The document discusses emotional intelligence, which refers to the ability to perceive, control, and evaluate emotions. It identifies five domains of emotional intelligence: knowing your emotions, managing your own emotions, motivating yourself, recognizing and understanding others' emotions, and managing relationships. Tips are provided to develop emotional intelligence, and advantages are listed as improving relationships, communication, empathy skills, and managing change. Potential disadvantages discussed are that emotional intelligence is a vague concept and cannot be reliably measured.

2. • What is Emotional Intelligence?
• Emotional Intelligence with respect to roles(characters)
• Emotional Intelligence Relates
• Two Aspects Of Emotional Intelligence
• Five Domains Of Emotional Intelligence
• Emotional Intelligence With Respect To Children And Adults
• Tips To Develop Emotional Intelligence
• Advantages Of Emotional Intelligence
• Disadvantages Of Emotional Intelligence

3. WHAT IS EMOTIONAL INTELLIGENCE?
• Emotional intelligence (EI) refers to the
ability to perceive, control and evaluate
emotions.

8. • Understanding yourself, your goals,
intentions, responses, behaviour
and all.
• Understanding others, and their
feelings.

9. EMOTIONAL INTELLIGENCE - THE FIVE
DOMAINS
• Knowing your emotions.
• Managing your own emotions.
• Motivating yourself.
• Recognising and understanding other people's
emotions.
• Managing relationships, i.e., managing the
emotions of others.

13. • 1. Develop Your Emotional Self-Awareness
• 2. Take Responsibility for Your Actions and
Feelings
• 3. Remember – You Are Not Your Emotions
• 4. Put Yourself In The Other Person’s Shoes
• 5. Get Some Distance From The Bad Stuff

14. ADVANTAGES OF EMOTIONAL INTELLIGENCE
• Improves relationships
• Improves communication with others
• Better empathy skills
• Acting with integrity
• Respect from others
• Manage change more confidently

15. • Emotional Intelligence is too vague a concept
• Emotional Intelligence cannot be measured
• Validity of Emotional Intelligence is suspect