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“Leadership & Flow” Research 
Attachment 2 
Research Foci and Approaches 
The planned research focuses on identifying and grouping 
the kinds of managerial/leadership challenges that 
organizations typically face today and in the foreseeable 
future. 
The expected outcome of the research is to provide 
prediction and guidance to individuals and organizations 
on how to match skillsets with challenge clusters. 
Date: 8 September 2014 
Version: v2.0
The Research Approach 
2 
“Leadership & Flow” is a special analysis and evaluation 
of practicing managers’ (for example, executive MBA 
students) gameplay data gained from the award-winning 
leadership simulation game, FLIGBY. 
Mixed approach – We are using Quantitative and 
Qualitative research methods at the same time: 
1. Quantitative part of the research – The program is 
based on data gained from FLIGBY online simulation 
used as secondary data source; 
2. Qualitative part of the research – Open questions 
integrated into the simulation as a part of the 
gameplay and answered by the participants. 
The data generation to support 
this research is unique, 
innovative and much more 
reliable than the data obtained 
by an individual filling out a 
questionnaire. 
The participant is playing an 
absorbing game (doesn’t want 
stop playing), where his/her 
answers to the decision the game 
requires to make is not amenable 
to manipulation. Thus the 
individual and/or the organization 
will obtain Metrix about the 
player that would be much more 
reliable and thus more useful than 
information obtained through 
standard questionnaires. 
Attachment 2 – Research Approach “Leadership & Flow” Research
The research sketched on the next 10 slides is preliminary, to 
indicate the thinking of the initial research group, intended 
to show general directions and to invite critical comments 
and suggestions. 
3 
Ideas and Suggestions are Welcome 
Attachment 2 – Research Approach “Leadership & Flow” Research
4 
Research Focus 
The expected outcome of the research is to provide prediction and guidance to organizations 
(the traditional “Approach A”) as well as to individuals (an emerging “Approach B”) on how 
to match skillsets with challenge clusters. 
“Approach A” 
Job enrichment 
(A1) , followed 
by learning and 
development 
(A2). Typical, 
organization-driven 
approach 
to learning skills 
“Approach B” 
The individual 
develops 
personal skills 
(B1), then 
searches for 
matching work 
challenges (B2). 
In the Internet 
age, this is likely 
to become the 
dominant route 
to skill 
acquisition. 
Approach “A” 
A1 
A2 
Flow = 
Organization 
and individual 
driven 
approaches 
have achieved 
balance. 
B1 
B2 
Approach “B” 
Attachment 2 – Research Approach 
(Leadership Skills) 
“Leadership & Flow” Research
5 
Research Focus (cont’d) 
Leadership Skills measured 
and categorized based on the 
gameplay data (of the ready 
to use FLIGBY Metrix) 
The Research is based on the integration and 
analysis of two data sets: the Challenge 
Cluster and the Leadership Skill Cluster. 
The latter has been identified from the 
literature and has already been built into the 
current version of FLIGBY’s Game-play data. 
However, the identification of the most 
frequently faced business/organizational 
challenges do need original research. Our 
planned initial approach is to build in an online 
questionnaire to be filled out by FLIGBY’S 
players. 
Emerging Challenge Cluster 
to be identified by 
Respondents (players) 
personal responses 
Approach “A” 
A1 
A2 
Flow = 
Organization and 
individual driven 
approaches are in 
balance. 
B1 
B2 
Approach 
“B” 
Attachment 2 – Research Approach “Leadership & Flow” Research
Leadership Skills Identified and Already Built Into FLIGBY 
6 
This are the skills the FLIGBY development team has identified as 
factors that influence generation of Flow state. 
These 29 skills are named the “Flow Leadership Skillset”. The FLIGBY simulation 
game has been designed to test and measure these leadership skills of each 
player. 
1. 
Active 
listening 
2. 
Analytical 
skills 
3. 
Assertive-ness 
4. 
Balancing 
skill 
5. Engage-ment 
and 
trust 
6. 
Business-oriented 
thinking 
7. 
Commu-nication 
8. 
Conflict-mana-gement 
9. 
Delegating 
10. 
Diplomacy 
11. 
Emotional 
intelli-gence 
12. 
Empower-ment 
13. 
Enterpre-nuership 
14. 
Execution 
15. 
Feedback 
16. Future 
orien-tation 
17. 
Information 
gathering 
18. 
Intuitive 
thinking 
19. 
Involvement 
20. 
Motivation 
21. 
Organi-zing 
22. 
Prioritizing 
23. 
Timely 
decision-making 
24. 
Applying 
personal 
strengths 
25. Social 
system 
thinking 
26. Social 
responsi-bility 
27. 
Strategic 
thinking 
28. 
Teamwork 
29. Time 
manage-ment 
Check out the full list with definitions: http://www.slideshare.net/zadvecsey/fligby-leadership-skillsetlist20120801v21 
Attachment 2 – Research Approach “Leadership & Flow” Research
7 
Clustering the 29 Leadership Skills 
Our research team recommends the following categorization. 
