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Defining Marketing 
for the 21st Century 
First chapter
What is marketing ? 
 . Marketing is noting but creating, 
communicating, and delivering value so that 
customer needs are met profitably
What is Marketing Management? 
 Marketing management is the art and 
science of choosing target markets and 
getting, keeping, and growing customers 
through creating, delivering, and 
communicating superior customer value.
What is marketed 
 Goods 
 Services 
 Events & Experiences 
 Persons 
 Places & Properties 
 Organizations 
 Information 
 Ideas
Key Customer Markets 
 Consumer market 
 Business market 
 Global market 
 Nonprofit and government market
Core Marketing Concepts 
 Needs, wants, and demands 
 Target markets, positioning, segmentation 
 Offerings and brands 
 Value and satisfaction 
 Marketing channels 
 Supply chain 
 Competition 
 Marketing environment
THANK YOU

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Marketing mangement ppt

  • 1. Defining Marketing for the 21st Century First chapter
  • 2. What is marketing ?  . Marketing is noting but creating, communicating, and delivering value so that customer needs are met profitably
  • 3. What is Marketing Management?  Marketing management is the art and science of choosing target markets and getting, keeping, and growing customers through creating, delivering, and communicating superior customer value.
  • 4. What is marketed  Goods  Services  Events & Experiences  Persons  Places & Properties  Organizations  Information  Ideas
  • 5. Key Customer Markets  Consumer market  Business market  Global market  Nonprofit and government market
  • 6. Core Marketing Concepts  Needs, wants, and demands  Target markets, positioning, segmentation  Offerings and brands  Value and satisfaction  Marketing channels  Supply chain  Competition  Marketing environment