2. Outlines
Introduction
What is decision making ?
Decision making situation
Types of decisions
Factors influence decision making
Internal factors
External factors
Conclusion

3. Introduction
Every day people are posed with options and choices to make.
In the many actions and situations that individuals face each
day, decisions have to be made. To some, decision making
seems like a complicated and difficult thing to do.
According to studies, a lot of people are poorer in coming up
with decisions than they think. That is why leaders exist to
take the role of decision makers for the group ,team &
organization. Yet, a good knowledge of the concept of decision
making, the skills needed, and some tools or techniques to be
used will help in developing sound decisions

4. Decision Making
 Decision making is a complex, cognitive process
often defined as choosing a particular course of
action. Webster’s definition—to “judge or
settle”—is another view of decision making.
 OR
 a systematic cognitive process in which there
must be an identification of alternatives.

5. Decision making situation: The situation in which
decisions are made. It may be personal or
organizational.
Personal decision making: is a familiar part of everyday
life.
Organizational decision making: is choosing options
directed toward the resolution of organizational
problems and the achievement of organizational goals.
Decision making situation

6. Organizational strategy
stress
Resources (finincial,staff,technology)
The CEO’S psychological make-up
Policies and system
Organizational culture
Factors influence decision making
Internal factors

7. Factors influence decision making
Internal factors
Routine versus non routine decision
Critical nature of work.
Degree of acceptance and support.
Managers' personal ability.
experience and knowledge .

8. Factors influence decision making
external factors
Decision made by competitors
Decision made by suppliers
Decision made by customer
Labor market
Technology
Economic environment

9. Factors influence decision making
external factors
Trade union
Consumer group
Laws & regulation
Financial market
Local,national,regional & international politics

10. EXTERNAL
FACTORS
External
Factors
The Organization
INTERNAL
FACTOR

11. jjklljljvckhj
Presented By :
Prasanna Koirala
Franklin university