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1
Leadership & Management SkillsLeadership & Management Skills
2
Good LeadershipGood Leadership
•Self – ControlSelf – Control
•Firm CourageFirm Courage
•Sense of Justice &Sense of Justice &
FairnessFairness
3
Good LeadershipGood Leadership
•Clearness of PlansClearness of Plans
•Positive MindPositive Mind
•A PleasantA Pleasant
PersonalityPersonality
4
Good LeadershipGood Leadership
•Compassion &Compassion &
UnderstandingUnderstanding
•Sacrifice & Doing MoreSacrifice & Doing More
•Completeness of DetailsCompleteness of Details
5
Good LeadershipGood Leadership
•ResponsibilityResponsibility
•GettingGetting
CooperationCooperation
•Leading byLeading by
ExampleExample
6
Reaching Out To OthersReaching Out To Others
•Show loving CAREShow loving CARE
for people.for people.
•Take everyTake every
opportunity to HELP.opportunity to HELP.
7
Reaching Out To OthersReaching Out To Others
•Keep good MORALITYKeep good MORALITY
every time.every time.
•Practise great PATIENCE.Practise great PATIENCE.
•Use ability to SERVE.Use ability to SERVE.
8
Reaching Out To OthersReaching Out To Others
•Practise RIGHTPractise RIGHT
SPEECH.SPEECH.
•Develop the STRENGTHDevelop the STRENGTH
to succeed.to succeed.
•SERVE the NEEDS ofSERVE the NEEDS of
others.others.
9
Reaching Out To OthersReaching Out To Others
•Have high INTEGRITYHave high INTEGRITY
and HONESTY.and HONESTY.
•Have COURAGE to faceHave COURAGE to face
obstacles and problemsobstacles and problems
and to OVERCOMEand to OVERCOME
them.them.
10
Cultivating a Winning PersonalityCultivating a Winning Personality
• Smile as much asSmile as much as
possible.possible.
•Show genuine interest inShow genuine interest in
other people.other people.
•Show honest and sincereShow honest and sincere
appreciation.appreciation.
11
Cultivating a Winning PersonalityCultivating a Winning Personality
•Be a good listener.Be a good listener.
•Consider the other person’sConsider the other person’s
needs and interests.needs and interests.
•Make the other person feelMake the other person feel
important in a sincereimportant in a sincere
manner.manner.
12
Cultivating a Winning PersonalityCultivating a Winning Personality
•Arouse an eager want inArouse an eager want in
the other person.the other person.
•Try to remember aTry to remember a
person’s name.person’s name.
•Don’t criticize, condemnDon’t criticize, condemn
or complain.or complain.
13
Human Relationship LawsHuman Relationship Laws
•Be polite andBe polite and
well-mannered.well-mannered.
•Be cheerful. Smile.Be cheerful. Smile.
•Remember people’sRemember people’s
names.names.
•Be a good listener.Be a good listener.
14
Human Relationship LawsHuman Relationship Laws
•Show appreciation.Show appreciation.
•Show a sincere interestShow a sincere interest
in others.in others.
•Be kind and helpful.Be kind and helpful.
•Be patient, tolerantBe patient, tolerant
and understanding.and understanding.
15
Human Relationship LawsHuman Relationship Laws
•Do not argue with people.Do not argue with people.
•Watch your speech.Watch your speech.
•Don’t brag. Let yourDon’t brag. Let your
virtues speak forvirtues speak for
themselves.themselves.
16
Human Relationship LawsHuman Relationship Laws
•Never criticize withoutNever criticize without
complimenting.complimenting.
•Refrain from discussing issuesRefrain from discussing issues
that will hurt other people.that will hurt other people.
•Do unto others as you wantDo unto others as you want
others to do unto you.others to do unto you.
17
Effective SpeakingEffective Speaking
•Define the Purpose of yourDefine the Purpose of your
speech.speech.
•Get to know your audience.Get to know your audience.
•Prepare and organize yourPrepare and organize your
material.material.
•Get attention at theGet attention at the
Introduction.Introduction.
18
Effective SpeakingEffective Speaking
•Make an EffectiveMake an Effective
Conclusion.Conclusion.
•Use Audio-Visual Aids whereUse Audio-Visual Aids where
necessary.necessary.
•Speak from brief notes orSpeak from brief notes or
points.points.
•Watch your Body Language.Watch your Body Language.
19
Effective SpeakingEffective Speaking
•Be Aware of the way you speak.Be Aware of the way you speak.
•Adopt a proper posture.Adopt a proper posture.
•Be your natural self.Be your natural self.
•Remember to practise.Remember to practise.
20
Effective SpeakingEffective Speaking
•Spice up your Speech with wit andSpice up your Speech with wit and
humor.humor.
•Avoid negative elements.Avoid negative elements.
•Show Enthusiasm in your speech.Show Enthusiasm in your speech.
•Concentrate. Be Mindful.Concentrate. Be Mindful.
21
Effective SpeakingEffective Speaking
•Handle Questions intelligently.Handle Questions intelligently.
•Be Honest and Sincere.Be Honest and Sincere.
