Assignment 2 FAQs
Question 1
I am eager to start my next piece of assessment, my
understanding is we have to identify and explain our
understanding of process and outcome data in delivery of safe,
high quality care.
The example I would like to use is the five moments of hand
hygiene, with promotes infection control, my data would be the
auditing process of the five moments and how this is acheived.
The outcomes would be improved patient outcomes or
adversely, death due to nosocomial infection or readmission.
Am I on the right track or does the example have to be based on
an a specific ILLNESS such as CA or pneumothorax for
example using the Donabedian model of measuring health care
such as treatment process, stages of treatment, appropriateness
of treatment and outcomes such as death, adverse events etc..
And do we have to go into depth about what the illness. or is it
just simply demonstrating our understanding of the processes
and outcomes data for an illness?
Thank you for your email.
Yes you are on the right track as you are discussing safety and
quality of nursing care NOT the process or outcome of a
disease.
And do we have to go into depth about what the illness. or is it
just simply demonstrating our understanding of the processes
and outcomes data for an illness?
If you were discussing infection you would need to discuss the
impact of the infection.For example,
1. What would be the impact on the client/patient? eg

prolonging of illness, complications, longer hospital stay,
financial costs, psychological costs,
2. What would be the impact on the health
organisation/hospital? eg Inefficiency, increased length of
patient stay, bed blocking, increased costs of hospitalisation,
possible court claim
3. What would be the impact on the state? eg Decreased
productivity of the individual if they remain hospitalised and
are unable to work, increased costs if client/patient a pensioner
Question 2
In regards to the second assessment piece, it says:
"Use the scholarly literature to identify and explain the use of
process and outcome data in the delivery of safe, quality
nursing care in health institutions.
The use 1 example of process and outcome data to demonstrate
your understanding of their use in providing safe, high quality
care in health institutions."
Did you want us to use the 1 example for the whole paper in
identifying and explaining the use of process and outcome data
in the delivery of safe, quality nursing care in health
institutions to demonstrate our understanding of it. Or did you
want us to address both points separately as they are explaining
what it is first, then explaining it again using the example we
choose?
Thank you for your email.
How you go about addressing the question is up to you. What
you have been asked to do is:
1. Explain the use of process and outcome data in the delivery
of safe, quality nursing care in health institutions.
2. Demonstrate your understanding of these two phenomena by
providing examples of the use of both - these examples may
relate to the one issue.
Question 3
I have the honor to request you to give exampler on task 2.

Assignment task and tip sheet is not clear to me.
It looks main focus of the Assignment 2 is Quality of Care in
healthcare organization. Do I need o pick up any standard like,
falls, presure injury or bed side hanover and discuss its proces
and outcomes? How it can impact on quality of care? For an
example, due to unable to notiy pressure injury, unable to do
PRIME with 24 hrs from any admission, ward or hospital has to
be charged up to $50000/-. It impact short of budget in hospital.
Due to money, hospital unable to research on dressing, and buy
modernised equipments. I affect on workload, increased stress.
Finally impact on quality of care.
Definition of quality care, I do belive it treated more than as
financial term( business term). It is not looks like giving
quality care which empower client to lead normal life. Quality
of care is not just concentrated in giving medication, doing
aADLS ad dressings. It is holistic matter. Nurses urge that
reasonable workload, quality med'n, dressing and professonal
supports can enure quality of care.But Policy makers
(Goernment) and administration think how they can make task
done by spending less money and less nurses. It is now fully
business term.
Both aspects make me confused. Do I just generally concentred
about quality of care. Critical disscussion about it in health care
organization
Thank you for your email.
There is no exemplar for Assignment 2. The Tip sheet is clear
about what you need to do.
The focus of the assignment is safe and quality nursing care in
health organisations.

You are correct - safe quality nursing care impacts more than
the health organisation. This was discussed in Week 3a lecture
(Safety & Quality). Poor care affects the client/patient, the
health organisation/hospital and the state.
In the assignment you demonstrate how health organisations use
process and outcome data to improve the safety and quality of
nursing care- choosing one example as you indicated in your
question allows you to investigate that example in depth.
Question 4
I am having a hard time understanding the task for assessment 2
and I was wondering if you were going to upload an online
tutorial for it like you did for assessment 1? I know that you
talked about it in the week 3 tutorials but I know a lot of
students who were unable to attend and who will be on
placement for the next tutorial scheduled on campus. Thank you
for any help you can offer me
Thank you for your email.
Yes we will be running an on-line tutorial- date and time to be
decided.
We will also be discussing the assignment again in the Tutorial
in Week 8.
3980NRS FAQs Assessment 2
1
3980NRS Semester 2, 2016:
Assessment Item 2: Written Assignment
Word Count: 2,500 words

