Learn how TRACOM Group has implemented a customer needs-driven lead nurturing program that uses Pardot segmentation, automation, and dynamic email content to activate, engage, and qualify sales-ready leads in their existing prospect database.
Activate Leads in Your Database with Customer Needs-Driven Email Nurturing
1. Activate Your Database with
Needs-Driven Segmentation,
Automations, & Nurturing
Scott Armstrong
TJ Gephart
Brainrider
Pardot
@brainrider
@pardot
2. Safe Harbor
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3. Activating Your Database Can Have Massive Upside
50% more
sales-ready leads
33% lower
cost per lead
Companies that excel at nurturing
Source: Forrester Research
20% more
sales opportunities
Nurtured vs. non-nurtured leads
Source: DemandGen Report
65% have NO
B2B marketers haven’t established nurturing lead nurturing
Source: MarketingSherpa
4. Database Activation You Can Monetize
1. Start with buyer needs
2. Deliver more relevant
content
3. Drive qualified leads,
opportunities and revenue
with optimized CTA’s
@Brainrider
5. TWEET THIS!
Collect & segment by customer
needs to maximize engagement
- @Brainrider at #DF14 #DF14B2B
6. Buyers need content to make a buying decision.
What’s my
problem?
How do I fix
my problem?
Are you
right for me?
8. …aligned to their buying decision.
If your
customer
is asking:
What’s my
problem?
How do I fix
my problem?
Are you
right for me?
They
want:
Education &
Benchmarks
Solution Options & Product
Suitability
Proof Points & Decision
Support
What to
share with
them:
• Trends
• Benchmarks
• Analyst coverage
• 101 Education
• How to guides
• How other people are
solving this
• What is the solution & how
does it work
• Solution comparisons
• Pitfall analysis
• Readiness & suitability
assessments
• How to choose a vendor
• Pricing
• Bench strength
demonstration
• Case studies
• ROI/TCO
• Working with us
• How to buy
brainrider.com/DreamBig
22. Results: “we’re engaging with more customers in a
meaningful way and spending way less time doing it.”
• Targeting 25%+ of database
• Click-through rates +10% - 20%
• Weekly newsletter deployment is fast and light using
existing content and email templates
• Driving qualified leads, opportunities and revenue
22"
23. Resources For Better B2B Marketing!
brainrider.com/DreamBig
for reading links, resources and more
Contact me directly at "
Scott@Brainrider.com"
or for more B2B Marketing content, follow:"
@Brainrider"
linkedin.com/company/brainrider"
plus.google.com/+Brainrider"
"
Brainrider Services"
q Website design and development"
q Pardot optimization and implementation"
q Developing marketing content"
q Lead generation campaigns"
q Nurturing campaigns"
q Sales readiness campaigns"
q Reporting, scoring and grading"
24.
25. PARDOT KEYNOTE: ACCELERATE PIPELINE WITH
THE WORLD’S LEADING B2B MARKETING SOLUTION
Attend the Pardot Keynote
for your chance to win
a Precor Treadmill.
Wednesday, October 15
12:30 – 1:30 PM
Marriott Marquis
Yerba Buena Salon 9
26. Virtual Circles of Success are Year-
Round!
The conversation doesn’t have to end at Dreamforce. Join us
for our 90-minute virtual Circles of Success Roundtables
hosted by Customer Success resources covering various
topics! Sessions are offered weekly at 10am PDT.
VCoS Topics include:
• Growth
• Change Management
• Metrics
• Go Mobile with Salesforce1
Learn More & Register:
http://sfdc.co/vcos
Learn more about Success Services!
Visit our Success Hub
@ the Hilton this week
www.salesforce.com/success-services
• Driving Success
• Data Management
• Increase Adoption
27. Small & Medium Business Keynote:
Scale, Connect and Grow with Salesforce
Wednesday, October 15th @ 2:00 p.m.
Moscone West, 3rd Attend to win Floor
1 of 5 GoPros
First 50 attendees
receive signed
“The Big Picture”