These groups are in line with the widely used Executive Core Qualifications (ECQs). The ECQs 
define the competencies needed to build a corporate culture that drives for results, serves 
customers, and builds successful teams and coalitions within and outside the organization. 
Attachment 2 – Research Approach “Leadership & Flow” Research
8 
Clustering the 29 Leadership Skills (cont’d) 
Attachment 2 – Research Approach 
(7) Information & Decisions 
Leadership & Management: 
Decision Making & 
Problem Solving. 
1. Information Gathering; 
2. Analyzing Skill; 
3. Intuitive Thinking; 
4. Quick Decision-making; 
5. Entrepreneurship (Risk 
taking). 
“Leadership & Flow” Research
Available and Extended Research Data on Leadership Skills 
So far 5000 individuals played the game grouped by managers in 
business units and MBA programs leading universities. 
Login Data – Profile obtained upon the 
player’s login (leadership position, industry, 
time spent in the simulation (net gaming 
time), frequency of replays, etc. 
9 
The Structure of 
Data Generation 
Game-Play Data – Scores and trophies 
achieved during game-time (immediate 
feedback), linked to the story. 
Analytical Reports – On each of the 
29 skills, generated (via a complex 
algorithm) from each player’s 
decisions during the game. 
*Data that were collected for some purpose other than 
the actual study. 
Attachment 2 – Research Approach “Leadership & Flow” Research
10 
Defining Management/Leadership Challenges 
The “FLIGBY Challenge Cluster” definition-process consists of four steps: 
The research team defines a list of Leadership Challenges (20+), 
based on a comprehensive literature review and on the 
management consultancy experiences of the researchers involved 
in the Program. 
FLIGBY players rate the 20+ challenges based on (1) their level of 
confidence to deal with this type of challenges (2) their relevance 
in their current workplace. They can add challenge categories if, in 
their view, some are missing. 
CHALLENGES IS OFF CONCERN 
NOW OR EARLIER 
(“PAST”) 
HANDLING IT HAS 
BECOME ROUTINE 
(“PRESENT”) 
PERHAPS IN THE 
FUTURE 
(“FUTURE”) 
CHALLENGE 1 ✔ 
CHALLENGE 2 ✔ 
CHALLENGE 3 ✔ 
CHALLENGE “N” ✔ 
OTHER TEXT TEXT TEXT 
Step 1 
Step 2 
Attachment 2 – Research Approach “Leadership & Flow” Research
11 
Defining Management/Leadership Challenges (cont’d) 
Respondents give quick answers on their personal preferences in three challenge 
dimensions: 
Current Process 
Challenges 
Task: Choose a FLIGBY 
Simulation Character most 
similar to your current challenge 
situation. 
Primarily 
Administrator 
Primarily 
Professional Expert 
Primarily 
Manager 
Primarily 
Entrepreneur 
Primarily Leader 
Task: Choose your 
dominant Role. 
AMOL Model* 
*AMOL Model = 
Absorption Model of 
Leadership 
1. 
2. 
3. 
4. 
Business/Func 
tion Head 
Senior Manager 
First Line Manager 
Individual Contributor 
Task: Choose your 
current Leadership 
Level. 
“Perspective II.” 
“Perspective III.” 
“Perspective I.” 
Leadership 
Pipeline 
Professional Roles 
Step 3 
Attachment 2 – Research Approach “Leadership & Flow” Research
12 
Establishing the FLIGBY® Challenge Cluster 
The “FLIGBY Challenge Cluster” is created 
by matching the Leadership Challenge list 
with the three Challenge Dimensions. 
Descriptive analysis between 
Leadership Challenge List items and the 
four AMOL model phases; the six basic 
professional roles (manager, leader, 
entrepreneur and their combinations) 
and the Leadership Pipeline levels. 
Step 4 
Attachment 2 – Research Approach “Leadership & Flow” Research
Matching Skillset with the Challenge Cluster 
Conclusions in form of prediction and guidance to individuals and organizations how to match skillsets 
13 
with challenge clusters 
As result of the research data gathering process 
(using simulation’s gameplay and survey data) all respondents will have their relevant challenge 
list and preferred leadership skills list (without any personal identifiers of course). 
FLIGBY 
Challenge 
Cluster 
FLIGBY 
Leadership 
Skills 
Cumulative correlation analysis in order to predict which challenge cluster would result in 
maximum Flow opportunities for a Person with a given Skillset. Simultaneously, which skillsets 
need to be further enhanced in order to achieve Flow in a given challenge environment. 
Attachment 2 – Research Approach “Leadership & Flow” Research
Research Extension Opportunities 
14 
The research outlined on the previous slides is illustrative of the kinds of 
projects for which FLIGBY provides an ideal dataset. 
