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Part 1: Introduction

                  Background
                   of Study



   Significance                  Problem
     of Study                   Statement




      Scope of                 Objectives
       Study                    of Study
 Minimum wage regulation had first been developed in New Zealand
        (1896) followed by Australia (1899) and later by Britain (1909). ˡ
       Then, others countries followed suit in subsequent years; France
        (1915),   Norway    (1918),   Austria    (1918),  Czechoslovakia
        (1919), Germany (1923), Spain (1923) and Belgium (1934). ˡ
       The definition of minimum wages in ILO in the Article 7 of the ILO
        Convention No. 131 on Minimum Wage Fixing (1970) and its
        accompanying Recommendation No. 135.
           The lowest basic wage guaranteed by law as an attempt to put a
           floor under the wages of a particular subgroup of the working
           population („working poor‟).
           The minimum wage should not be fixed at a lower rate than one
           which would ensure the subsistence of the worker and his or her
           family.
                                Malaysia has not ratified to this Convention


Source:
(1) ILO Minimum Wage Policy- An International Review of Practices and Problems, Gerald Sterr, ILO, Geneva, pp.1-2
Malaysia: Section 2 of the National Wages Consultative Council Act

2011 (Act 732)

                 “minimum wages means basic wages”

    Under section 2 of the Employment Act 1955, the term “wages” means basic
    wages and all other payments in cash payable to an employee for work
    done in respect of his contract of service but does not include-
     a)   the value of any house accommodation
     b)   employer‟s contribution to any retirement scheme
     c)   any travelling allowance or the value of any travelling concession;
     d) any sum payable to the employee to defray special expenses entailed on
    him by the
           nature of his employment;
     e)   any gratuity payable on discharge or retirement; or
     f)   any annual bonus or any part of any annual bones.
     The slow growth of wages relative to labour productivity (wage

        rate increases about 2.6% annually compared to productivity

        rate of 6.7%) – shows the suppression of wages, especially those

        of low skilled workers inefficiencies in the labour market

       There were 30.6% (2010) of the total wage earners living on

        basic wages less than RM720 per month! below the poverty line

        income (PLI 2009)



Source: Poverty Line Income Report (2009)
Unskilled worker are underpaid : –

                        wages below poverty line < RM 720




     Creates feeling of unhappiness thus affecting employees

     performance and productivity



Source: http://www.nst.com.my Retrieved on 5th November, 2012
1. To explore the awareness level
 regarding the implementation of
minimum wage policy in Malaysia
among private sectors employees;


2. To identify employees perception
(whether it is positive or negative)
  towards the implementation of
       minimum wage policy;


  To identify factors influencing
  employees perceptions on the
implementation of minimum wage
               policy.
 Focus on the employees perceptions towards the

  implementation of minimum wage policy

 This survey on employees perceptions will be

  targeted to 30 employees working in private

  sectors in Shah Alam
 is regarded as the importance or relevance of conducting
  study in this particular issue of employee perception
  toward the implementation of minimum wage policy in
  Malaysia.

 Benefits of conducting this survey:

  -    The government and the employers will be able to
       understand the employees‟ stands and views on the
       issue of implementing minimum wage in Malaysia

  -    The employees will be able to express their
       whether it is positive or negative about the
       minimum wage (the survey will serves as a platform
       for the employees to express their opinions)
Part 2: Literature Review, Theoretical
Framework & Research Question

                 Definition of
                  minimum
                    wage
                                      Minimum
  Positive and                         wages
   negative                          around the
  perceptions                           world


    Factors                      The implementation
  influencing                    of minimum wage in
  perception                           Malaysia

                 Definition of
                  perception
Definition of minimum wage

              Minimum wage is the lowest level of remuneration
               permitted; the wage which in each country has the force
               of law and which is enforceable under threat of penal or
               other appropriate sanctions (International Labor
               Organization , 1967)


              Minimum wage refers to the minimum sum payable to a
               worker for work performed or services rendered within a
               given period, whatever calculated on the basis of time or
               output, which is guaranteed by law and which may be
               fixed in such a way to cover the minimum needs of the
               worker and his or her family, in the light of national
               economic and social conditions (Thiagarajah, 2000)


Sources: 1. International Labor Organization (ILO) Convention – 168th Session in Geneva Feb-Mar 1967
         2. Ram Thiagarajah, A Study on Minimum Wage Fixing in Malaysia - Malaysian Trade Union Congress (2000)
The Provisions on Minimum Wage was promulgated
                by Ministry of Labour and Social Security on January
                20, 2004 and enforced on March 1, 2004