•Exercise Flexibility in your speech.Exercise Flexibility in your speech.
•Have a Positive Mind.Have a Positive Mind.
22
Time ManagementTime Management
•Have very clear goals.Have very clear goals.
•Set deadlines and meetSet deadlines and meet
them.them.
•Get your priorities right.Get your priorities right.
23
Time ManagementTime Management
•Plan and Follow a Programme.Plan and Follow a Programme.
•Always Be Punctual.Always Be Punctual.
•Use efficient ways.Use efficient ways.
24
Time ManagementTime Management
•Be Alert and Mindful.Be Alert and Mindful.
•Practise Strong Discipline.Practise Strong Discipline.
•Do not Procrastinate.Do not Procrastinate.
25
Time ManagementTime Management
•Don’t Waste Time.Don’t Waste Time.
•Concentrate Well.Concentrate Well.
•Organize your Work.Organize your Work.
26
Time ManagementTime Management
•Delegate and Share the work.Delegate and Share the work.
•Take good care of your health.Take good care of your health.
•Cultivate Good Attitudes and Habits.Cultivate Good Attitudes and Habits.
27
Coping With StressCoping With Stress
•Develop Right Views.Develop Right Views.
•Don’t Set Unrealistic Goals.Don’t Set Unrealistic Goals.
•Stop Comparing With Others.Stop Comparing With Others.
•Learn to accept inevitable things.Learn to accept inevitable things.
28
Coping With StressCoping With Stress
•Make decisions when youMake decisions when you
need to.need to.
•Think Problems through.Think Problems through.
•Plan and Organize.Plan and Organize.
29
Coping With StressCoping With Stress
•Take One Thing at a time.Take One Thing at a time.
•Avoid Procrastination.Avoid Procrastination.
•Don’t Bottle Up Feelings.Don’t Bottle Up Feelings.
30
Coping With StressCoping With Stress
•Rest Adequately.Rest Adequately.
•Do Exercise.Do Exercise.
•Have RecreationalHave Recreational
Activities and Hobbies.Activities and Hobbies.
•Take a Balanced Diet.Take a Balanced Diet.
31
Coping With StressCoping With Stress
•Have a sense of Humor.Have a sense of Humor.
Laugh.Laugh.
•Lend a Helping Hand.Lend a Helping Hand.
•Think Good Thoughts.Think Good Thoughts.
32
The EndThe End
May YouMay You
All BeAll Be
GoodGood
LeadersLeaders
andand
Managers!Managers!
With Metta,With Metta,
Bro. Oh Teik BinBro. Oh Teik Bin

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Leadership and management skills

  • 1. 1 Leadership & Management SkillsLeadership & Management Skills
  • 2. 2 Good LeadershipGood Leadership •Self – ControlSelf – Control •Firm CourageFirm Courage •Sense of Justice &Sense of Justice & FairnessFairness
  • 3. 3 Good LeadershipGood Leadership •Clearness of PlansClearness of Plans •Positive MindPositive Mind •A PleasantA Pleasant PersonalityPersonality
  • 4. 4 Good LeadershipGood Leadership •Compassion &Compassion & UnderstandingUnderstanding •Sacrifice & Doing MoreSacrifice & Doing More •Completeness of DetailsCompleteness of Details
  • 6. 6 Reaching Out To OthersReaching Out To Others •Show loving CAREShow loving CARE for people.for people. •Take everyTake every opportunity to HELP.opportunity to HELP.
  • 7. 7 Reaching Out To OthersReaching Out To Others •Keep good MORALITYKeep good MORALITY every time.every time. •Practise great PATIENCE.Practise great PATIENCE. •Use ability to SERVE.Use ability to SERVE.
  • 8. 8 Reaching Out To OthersReaching Out To Others •Practise RIGHTPractise RIGHT SPEECH.SPEECH. •Develop the STRENGTHDevelop the STRENGTH to succeed.to succeed. •SERVE the NEEDS ofSERVE the NEEDS of others.others.
  • 9. 9 Reaching Out To OthersReaching Out To Others •Have high INTEGRITYHave high INTEGRITY and HONESTY.and HONESTY. •Have COURAGE to faceHave COURAGE to face obstacles and problemsobstacles and problems and to OVERCOMEand to OVERCOME them.them.
  • 10. 10 Cultivating a Winning PersonalityCultivating a Winning Personality • Smile as much asSmile as much as possible.possible. •Show genuine interest inShow genuine interest in other people.other people. •Show honest and sincereShow honest and sincere appreciation.appreciation.
  • 11. 11 Cultivating a Winning PersonalityCultivating a Winning Personality •Be a good listener.Be a good listener. •Consider the other person’sConsider the other person’s needs and interests.needs and interests. •Make the other person feelMake the other person feel important in a sincereimportant in a sincere manner.manner.
  • 12. 12 Cultivating a Winning PersonalityCultivating a Winning Personality •Arouse an eager want inArouse an eager want in the other person.the other person. •Try to remember aTry to remember a person’s name.person’s name. •Don’t criticize, condemnDon’t criticize, condemn or complain.or complain.
