In our latest webinar presentation, we discuss the Cloud Solutions Provider (CSP) program and how it enables flexibility and value-added solutions for your Azure licensing needs.

1. Keystone for Azure CSP

2. Agenda:
 What is the Cloud Solution Provider (CSP) program?
 How is CSP different?
 Keystone for Azure CSP
 Next Steps
 Q&A
Luke Black
Manager, Microsoft Programs &
Marketing Operations
Craig McQueen
Director, Microsoft Practice

4. What is Cloud Solution Provider (CSP)?
A Flexible, cloud subscription platform for
partners to build and support solutions on top of.

5. Challenges we see
Stuck in Long-term contracts
Not using what was purchased
Unsatisfied or incompatible level of Support

6. LICENSING TODAY—AND WHERE WE’RE GOING
WAYS TO BUY:
PLATFORM:
OFFERS:

7. Commitment
Requirement
Payment Cycle
Enterprise
Agreement (EA)
Billing Provider
Product Support
Agreement Type
Cloud Solution
Provider (CSP)
Contractual (3
year)
$12,000 USD
Annually
Microsoft
Microsoft
Transactional
0
Monthly
Softchoice
Softchoice
Transactional
0
Monthly
Microsoft
Microsoft
Direct to Microsoft
Azure Pricing Same Same Same

8. Q&A

9. Keystone for Azure CSP

10. the top
threechallenges
ourcustomers
are having with
cloud
1. Lack of Operational Guidelines
 Increased security risks and compliance issues
 Exposure of data
 Mis-alignment with IT policies
2. Skills Gap
 Projects delayed
 Not able to provide 24X7 support
 Incorrect configurations
3. Cost Allocation and Optimization
 Lack of understanding of what the costs are
 Can’t allocate costs to business units
 Overspending (up to 40%)

11. Lack of Operational Guidelines
Issues
Anyone Can Spin Up
Workloads
Limited Data Classification
No Lifecycle Management
 Compliance breaches such
as data center location
 Environments not
protected (e.g. anti-virus)
 Unauthorized Access to
Data
 Accountability
 Over Spending
Impact Better Way
 Role Based Access Control
 Standards and Templates
 Data Classification
 Workflow Processes
 Workload specific
automation

12. Lack of Skill
Issues
Skill to Delivery Projects
Incorrect Configurations
Limited Coverage - Not 24x7
Handling Vendor Issues
 Unachieved key business
initiatives
 Security exposure (eg.
firewalls)
 Increased time to resolution
 Long outages
 Unhappy customers – loss
of revenue
Impact Better Way
 24x7 Coverage
 Skilled and Experienced
Resources
 Technology Best Practices
 Simple Escalation
Management
Insight
Gartner says that 95% of Cloud security failures will
be the customer’s fault due to improper
configurations

13. Cost Allocation and Optimization
Issues
Confusing Cloud Billing
Over Budget or Lack of Budget
Different Billing Process / Cloud
Lack Insight to Spend/Usage
Over Provisioning
 Hours spend tracking down
and allocating spend
 Canceled projects or use of
cloud all together
 Reactive vs. Proactive
spend management
 Accountability to spend, no
charge backs/show backs
Impact Better Way
 Real-time spend/usage
monitoring
 Tagging to allocate costs to
projects, departments or
business services
 Single view of all cloud
spend
Insight
Customers typically have an opportunity to save
25%-40% of what they are spending in Cloud.

14. Support
Insight
MentorshipESSENTIAL FOR AZURE
unleashing
the potential of
cloudAnd our customers
people
Solving the Skill Gap:
• Quick technology discussions focused on “how to’s”
designed to build your team’s knowledge so you can
learn as you go
• Monthly webinar with our top Cloud experts
Enabling Cost Allocation and Optimization:
• Cost Management leveraging tagging best practices with
billing center configuration and reporting
• Cloud Management Dashboard to view resource
consumption, health and manage cloud Billing Allocation
• Ongoing Optimization through scheduled reviews of
insights and trends with Recommendations to optimized
your cloud investments
Achieving Operational Excellence
• Unlimited issue management through 24x7 live voice
support provided by Azure experts for faster issue
resolution
• Escalation management in the case the issue needs to be
routed to Microsoft
• Delivered based on ITIL v3 fundamentals

15. Recommendations
Billing Allocations
Real Time Insights and Continuous Enhancement

16. Critical Factors to Successful Cloud Cost Management
IT policies for provisioning and tagging
Report and alert design
Ongoing tagging auditing
Action plan for recommendations
Knowledge of implementing changes
Tool + Mentorship

17. Tagging with the Portal
Creating a tag
Resources and resource
groups with that tag

18. Billing allocation rules

19. Cost allocation

20. Cost Saving Recommendations

21. Taking Action

22. what’s next?

23. Hybrid IT Journey
Point of View Stages of Adoption

24. Contact Us
1. Contact your account representative at Softchoice
2. Or call 1 800-268-7638 if you are
unsure of who your Account Representative is

25. Q&A