                There are more than one minimum wage exists in
                China

                •Different provinces/ regions have various level of minimum wages
                •No national minimum wage exists

                Up-ratings or adjustments of minimum wages are
                jointly decided by the government, employer and
                trade union representatives

                •By Law, minimum wages in China are updated once in two years
                •However, in practice the minimum wages are adjusted once a year
                 in most places

Source: Minimum Wage Database in www.wageindicator.cn, retrieved on 7th November, 2012
Source: Minimum Wage Database in www.wageindicator.cn, retrieved on 7th November, 2012
There is a separate minimum wage legislation in
                   India

                  Minimum Wages Act, 1948 is an Act to provide
                  for fixing minimum rates of wages in certain
                  employments and it extends to the whole India


                   More than one minimum wages exist in India

                  Minimum wages are declared at
                  national, regional, sector and occupational skill
                  level




                  Revision period of the fixed component of
                  minimum wages can be anywhere within 5 years
                  of its fixation

Source: Minimum Wage Database in www.wageindicator.org, retrieved on 7th November, 2012
Source: Minimum Wage Database in www.wageindicator.org, retrieved on 7th November, 2012
Source: Minimum Wage Database in www.wageindicator.org, retrieved on 7th November, 2012
There is more than one
       Minimum wage is a                   The wage applies to
                                                                                minimum wages
    minimum standard that               those who are single and
                                                                               determined by law
    is used by employers to               have a 0-1 year work
                                                                              (province and district
    pay their workers legally                  experience
                                                                                      level)



                                                         The fixed component gets
                      Minimum wages are                  updated one in ten years
                     calculated on monthly               based on inputs received
                       basis, and for daily              from the National Wages
                     workers can be paid on             Council and is then decided
                      daily or weekly basis             by the President/ Manpower
                                                                  Minister




Source: Minimum Wage Database in www.gajimu.com, retrieved on 7th November, 2012
Source: Minimum Wage Database in www.gajimu.com, retrieved on 7th November, 2012
Minimum wage in Pakistan is set by the
     following two acts: 1. Pakistan Minimum
     Wages for Unskilled Workers Ordinance, 1969
     and 2. The Minimum Wages Ordinance 1961


             There exists a national minimum wage as
             announced by government for unskilled
             workers. However, certain province (e.g.
             Punjab) also fixes minimum wage rates that
             differ between industries and skills



                 Up-ratings or adjustments of minimum wage
                 is decided upon review on changes in
                 economic conditions or cost of living


Source: Minimum Wage Database in www.paycheck.pk, retrieved on 8th November, 2012
The minimum wage is determined by the
                                    Ministry of Employment & Labour (MOEL) based
                                     on recommendations from the Minimum Wage
                                                       Council




                                   The minimum hourly wage for 2012 is 4540 won
                                                 (about 4 USD)



                                      The Minimum Wage Act was implemented in
                                       1988 and has applied to all workers since
                                     November 2000 except family businesses that
                                      hire only family members, domestic workers
                                                       and seamen




Source: Lee Changgeun, Challenges for Minimum Wage Campaign in South Korea (2012)
Mechanisms that
                                           determine the wages
                                             of workers in the
                                               private sector




         Wages Council Act                 Collective bargaining
                                                                                   Market forces
              1974                                  (CA)




                              Minimum wage
                                                                                     Wages in Malaysia are
                                 Do not provide a decent                             largely determined by
                               standard of living and cover                              market forces
                             only a small number of workers

Source: Lee Heng Guie, Minimum Wage Policy - Curse or Cure, CIMB Economic Update (2012)
• Minimum wage in Malaysia has been set at
                                              RM900/month for Peninsular Malaysia and
                      What it                 RM800/month for Sabah, Sarawak and Labuan
                      entails?              • It will be initially implemented on 1st
                                              January, 2013



                    Who will                • About 3.2 million private sector workers
                                              (25.8% of total employment) will be involved
                    benefit?                  in this policy



                     Which
                 groups or                  • All formal private sector employees except
                                              those who are working in domestic services
                sectors will                  sector such as domestic helper and gardener
                be affected

Source: Lee Heng Guie, Minimum Wage Policy - Curse or Cure, CIMB Economic Update (2012)
• The minimum wage will take effect six months
                                               from the date the Minimum Wage Order is
               When will it                    gazetted
               took effect?                  • SMEs are given the opportunity to apply to the
                                               wage council for an extension before the
                                               commencement date


                        How
                    regularly                • The National Wages Consultative Council will
                                               recommend the minimum wage to the
                    will it be                 government once every two years
                  reviewed?