Weighting 50%
Due Date: Monday 24 October, 1700 hrs
Aim:
The aim of this assignment is for the student to demonstrate an
understanding of quality and safety in healthcare, including
organisational and nursing strategies for care delivery, and
evaluation of standards of care.
Task Details and Criteria
All Australians have the right to receive safe, high quality
health care, regardless of the setting
(ACSQHC, 2008). Information about quality of care within
health care organisations is discussed under three (3)
categories: Structure, Process and Outcome (Donabedian, 1988).
· Structure - the context in which health care is delivered,
inclusive of its buildings, its staff, its financial structures, and
all its varied equipment.
· Process - activities, procedures, processes that are actually
conducted in giving and receiving care.
· Outcomes - the effects of the care on the health status of the
patient or patient population.
Information gathered about the processes used to deliver care is
identified as Process data. Information about the resultant
outcomes is identified as Outcome data. A clear relationship is
identified in literature between Process and Outcome
(Donabedian, 1988).
For this Assignment, you are required to:
1. Identify and explain the aims and core business of health
institutions from the perspective of both the organisation and
the nursing sector within the organisation
2. Identify and explain Process data and Outcome data in the
context of quality and safety in health care
3. Use one (1) example of a clinical care activity for which
process and outcome data is collected to:
· Discuss the clinical care activity in relation to quality and
safety,

· Critically analyse scholarly literature and relevant resources to
discuss the process and outcome data collected about that
activity,
· Discuss how these data are used in relation to quality and
safety in health care institutions.
Refer to the marking criteria for specific details
Presentation
To be presented in Essay format:
· Please refer to the Assignment Writing and Referencing
Guidelines on the course site for information, on formatting,
(including line spacing, font, page number and title page
information) as well as referencing
· Ensure that you use scholarly literature[footnoteRef:1]
(digitised readings, research articles, relevant Government
reports and text books) that has been published within the last 7
years. [1: Scholarly or peer-reviewed journal articles are
written by scholars or professionals who are experts in their
fields, as opposed to literature such as magazine articles, which
reflect the tastes of the general public and are often meant as
entertainment.]
· Include an assignment cover sheet, and title page with your
essay, but you do not need to include the marking guide.
Submission
· Check your work thoroughly
· Save a copy
· Submit your assignment for review in the Draft Turnitin point.
· Upload the completed essay to the appropriate Turnitin
submission point via your course site.
· Check that your assignment has uploaded correctly.
Other information
Terms:

Identify: Establish what something is.
Explain: make clear why something happens, or why something
is the way it is. This will require critical reading of the
literature and written analysis that demonstrates your
understanding of key concepts/learning outcomes (1, 2, 3, 4, 5
and 6).
Reference for Structure Process Outcome:
Donabedian, A. (1988). The quality of care: How can it be
assessed? JAMA, 260 (12): 1145–1150.
3980NRS ASSESSMENT ITEM 2: ESSAY - MARKING
CRITERIA
MARK
CRITERIA ONE: Context and Identified Data
· Clearly identifies the aims and core business of health care
institutions
· Clearly defines and discusses Process Data particularly in
relation to safety and quality in health care and nursing
· Cleary defines and discusses Outcome Data in relations to
quality and safety in health care and nursing
· Uses scholarly literature and other appropriate resources to
support the discussion.
/40
CRITERIA TWO: Analysis and Application through use of
example
· Specifically and succinctly identifies and discusses one
example of an clinical care activity in relation to safety and
quality, for which process data and outcome data can be
identified (10)
· Clear critical analysis of scholarly literature to support the
following: (20)
· Discussion of what process data may be collected and the

rationale for collection of such data
· Discussion of what outcome data may be collected and the
rationale for collection of such data
· Critically discusses how the both the process data and
outcome data may be used to improve quality and safety for
patients (10)
/40
PRESENTATION and STRUCTURE
· Formatted and presented according to the Assignment Writing
and Referencing Guidelines.
· An opening paragraph that contextualises the written paper
and clearly identifies its aim
· Logically developed argument throughout
· Has a concluding paragraph that summarises the overall
argument in the assignment without introducing new
information
· Essay is well presented, with correct spelling, grammar, and
well-constructed sentence and paragraph structure and word
count (+ / - 10%).
/15
REFERENCING5
· Essay is supported with no fewer than 15 different sources
from the scholarly literature.
· Referencing as per APA Style 6th Edition in text and in
reference list.
· Separate page for reference list.
/5
TOTAL MARKS [weighted at 50%]
/100
3980NRS Functioning Effectively in Health Organisations:
Assessment Item 2 – Essay 1