Mikael Morillon

Paris France

Principal Business Consultant

Technology / Software / Internet

With an extensive customer-care background in the fast-paced, demanding setting of a 24/7 environment – servicing customer of EMEA’s premier companies – my qualifications offer you the reality of a seamless transition into the world of a results-oriented, quality-focused operation. My professional experience, spanning 12 years of multilevel responsibility, has been dominated by repeated successes in • Enhancing client satisfaction and relations • Enhacing Customer Experience • Increasing profits • Exceeding client quality expectations • Managing projects within budget, timing and planning • Implementing process development strategies Consultant in a wide vari