media and Web 2.0 for Fashion - M. Plourde            46
Brand Presence




                                                                       Social
            Web Site
                                                                       Media



9-13-2011          Social Media and Web 2.0 for Fashion - M. Plourde            47
Web Site vs. Social Media



          Web Site
                                                                                 Your brand is your
       + Social Media                                                              organizational
          + Local                                                                 persona. Make it
                                                                                   consistent and
                                                                                    connected!
                  Jeremiah Owyang, Making your Corporate Website Relevant:
       http://www.slideshare.net/jeremiah_owyang/making-your-corporate-website-relevant

9-13-2011                        Social Media and Web 2.0 for Fashion - M. Plourde                    48
The Network Effect Affects Your Toolbox
                                 Users (M)



400
 300
 200
 100
     0
            Facebook                                                                  Users (M)
                       MySpace
                                     Twitter
                                                           LinkedIn


                                    Source: NumberOf.net, 2010


9-13-2011                         Social Media and Web 2.0 for Fashion - M. Plourde               49
Reciprocity and Business Accounts

Network          Reciprocity   Business
                               Accounts
Facebook         Full          Pages, Groups
Twitter          None required Regular
                               accounts
LinkedIn         Full          Groups
Google+          None required None

9-13-2011        Social Media and Web 2.0 for Fashion - M. Plourde   50
Crowdsourcing
•    Conversations are happening
•    Pay attention
•    Engage
•    You don’t have to do it all by yourself
•    Create and leverage testimonials




9-13-2011          Social Media and Web 2.0 for Fashion - M. Plourde   51
Thank You!
• Questions, Comments?

• Mathieu Plourde
  Educational Technologist, LMS Project Leader
  IT Client Support & Services
  mathieu@udel.edu

  http://sites.udel.edu/open
• Twitter, Flickr, Foursquare, Diigo: mathplourde
• Facebook, LinkedIn, g+: Mathieu Plourde

• All contents for this session: http://bit.ly/sm-fashion

9-13-2011               Social Media and Web 2.0 for Fashion - M. Plourde   52

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9-13-2011 Social Media for Fashion