Source: Lee Heng Guie, Minimum Wage Policy - Curse or Cure, CIMB Economic Update (2012)
 Perception               is      a       process           by    which    people
             select,       organize,        interpret,        retrieve     and   respond   to
             information              from          the         world       around     them
             (Schermerhorn, Hunt & Osborn, 2010)


          Perception is a process by which individuals organize and
             interpret their sensory perceives in order to give meaning
             to their environment. Perception can vary widely among
             individuals exposed to the same reality (Rao, 2008)
Sources: Schermerhorn et al., Organizational Behavior 8th edition (2010)
         Sree Rama Rao, Factors Influencing Perceptions (2008)
Perception




Source: Schermerhorn et al., Organizational Behavior 8th edition (2010)
Positive
 (+ve)

Negative
                  Perceptions
 (- ve)




    Employers     Employees          Government




                Interested parties
Possible positive perceptions and its
    factors
              Factors                              Perceptions
The perceiver                     (+) The implementation of minimum wage
- Interests (ensure satisfaction
                                  policy in Malaysia is good because:
  of their needs)
- Experience (current salary      - Minimum wage will provide them
  level)                              necessary social protection to enable
- Expectation (to have decent and
                                      them overcome poverty (Lee, 2012;
  fair wage)
                                      Thiagarajah, 2000)
The situation                       -   Minimum    wage      will   increase   their
- Increase in cost of living            purchasing power (Thiagarajah, 2000)

The target                          -   Minimum wage will increase pay rates
- Characteristics of minimum            of low-paid employees (Verner, 2009;
  wage (minimum wage serves as          Nolan, O‟Neill & Williams,2001)
  a standard for wage
                                    -   Minimum wage will increase morale
  determination, mandated and
  governed by law)                      and   productivity    (Nolan,   O‟Neill   &
                                        Williams,2001)
Possible negative perceptions and its
  factors
             Factors                                Perceptions
The perceiver                      (-)    The   implementation       of    minimum
- Interests (ensure satisfaction
                                   wage policy in Malaysia is bad because:
  of their needs)
- Experience (current salary       - Minimum wage will force employers to
  level)                                 cut certain fringe benefits to reduce
- Expectation (to have decent
                                         costs (Wilson, 2012; Falk, Fehr &
  and fair wage)
                                         Zehnder, 2006)
The situation                      - Minimum          wage     will         increase
- Increase in cost of living             inflationary pressure (Wilson, 2012)

The target                         - Minimum         wage     will         lead    to
- Characteristics of minimum             unemployment     (Carpio,        Nguyen   &
  wage (minimum wage serves              Laing, 2012; Ni, Wang & Yao, 2011;
  as a standard for wage
                                         Wang & Gunderson, 2011)
  determination, mandated and
  governed by law)
Independent Variables

Factors influencing
                           Dependent Variable
    perception
                             Employees
• Needs satisfaction     perception towards
• Salary level             minimum wage
• Future expectation     • Positive
  on fair wage           • Negative
• High cost of living
• Characteristics of
  minimum wage
 Is employee aware on the minimum wage policy gazetted in
  Malaysia? – to achieve objective 1

 Does employee think that the implementation of minimum
  wage policy is good (positive) or bad (negative)? –to achieve
  objective 2

 What are the factors that lead to the positive or negative
  perceptions? – to achieve objective 3
Research Design & Methodology

                     Research design




                                       The population
    The data
                                        and sample
    analysis
                                            size




   Data collection
                                       Sampling
     method and
                                       technique
   sources of data
 The research design that will be use in this research is
   exploratory study

 This is because a study on employees perceptions
   towards the implementation of minimum wage is very
   limited and not much is known on the perceived
   situation

 This type of research design is to explore the employees
   perceptions towards implementation of minimum wage
   in Malaysia
 The unit of analysis for this study is individual (the
   individual here is referring to the employee working in
   private sector)

 Time horizon for this study will be a cross-sectional study
   whereby the data will be collected at one point in time.
 The population of this study is the employees who are
  working in private sector in Shah Alam

 The sample size of this study is 30 employees from the
  total population

 Refer to Roscoe (1975) sample sizes larger than 30 and
  less than 500 are appropriate for most research
 Non-probability sampling will be used in this study

