Global Business Management - PUC - Lecture

1. 7/27/2015
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Hiring and Managing
Employees
DY Chhunsong
Lecture 10
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Fundamentals of Global Business Management
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Human Resource Management
Process of staffing a company and ensuring that employees are as
productive as possible.
It is to effectively deal with recruiting, selecting, training and
developing, evaluating, compensating, and keeping good relation-
ship with employees.

2. 7/27/2015
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Fundamentals of Global Business Management
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International Staffing Policy
Staffing Policy: The customary means by which a company staffs
its offices. It involves 3 approaches:
Ethnocentric Staffing: Staffing policy in which individuals from
the home country manage operations abroad.
Polycentric Staffing: Staffing policy in which individuals from the
host country manage operations abroad.
Geocentric Staffing: Staffing policy in which the best-qualified
individuals, regardless of nationality, manage operations abroad.
Fundamentals of Global Business Management
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Recruiting and Selecting Human Resources
Human Resource Planning: Processing of forecasting both a
company’s human resource needs and supply.
Recruitment: Process of identifying and attracting a qualified pool
of applications for vacant positions.
Selection: Process of screening and hiring the best-qualified
applications with the greatest performance potential.

3. 7/27/2015
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Fundamentals of Global Business Management
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Culture Shock
Psychological process affecting people living abroad that is
characterized by homesickness, stress, and depression.
Fundamentals of Global Business Management
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Training and Development
International companies may need to offer some trainings to their
employees:
Environmental Briefings and Cultural Orientation: Employees
should be trained about local cultures, local housing, health care,
transportation, schools, and climate.
Cultural Assimilation and Sensitivity Training: Teaches the
culture’s values, attitudes, manners, and customs to the employees.

4. 7/27/2015
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Fundamentals of Global Business Management
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Training and Development (1)
Language Training: Employees should at least be taught simple
communication of the local languages so as to survive.
Field Experience: Visiting the culture, walking the streets of its
cities and villages, and becoming absorbed by it for a short time.
Fundamentals of Global Business Management
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Employee Compensation
It is about how a firm pays its employees. Paying employees is not
an easy job. Good packages are fairly complicated to design.
As an international company, paying employees involves consider-
ing cost of living and salary.
To encourage for an international position, a company may need to
offer bonus, tax incentives, and such…….

5. 7/27/2015
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Fundamentals of Global Business Management
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How to Effectively Compensate
International Employees?.
Fundamentals of Global Business Management
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Labor-Management Relations
Positive or negative condition of relations between a company’s
management and its workers.
Company vs. Employees (Labor Unions)?