an overall veiw on communication this include different types of communication,barriers,methods for effective communication etc...

2. Communication is simply the act of
transferring information from one
place to another.
This is a DYNAMIC process.

3. VERBAL
• face-to-face, telephone, radio or television or other media.
NON VERBAL
• language, gestures, how we dress or act - even our scent.
WRITTEN
• letters, e-mails, books, magazines, the Internet or
via other media.
VIZUALIZATION
• graphs, charts, maps, logos and other visualizations can
communicate messages.

4. Why Is
Communication Important
It is important to communicate well. It can help
you to understand what another person is
saying. It also means that they can express their
own needs and concerns

11. CLARITY
• Choose precise yet
THE
familiar words.
QUALITY
• It makes understanding
OF
easier.
BEING
CLEAR
• clarity of thoughts and
ideas enhances the
meaning of message.

12. COMPLETENESS
• Provide all necessary
FULL WITH information.
NO PART
• Answer all question
MISSING
asked(leaves no question in the
mind of receiver)
• Give something extra
when desirable.

13. CONCISENESS
SHORT
BUT
CLEAR
• Cut out undesirable phrases
and merge them together into
one or more sentence.
• Avoid unnecessary
repetitions.
• Concise message is more
appealing and
comprehensible to the
audience.

14. CONSIDERATION
“stepping
into the
shoes of
others”.
• Empathize with the audience and
exhibit interest in the audience.
This will stimulate a positive
reaction from the audience.
• Show optimism towards your
audience.
• Ensure that the self-respect of
the audience is maintained and
their emotions are not at harm.

15. CORRECTNESS
No
grammatical
errors
• The message is
exact, correct and welltimed.
• Greater impact on the
audience.
• it boosts up the
confidence level.

16. CONCRETNESS
CLEAR
AND
DEFINIT
(real
which one
can see)
• Support with specific
facts and figures.
• Use words that are
clear and that which
build the reputation.
•Concrete messages are
not misinterpreted.

17. Courtesy
sincerely
polite, judici
ous, reflecti
ve and
enthusiastic
• consider both viewpoints
as well as feelings of the
receiver of the message.
• positive and focused at the
audience.
• use terms showing
respect for the receiver of
message.
• It is not at all biased.