  • 13. 13 Human Relationship LawsHuman Relationship Laws •Be polite andBe polite and well-mannered.well-mannered. •Be cheerful. Smile.Be cheerful. Smile. •Remember people’sRemember people’s names.names. •Be a good listener.Be a good listener.
  • 14. 14 Human Relationship LawsHuman Relationship Laws •Show appreciation.Show appreciation. •Show a sincere interestShow a sincere interest in others.in others. •Be kind and helpful.Be kind and helpful. •Be patient, tolerantBe patient, tolerant and understanding.and understanding.
  • 15. 15 Human Relationship LawsHuman Relationship Laws •Do not argue with people.Do not argue with people. •Watch your speech.Watch your speech. •Don’t brag. Let yourDon’t brag. Let your virtues speak forvirtues speak for themselves.themselves.
  • 16. 16 Human Relationship LawsHuman Relationship Laws •Never criticize withoutNever criticize without complimenting.complimenting. •Refrain from discussing issuesRefrain from discussing issues that will hurt other people.that will hurt other people. •Do unto others as you wantDo unto others as you want others to do unto you.others to do unto you.
  • 17. 17 Effective SpeakingEffective Speaking •Define the Purpose of yourDefine the Purpose of your speech.speech. •Get to know your audience.Get to know your audience. •Prepare and organize yourPrepare and organize your material.material. •Get attention at theGet attention at the Introduction.Introduction.
  • 18. 18 Effective SpeakingEffective Speaking •Make an EffectiveMake an Effective Conclusion.Conclusion. •Use Audio-Visual Aids whereUse Audio-Visual Aids where necessary.necessary. •Speak from brief notes orSpeak from brief notes or points.points. •Watch your Body Language.Watch your Body Language.
  • 19. 19 Effective SpeakingEffective Speaking •Be Aware of the way you speak.Be Aware of the way you speak. •Adopt a proper posture.Adopt a proper posture. •Be your natural self.Be your natural self. •Remember to practise.Remember to practise.
  • 20. 20 Effective SpeakingEffective Speaking •Spice up your Speech with wit andSpice up your Speech with wit and humor.humor. •Avoid negative elements.Avoid negative elements. •Show Enthusiasm in your speech.Show Enthusiasm in your speech. •Concentrate. Be Mindful.Concentrate. Be Mindful.
  • 21. 21 Effective SpeakingEffective Speaking •Handle Questions intelligently.Handle Questions intelligently. •Be Honest and Sincere.Be Honest and Sincere. •Exercise Flexibility in your speech.Exercise Flexibility in your speech. •Have a Positive Mind.Have a Positive Mind.
  • 22. 22 Time ManagementTime Management •Have very clear goals.Have very clear goals. •Set deadlines and meetSet deadlines and meet them.them. •Get your priorities right.Get your priorities right.
  • 23. 23 Time ManagementTime Management •Plan and Follow a Programme.Plan and Follow a Programme. •Always Be Punctual.Always Be Punctual. •Use efficient ways.Use efficient ways.
  • 24. 24 Time ManagementTime Management •Be Alert and Mindful.Be Alert and Mindful. •Practise Strong Discipline.Practise Strong Discipline. •Do not Procrastinate.Do not Procrastinate.
  • 25. 25 Time ManagementTime Management •Don’t Waste Time.Don’t Waste Time. •Concentrate Well.Concentrate Well. •Organize your Work.Organize your Work.
  • 26. 26 Time ManagementTime Management •Delegate and Share the work.Delegate and Share the work. •Take good care of your health.Take good care of your health. •Cultivate Good Attitudes and Habits.Cultivate Good Attitudes and Habits.
  • 27. 27 Coping With StressCoping With Stress •Develop Right Views.Develop Right Views. •Don’t Set Unrealistic Goals.Don’t Set Unrealistic Goals. •Stop Comparing With Others.Stop Comparing With Others. •Learn to accept inevitable things.Learn to accept inevitable things.
  • 28. 28 Coping With StressCoping With Stress •Make decisions when youMake decisions when you need to.need to. •Think Problems through.Think Problems through. •Plan and Organize.Plan and Organize.
  • 29. 29 Coping With StressCoping With Stress •Take One Thing at a time.Take One Thing at a time. •Avoid Procrastination.Avoid Procrastination. •Don’t Bottle Up Feelings.Don’t Bottle Up Feelings.
  • 30. 30 Coping With StressCoping With Stress •Rest Adequately.Rest Adequately. •Do Exercise.Do Exercise. •Have RecreationalHave Recreational Activities and Hobbies.Activities and Hobbies. •Take a Balanced Diet.Take a Balanced Diet.
  • 31. 31 Coping With StressCoping With Stress •Have a sense of Humor.Have a sense of Humor. Laugh.Laugh. •Lend a Helping Hand.Lend a Helping Hand. •Think Good Thoughts.Think Good Thoughts.
  • 32. 32 The EndThe End May YouMay You All BeAll Be GoodGood LeadersLeaders andand Managers!Managers! With Metta,With Metta, Bro. Oh Teik BinBro. Oh Teik Bin