  • 1. Social Media and Web 2.0 for Fashion FASH325 – Fall 2011 http://bit.ly/sm-fashion Mathieu Plourde, Educational Technologist, LMS Project Leader IT-Client Support & Services
  • 2. Disclaimer • This presentation is not a recipe for success using web 2.0 technologies and social media. • Your mileage may vary. 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 2
  • 3. Use of Technology • Please, DO use any technology at your fingertips. 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 3
  • 4. DEFINING SOCIAL MEDIA 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 4
  • 5. Traditional Broadcast Media Credit: Stefan Domanske on Flickr Social Media and Web 2.0 for Fashion - M. Plourde 9-13-2011 5
  • 6. Social Media Credit: Francis Chung on Flickr Social Media and Web 2.0 for Fashion - M. Plourde 9-13-2011 6
  • 7. Credit: Khalid Albaih on Flickr 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 7
  • 8. © Gene Smith: http://nform.com/publications/social-software-building-block 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 8
  • 9. Presentation Structure You Your Brand Your Target Audience • Local • Distant 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 9
  • 10. A Quick Poll 1. Do you have a Facebook account? • Yes. • No. 2. Do you have a Twitter account? • Yes. • No. 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 10
  • 11. A Quick Poll 3. Do you have a Google+ account? • Yes. • No. 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 11
  • 12. A Quick Poll 4. Have you ever subscribed to a RSS feed? • Yes. • No. 5. Do you own a smartphone or another web-enabled handheld device? • Yes. • No. 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 12
  • 13. Personal Productivity Tools MY PERSONAL STORY 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 13
  • 14. It All Started With Me… • Moved to a new country. • Isolated from my friends and family. • Main computer usage: • Desktop apps • Email Me – Circa 2007 • Blog posts: 3 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 14
  • 15. My First Web 2.0 Trigger • RSS in Plain English • Social Bookmarking in Plain English • Wikis in Plain English http://www.commoncraft.com/ 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 15
  • 16. Really Simple Syndication (RSS) • Almost every web site generates a RSS feed nowadays… • You get a notification when there is something new. Attribution: jrhode on Flickr.com 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 16
  • 17. Bookmarks Browser Add- Can you imagine having 4,000 bookmarks On in your browser? 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 17
  • 18. Facebook • Good way to keep in touch with friends from Québec. • Mix of personal and professional contacts. 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 18
  • 19. Wikis Author/ Audience Author/ Web Author/ Audience Page Audience Author/ Audience Reference: Grenier (2007) 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 19
  • 20. My Second Trigger: Conferences 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 20
  • 21. Less Intrusive Than a Phone Call… Share your identity in the physical world! 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 21
  • 22. A Quick Poll 6. Are you afraid of sharing your ideas online? • Yes. • No. 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 22
  • 23. My Sharing Loop 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 23
  • 24. Conversational Spaces PERSONAL PROFESSIONAL 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 24
  • 25. Social Media Spaces PERSONAL PROFESSIONAL 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 25
  • 26. My Spaces 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 26
  • 27. “It's not information overload - it's filter failure” – Clay Shirky 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 27
  • 28. Personal Learning Networks Attribution: Alec Couros (courosa) on Flickr.com 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 28
  • 29. … and It Continues With Me! • Established a network of people with similar interests than me. • Access to a human search engine. • Web identity: • 80+ blog posts • 30+ YouTube and Vimeo videos • 5K+ Flickr pictures • 4K+ bookmarks • 4K tweets • Hundreds of comments • Thousands of wiki edits • A dozen of Google Sites Me – September 2011 • 500+ check-ins on Foursquare 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 29
  • 30. Your Digital Dossier • What you put online is what people see • Your real permanent record • Take charge of your own persona Pat Sine, Owning Your Life: http://sites.udel.edu/sine/2009/11/02/owning-your-life/ 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 30
  • 31. Testimonial • Carolyn Barry http://www.youtube.com/watch?v=zMX3dbZrwtU 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 31
  • 32. Communication Challenges STICKY MESSAGES 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 32
  • 33. The SUCCESs Method • Simplicity • Unexpectedness • Concreteness • Credibility • Emotional • Stories 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 33
  • 34. “There is only one situation I can think of in which men and women make an effort to read better than they usually do. It is when they are in love and reading a love letter.” Mortimer Adler, American Philosopher http://www.brainyquote.com/quotes/authors/m/mortimer_adler_2.html 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 34
  • 35. Tweetbites • Make your content easy to share • Use widgets to Like, +1 • Twitter: leave room to retweet • 140 characters (-) MINUS “RT” – “space” – “@” – “handle length” – “space” (=) EQUALS Number of characters allowed • Copyright licensing (Creative Commons) 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 35
  • 36. LOCATION, LOCATION, LOCATION 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 36
  • 37. Social Check-In • Foursquare • Gowalla • Facebook Places 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 37
  • 38. Social Deal • Groupon • Living Social 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 38
  • 39. Enhanced Reality • 3D objects in real life • Augmented reality http://www.boffswana.com/news/?p=392 http://www.wikitude.com/en/tour/wikitude- world-browser 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 39
  • 40. Point of Purchase • Touchscreens • QRCodes • Bar codes • Text messaging • Social experience 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 40
  • 41. Prompts • What kind of information are shoppers interested in? • How can you deliver an enhanced experience? • Can you leverage in-store and client-owned technology? • How is shopping in virtual spaces different? 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 41
  • 42. One Brand, Different Perspectives Origin Personal History Stories Brand Meaning Proximity 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 42
  • 43. Finding Value AUDIENCE CONCERNS 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 43
  • 44. What’s Your Metric? Visitors Revenue/ Donations Hits on your Actions Website 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 44
  • 45. Web Presence and Metrics • Web publishing platforms: • Google Sites • Wordpress, Drupal • Youtube, Flickr, Slideshare, Ustream, etc. • Metrics: • URL shorteners (Bit.ly) • Google Analytics • Klout • Surveys 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 45
  • 46. The AIDA Model Action Desire Interest Awareness 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 46
  • 47. Brand Presence Social Web Site Media 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 47
  • 48. Web Site vs. Social Media Web Site Your brand is your + Social Media organizational + Local persona. Make it consistent and connected! Jeremiah Owyang, Making your Corporate Website Relevant: http://www.slideshare.net/jeremiah_owyang/making-your-corporate-website-relevant 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 48
  • 49. The Network Effect Affects Your Toolbox Users (M) 400 300 200 100 0 Facebook Users (M) MySpace Twitter LinkedIn Source: NumberOf.net, 2010 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 49
  • 50. Reciprocity and Business Accounts Network Reciprocity Business Accounts Facebook Full Pages, Groups Twitter None required Regular accounts LinkedIn Full Groups Google+ None required None 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 50
  • 51. Crowdsourcing • Conversations are happening • Pay attention • Engage • You don’t have to do it all by yourself • Create and leverage testimonials 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 51
  • 52. Thank You! • Questions, Comments? • Mathieu Plourde Educational Technologist, LMS Project Leader IT Client Support & Services mathieu@udel.edu http://sites.udel.edu/open • Twitter, Flickr, Foursquare, Diigo: mathplourde • Facebook, LinkedIn, g+: Mathieu Plourde • All contents for this session: http://bit.ly/sm-fashion 9-13-2011 Social Media and Web 2.0 for Fashion - M. Plourde 52