 Convenience sampling technique will be used which the
  respondents are selected because they happen to be in the right
  place at the right time.
 The data will be collected by conducting a structured
  interviews with the respondents

 A list of predetermined questions will be prepared before
  the interview is conducted

 All the answers given by the respondents will be taken
  down or recorded for the purpose of analysis

 The   same   questions   will   be   used   throughout   the
  interview sessions with all the respondents and will be
  asked in the same manner.
 Primary data

  -   Data will be collected through structured interview



 Secondary data

  -   Data will be collected from the journal articles,
      reports, periodicals and web documents
The primary data collected from the interview
session with the respondents will be analyze
by using content analysis method




Content analysis is a research tool or
technique for the objective, systematic and
quantitative description of manifest content of
communications (Berelson, 1952)



It is used to determine the presence of certain
words, concepts, themes, phrases or sentences
within texts or sets of texts and to quantify this
presence in an objective manner
Minimum wage in malaysia

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Minimum wage in malaysia

  • 1.
  • 2. Part 1: Introduction Background of Study Significance Problem of Study Statement Scope of Objectives Study of Study
  • 3.  Minimum wage regulation had first been developed in New Zealand (1896) followed by Australia (1899) and later by Britain (1909). ˡ  Then, others countries followed suit in subsequent years; France (1915), Norway (1918), Austria (1918), Czechoslovakia (1919), Germany (1923), Spain (1923) and Belgium (1934). ˡ  The definition of minimum wages in ILO in the Article 7 of the ILO Convention No. 131 on Minimum Wage Fixing (1970) and its accompanying Recommendation No. 135. The lowest basic wage guaranteed by law as an attempt to put a floor under the wages of a particular subgroup of the working population („working poor‟). The minimum wage should not be fixed at a lower rate than one which would ensure the subsistence of the worker and his or her family. Malaysia has not ratified to this Convention Source: (1) ILO Minimum Wage Policy- An International Review of Practices and Problems, Gerald Sterr, ILO, Geneva, pp.1-2
  • 4. Malaysia: Section 2 of the National Wages Consultative Council Act 2011 (Act 732) “minimum wages means basic wages” Under section 2 of the Employment Act 1955, the term “wages” means basic wages and all other payments in cash payable to an employee for work done in respect of his contract of service but does not include- a) the value of any house accommodation b) employer‟s contribution to any retirement scheme c) any travelling allowance or the value of any travelling concession; d) any sum payable to the employee to defray special expenses entailed on him by the nature of his employment; e) any gratuity payable on discharge or retirement; or f) any annual bonus or any part of any annual bones.
  • 5. The slow growth of wages relative to labour productivity (wage rate increases about 2.6% annually compared to productivity rate of 6.7%) – shows the suppression of wages, especially those of low skilled workers inefficiencies in the labour market  There were 30.6% (2010) of the total wage earners living on basic wages less than RM720 per month! below the poverty line income (PLI 2009) Source: Poverty Line Income Report (2009)
  • 6. Unskilled worker are underpaid : – wages below poverty line < RM 720 Creates feeling of unhappiness thus affecting employees performance and productivity Source: http://www.nst.com.my Retrieved on 5th November, 2012
  • 7. 1. To explore the awareness level regarding the implementation of minimum wage policy in Malaysia among private sectors employees; 2. To identify employees perception (whether it is positive or negative) towards the implementation of minimum wage policy; To identify factors influencing employees perceptions on the implementation of minimum wage policy.
  • 8.  Focus on the employees perceptions towards the implementation of minimum wage policy  This survey on employees perceptions will be targeted to 30 employees working in private sectors in Shah Alam
  • 9.  is regarded as the importance or relevance of conducting study in this particular issue of employee perception toward the implementation of minimum wage policy in Malaysia.  Benefits of conducting this survey: - The government and the employers will be able to understand the employees‟ stands and views on the issue of implementing minimum wage in Malaysia - The employees will be able to express their whether it is positive or negative about the minimum wage (the survey will serves as a platform for the employees to express their opinions)
  • 10. Part 2: Literature Review, Theoretical Framework & Research Question Definition of minimum wage Minimum Positive and wages negative around the perceptions world Factors The implementation influencing of minimum wage in perception Malaysia Definition of perception