FLIGBY’s continuously expanding data base is available to support other types 
of research projects, too, such as descriptive analyses of following 
combinations: 
• How FLIGBY’s predefined skillsets correlate with respondents’ 
characteristics (by age, time spent in managerial position, industry, 
organization’s size, current work location, country of origin); 
• How the Challenge Clusters, as defined by the Research, correlate with 
respondents’ characteristics (by age, time spent in managerial position, 
industry, organization’s size, current work location, country of origin) 
. 
. 
• To be proposed by individual academic partner “A”… 
• To be proposed by academic partner “B”… 
Attachment 2 – Research Approach “Leadership & Flow” Research
Research’ Privacy Policy 
15 
“Leadership and Flow” Research uses aggregate data only. 
At the start of the FLIGBY online simulation, the player’s e-mail 
address is used as a login name. 
ALEAS Simulations, Inc. (operator of FLIGBY) provides only 
aggregate data for research purposes. The Research Database 
will not contain information from which to identify the 
participants (such as name, email or IP address). 
The collection, storage, disclosure and use of personal data by 
researchers will comply with all legislation relating to data 
protection and meets the highest ethical standards. 
Arrangements will put in place by associated researchers to 
carefully protect the confidentiality of participants and their 
data. 
Details that would allow individuals to be identified will not 
be published or made available by ALEAS to anybody, 
including those involved in the research. 
Attachment 2 – Research Approach “Leadership & Flow” Research

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Match Leadership Skills to Challenges

  • 1. “Leadership & Flow” Research Attachment 2 Research Foci and Approaches The planned research focuses on identifying and grouping the kinds of managerial/leadership challenges that organizations typically face today and in the foreseeable future. The expected outcome of the research is to provide prediction and guidance to individuals and organizations on how to match skillsets with challenge clusters. Date: 8 September 2014 Version: v2.0
  • 2. The Research Approach 2 “Leadership & Flow” is a special analysis and evaluation of practicing managers’ (for example, executive MBA students) gameplay data gained from the award-winning leadership simulation game, FLIGBY. Mixed approach – We are using Quantitative and Qualitative research methods at the same time: 1. Quantitative part of the research – The program is based on data gained from FLIGBY online simulation used as secondary data source; 2. Qualitative part of the research – Open questions integrated into the simulation as a part of the gameplay and answered by the participants. The data generation to support this research is unique, innovative and much more reliable than the data obtained by an individual filling out a questionnaire. The participant is playing an absorbing game (doesn’t want stop playing), where his/her answers to the decision the game requires to make is not amenable to manipulation. Thus the individual and/or the organization will obtain Metrix about the player that would be much more reliable and thus more useful than information obtained through standard questionnaires. Attachment 2 – Research Approach “Leadership & Flow” Research
  • 3. The research sketched on the next 10 slides is preliminary, to indicate the thinking of the initial research group, intended to show general directions and to invite critical comments and suggestions. 3 Ideas and Suggestions are Welcome Attachment 2 – Research Approach “Leadership & Flow” Research
  • 4. 4 Research Focus The expected outcome of the research is to provide prediction and guidance to organizations (the traditional “Approach A”) as well as to individuals (an emerging “Approach B”) on how to match skillsets with challenge clusters. “Approach A” Job enrichment (A1) , followed by learning and development (A2). Typical, organization-driven approach to learning skills “Approach B” The individual develops personal skills (B1), then searches for matching work challenges (B2). In the Internet age, this is likely to become the dominant route to skill acquisition. Approach “A” A1 A2 Flow = Organization and individual driven approaches have achieved balance. B1 B2 Approach “B” Attachment 2 – Research Approach (Leadership Skills) “Leadership & Flow” Research
  • 5. 5 Research Focus (cont’d) Leadership Skills measured and categorized based on the gameplay data (of the ready to use FLIGBY Metrix) The Research is based on the integration and analysis of two data sets: the Challenge Cluster and the Leadership Skill Cluster. The latter has been identified from the literature and has already been built into the current version of FLIGBY’s Game-play data. However, the identification of the most frequently faced business/organizational challenges do need original research. Our planned initial approach is to build in an online questionnaire to be filled out by FLIGBY’S players. Emerging Challenge Cluster to be identified by Respondents (players) personal responses Approach “A” A1 A2 Flow = Organization and individual driven approaches are in balance. B1 B2 Approach “B” Attachment 2 – Research Approach “Leadership & Flow” Research
  • 6. Leadership Skills Identified and Already Built Into FLIGBY 6 This are the skills the FLIGBY development team has identified as factors that influence generation of Flow state. These 29 skills are named the “Flow Leadership Skillset”. The FLIGBY simulation game has been designed to test and measure these leadership skills of each player. 1. Active listening 2. Analytical skills 3. Assertive-ness 4. Balancing skill 5. Engage-ment and trust 6. Business-oriented thinking 7. Commu-nication 8. Conflict-mana-gement 9. Delegating 10. Diplomacy 11. Emotional intelli-gence 12. