e-mail writing is the most common of writing and perhaps one of the least practiced skills in en English learning program. This is an online course intended for intermediate and upper-intermediate speakers of English who seek to improve their writing skills.

2. activity agreed evolving fast good
question helpful join us mutual
productive solve team together useful

3. busy crisis failure forget it hard
I can't I won't impossible
never stupid unavailable

5. Subject line. What makes your email standout from
hundreds other emails on the recipient’s computer is
the subject line. It should summarize and describe the
content of the message.
KISS. Keep it short and simple.
Don’t translate. Translating directly from Spanish
into English or using a translating machine will result
in a complicated and confusing text.
Every subject with its own email. By doing this you
will enable the other person to delete, or snooze
emails separately.
Structure. Build up your email according to the
objective in mind. From the layout it should be easy to
find out the purpose of your writing.
Mood. Be careful with jokes, irony, personal
comments, etc. Humor rarely translates well from one
culture to another. If you are angry, don’t write until
next day.
Mirror. If the recipient writes back in a more informal
or more formal style, then match that in your future
emails to them.
Review. Always edit what you have written.
Clear. Make sure you have described what action you
want the recipient to take.
Details. Don't ignore capital letters, punctuation,
spelling, paragraphs and basic grammar. It might be
okay when you are writing to a very close friend, but
to everyone else it's an important part of the image
you create.

6. an Internet-based course for B1, B2, C1 speakers of
English who need to write effective emails.
The most common type of
written communication.
Usually, when learning
English, writing gets a low
priority; and if you have
some chance to write,
you never focus on emails.

7. Introduction.
Formal or Informal?
Missing words and abbreviations
Key phrases
Basics.
Opening and closing
Giving news
Information, action, help
Internal messages
Attachments
Arranging a meeting
Invitations and directions
Negotiating a project
Checking understanding
Structure focus.
Verb forms
Comparisons
Sentence structure
Common mistakes
Punctuation and spelling
Commercial.
A customer-supplier sequence
Inquiries and orders
Discussing and agreeing terms
Asking for payment
Describing business trends
Cause, effect, contrast
Problems.
Complaints
Apologies
Reports.
Report structure and key phrases
Linking words and relative clauses
Direct / Indirect.
Being direct and brief
Being indirect and polite
Personal.
Being friendly
Advice and suggestions
Job application

8. raulhrobles@gmail.com
Claro 991676979