  • 11. Definition of minimum wage  Minimum wage is the lowest level of remuneration permitted; the wage which in each country has the force of law and which is enforceable under threat of penal or other appropriate sanctions (International Labor Organization , 1967)  Minimum wage refers to the minimum sum payable to a worker for work performed or services rendered within a given period, whatever calculated on the basis of time or output, which is guaranteed by law and which may be fixed in such a way to cover the minimum needs of the worker and his or her family, in the light of national economic and social conditions (Thiagarajah, 2000) Sources: 1. International Labor Organization (ILO) Convention – 168th Session in Geneva Feb-Mar 1967 2. Ram Thiagarajah, A Study on Minimum Wage Fixing in Malaysia - Malaysian Trade Union Congress (2000)
  • 12.
  • 13. The Provisions on Minimum Wage was promulgated by Ministry of Labour and Social Security on January 20, 2004 and enforced on March 1, 2004 There are more than one minimum wage exists in China •Different provinces/ regions have various level of minimum wages •No national minimum wage exists Up-ratings or adjustments of minimum wages are jointly decided by the government, employer and trade union representatives •By Law, minimum wages in China are updated once in two years •However, in practice the minimum wages are adjusted once a year in most places Source: Minimum Wage Database in www.wageindicator.cn, retrieved on 7th November, 2012
  • 14. Source: Minimum Wage Database in www.wageindicator.cn, retrieved on 7th November, 2012
  • 15. There is a separate minimum wage legislation in India Minimum Wages Act, 1948 is an Act to provide for fixing minimum rates of wages in certain employments and it extends to the whole India More than one minimum wages exist in India Minimum wages are declared at national, regional, sector and occupational skill level Revision period of the fixed component of minimum wages can be anywhere within 5 years of its fixation Source: Minimum Wage Database in www.wageindicator.org, retrieved on 7th November, 2012
  • 16. Source: Minimum Wage Database in www.wageindicator.org, retrieved on 7th November, 2012
  • 17. Source: Minimum Wage Database in www.wageindicator.org, retrieved on 7th November, 2012
  • 18. There is more than one Minimum wage is a The wage applies to minimum wages minimum standard that those who are single and determined by law is used by employers to have a 0-1 year work (province and district pay their workers legally experience level) The fixed component gets Minimum wages are updated one in ten years calculated on monthly based on inputs received basis, and for daily from the National Wages workers can be paid on Council and is then decided daily or weekly basis by the President/ Manpower Minister Source: Minimum Wage Database in www.gajimu.com, retrieved on 7th November, 2012
  • 19. Source: Minimum Wage Database in www.gajimu.com, retrieved on 7th November, 2012
  • 20. Minimum wage in Pakistan is set by the following two acts: 1. Pakistan Minimum Wages for Unskilled Workers Ordinance, 1969 and 2. The Minimum Wages Ordinance 1961 There exists a national minimum wage as announced by government for unskilled workers. However, certain province (e.g. Punjab) also fixes minimum wage rates that differ between industries and skills Up-ratings or adjustments of minimum wage is decided upon review on changes in economic conditions or cost of living Source: Minimum Wage Database in www.paycheck.pk, retrieved on 8th November, 2012
  • 21. The minimum wage is determined by the Ministry of Employment & Labour (MOEL) based on recommendations from the Minimum Wage Council The minimum hourly wage for 2012 is 4540 won (about 4 USD) The Minimum Wage Act was implemented in 1988 and has applied to all workers since November 2000 except family businesses that hire only family members, domestic workers and seamen Source: Lee Changgeun, Challenges for Minimum Wage Campaign in South Korea (2012)
  • 22. Mechanisms that determine the wages of workers in the private sector Wages Council Act Collective bargaining Market forces 1974 (CA) Minimum wage Wages in Malaysia are Do not provide a decent largely determined by standard of living and cover market forces only a small number of workers Source: Lee Heng Guie, Minimum Wage Policy - Curse or Cure, CIMB Economic Update (2012)
  • 23. • Minimum wage in Malaysia has been set at RM900/month for Peninsular Malaysia and What it RM800/month for Sabah, Sarawak and Labuan entails? • It will be initially implemented on 1st January, 2013 Who will • About 3.2 million private sector workers (25.8% of total employment) will be involved benefit? in this policy Which groups or • All formal private sector employees except those who are working in domestic services sectors will sector such as domestic helper and gardener be affected Source: Lee Heng Guie, Minimum Wage Policy - Curse or Cure, CIMB Economic Update (2012)
  • 24. • The minimum wage will take effect six months from the date the Minimum Wage Order is When will it gazetted took effect? • SMEs are given the opportunity to apply to the wage council for an extension before the commencement date How regularly • The National Wages Consultative Council will recommend the minimum wage to the will it be government once every two years reviewed? Source: Lee Heng Guie, Minimum Wage Policy - Curse or Cure, CIMB Economic Update (2012)
