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Managing Conflict, Politics, and Negotiation McGraw-Hill/Irwin Contemporary Management, 5/e Copyright © 2008 The McGraw-Hill Companies, Inc. All rights reserved. chapter seventeen
Learning Objectives ,[object Object],[object Object],[object Object]
Learning Objectives ,[object Object],[object Object]
Question? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational Conflict ,[object Object],[object Object]
Organizational Conflict ,[object Object],[object Object]
The Effect of Conflict on Organization Performance Figure 17.1
Types of Conflict Figure 17.2
Question? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Conflict ,[object Object],[object Object],[object Object],[object Object]
Types of Conflict ,[object Object],[object Object],[object Object],[object Object],[object Object]
Sources of Conflict Figure 17.3
Sources of Conflict ,[object Object],[object Object],[object Object],[object Object]
Sources of Conflict ,[object Object],[object Object],[object Object],[object Object]
Sources of Conflict ,[object Object],[object Object],[object Object],[object Object]
Conflict Management Strategies ,[object Object],[object Object]
Conflict Management Strategies ,[object Object],[object Object],[object Object],[object Object]
Conflict Management Strategies ,[object Object],[object Object],[object Object],[object Object]
Conflict Management Strategies ,[object Object],[object Object]
Strategies Focused on Individuals ,[object Object],[object Object],[object Object],[object Object]
Strategies Focused on the Whole Organization ,[object Object],[object Object]
Negotiation ,[object Object],[object Object]
Negotiation ,[object Object],[object Object],[object Object]
Third-party Negotiators ,[object Object],[object Object],[object Object],[object Object]
Distributive Negotiation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Integrative Bargaining ,[object Object],[object Object],[object Object],[object Object]
Discussion Question ,[object Object],[object Object],[object Object],[object Object],[object Object]
Strategies to Encourage  Integrative Bargaining ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational Politics ,[object Object],[object Object]
Organizational Politics ,[object Object],[object Object]
The Importance of Organizational Politics ,[object Object],[object Object],[object Object]
Political Strategies for Increasing Power Figure 17.4
Political Strategies for Gaining and Maintaining Power
Figure 17.5 Political Strategies for Exercising Power
Strategies for Exercising Power
Movie Example: Jaws ,[object Object]

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Management Chapter17

Notes de l'éditeur

  1. The correct answer is “D” – conflict. See next slide.
  2. The correct answer is “C” – intergroup conflict. See slide 17-12.
  3. All are important. Students should be familiar with each strategy.
  4. The New England shore community of Amity is being terrorized by a Great White shark. Chief Brody (Roy Schneider) wants to close the beaches to protect the tourists and the locals. The locals are worried that closing the beaches will hurt their businesses. Students may discuss how compromise, collaboration, avoidance and accommodation apply to this conflict.