The document discusses organizational behavior and its key aspects. It defines organizational behavior as the study and application of knowledge about how individuals and groups act within organizations. It discusses the levels of analysis including individuals, groups, and the whole organization. The main factors that influence organizational behavior are described as individual characteristics, group dynamics, organizational structure and systems, and the external environment. Finally, it explores how personal and organizational factors interact and influence work-related behaviors and performance.
3. Is the study and application of knowledge
about how people – as individuals and groups
act within the organizations.
Levels in the organization
▪ Individuals
▪ Interpersonal – dyad
▪ Small Groups
▪ Intergroup
▪ Whole System
5. People
Individuals
Groups
Structure
Jobs
Relationships
Technology
Machinery
System
Environment
Government
Competition
Societal pressures
6. The Nature of the People
Individual Differences
Perception
A Whole Person
Motivated Behaviour
Desire for Involvement
Value of the Person
7. The Nature of Organizatons
Social Systems
Mutual Interest
Ethics
9. Founder of Infosys
Middle class family of 8 children
He was the fifth child
Siddalghatta in Karnataka
School Topper and cleared IIT entrance but
could not study because of high fees
So studied from a local engineering college
in Maysore as a top ranking graduate in
electrical engineering
10. Availed a scholarship to study M-tech from
IIT Kanpur
Ist Job at IIM as chief systems programmer
His Paris Stint
His Pune Stint
His Bangalore Stint
Birth of Infosys
11. Personal Factors: Age, Sex, Education, Abilities (IQ),
Marital Status, Dependents, Creativity, EQ
Psychological: Personality, Perceptions, Attitudes,
Values and Learning
Environmental: Economic, Social norms and cultural
values, Ethics and Social Responsibility, Political
Organizational Systems and resources: physical
facilities, Organization structure and design,
Leadership, Reward System, Work related Behaviour
12. Impact of age: performance, turnover,
absenteeism, productivity and satisfaction
Impact of gender/sex: leadership, analytical,
problem solving ability, turnover,
absenteeism
Education: generalist vs specialist
Abilities: deals with IQ based on number
reasoning, verbal comprehension, perceptual
speed, inductive reasoning, deductive
reasoning, spatial visualization, memory
13. Physical abilities:
Strength factors: dynamic, trunk, static, explosive
Flexibility factors: extent, dynamic
Other factors: body coordination, balance, stamina
Marital Status: absenteeism, turnover,
satisfaction
Creativity: background experience, personal
traits, cognitive abilities
Emotions: anger, joy, love, fear, hatred, sadness,
surprise. They are universal
14. Moods and Impact on performance
Emotional Intelligence:
Emotional attainment or self awareness and
people skills
Emotional management
Using emotions
Self-Motivation
15. Economic factors: employment
opportunities, wages, economic cycles,
technological change
Cultural factors: ethics, achievement need,
effect and reward
Ethics and social responsibility: satyam vs
TATA
Political: political ideology viz a viz
organizations ideology
16. Facilities
Organization structure and design
Leadership
Reward system
Work related behaviour
Joining the organization
Remaining with the organization
Maintaining work attendance
Performing required task
Exhibiting organizational citizenship
17. Form 5 teams of 5 students each. Each team
shall select one job out of the given five
below make a list of duties and
responsibilities of each together with the
physical and mental exertions involved. Take
15 mins to complete this . Make a batch wise
presentation to the class. Summarize the
exercise
18. GROUP 1 GROUP 2 GROUP 3 GROUP4 GROUP5
CEO SELECTOR PRODUCER DIRECTOR PRESIDENT
MARKETING
HEAD
COACH DIRECTOR PROFESSOR PRIMEMINIST
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PRODECTION
HEAD
CAPTAIN MUSICAN LECTURER C.MINISTER
HR HEAD STAR
BATSMAN
SREEN PLAY ADMINISTRAT
ION
MLA
FINANCE
HEAD
STAR BOWLER ACTORS STUDENTS SARPANCH