  • 25.  Perception is a process by which people select, organize, interpret, retrieve and respond to information from the world around them (Schermerhorn, Hunt & Osborn, 2010)  Perception is a process by which individuals organize and interpret their sensory perceives in order to give meaning to their environment. Perception can vary widely among individuals exposed to the same reality (Rao, 2008) Sources: Schermerhorn et al., Organizational Behavior 8th edition (2010) Sree Rama Rao, Factors Influencing Perceptions (2008)
  • 26. Perception Source: Schermerhorn et al., Organizational Behavior 8th edition (2010)
  • 27. Positive (+ve) Negative Perceptions (- ve) Employers Employees Government Interested parties
  • 28. Possible positive perceptions and its factors Factors Perceptions The perceiver (+) The implementation of minimum wage - Interests (ensure satisfaction policy in Malaysia is good because: of their needs) - Experience (current salary - Minimum wage will provide them level) necessary social protection to enable - Expectation (to have decent and them overcome poverty (Lee, 2012; fair wage) Thiagarajah, 2000) The situation - Minimum wage will increase their - Increase in cost of living purchasing power (Thiagarajah, 2000) The target - Minimum wage will increase pay rates - Characteristics of minimum of low-paid employees (Verner, 2009; wage (minimum wage serves as Nolan, O‟Neill & Williams,2001) a standard for wage - Minimum wage will increase morale determination, mandated and governed by law) and productivity (Nolan, O‟Neill & Williams,2001)
  • 29. Possible negative perceptions and its factors Factors Perceptions The perceiver (-) The implementation of minimum - Interests (ensure satisfaction wage policy in Malaysia is bad because: of their needs) - Experience (current salary - Minimum wage will force employers to level) cut certain fringe benefits to reduce - Expectation (to have decent costs (Wilson, 2012; Falk, Fehr & and fair wage) Zehnder, 2006) The situation - Minimum wage will increase - Increase in cost of living inflationary pressure (Wilson, 2012) The target - Minimum wage will lead to - Characteristics of minimum unemployment (Carpio, Nguyen & wage (minimum wage serves Laing, 2012; Ni, Wang & Yao, 2011; as a standard for wage Wang & Gunderson, 2011) determination, mandated and governed by law)
  • 30. Independent Variables Factors influencing Dependent Variable perception Employees • Needs satisfaction perception towards • Salary level minimum wage • Future expectation • Positive on fair wage • Negative • High cost of living • Characteristics of minimum wage
  • 31.  Is employee aware on the minimum wage policy gazetted in Malaysia? – to achieve objective 1  Does employee think that the implementation of minimum wage policy is good (positive) or bad (negative)? –to achieve objective 2  What are the factors that lead to the positive or negative perceptions? – to achieve objective 3
  • 32. Research Design & Methodology Research design The population The data and sample analysis size Data collection Sampling method and technique sources of data
  • 33.  The research design that will be use in this research is exploratory study  This is because a study on employees perceptions towards the implementation of minimum wage is very limited and not much is known on the perceived situation  This type of research design is to explore the employees perceptions towards implementation of minimum wage in Malaysia
  • 34.  The unit of analysis for this study is individual (the individual here is referring to the employee working in private sector)  Time horizon for this study will be a cross-sectional study whereby the data will be collected at one point in time.
  • 35.  The population of this study is the employees who are working in private sector in Shah Alam  The sample size of this study is 30 employees from the total population  Refer to Roscoe (1975) sample sizes larger than 30 and less than 500 are appropriate for most research
  • 36.  Non-probability sampling will be used in this study  Convenience sampling technique will be used which the respondents are selected because they happen to be in the right place at the right time.
  • 37.  The data will be collected by conducting a structured interviews with the respondents  A list of predetermined questions will be prepared before the interview is conducted  All the answers given by the respondents will be taken down or recorded for the purpose of analysis  The same questions will be used throughout the interview sessions with all the respondents and will be asked in the same manner.
  • 38.  Primary data - Data will be collected through structured interview  Secondary data - Data will be collected from the journal articles, reports, periodicals and web documents
  • 39. The primary data collected from the interview session with the respondents will be analyze by using content analysis method Content analysis is a research tool or technique for the objective, systematic and quantitative description of manifest content of communications (Berelson, 1952) It is used to determine the presence of certain words, concepts, themes, phrases or sentences within texts or sets of texts and to quantify this presence in an objective manner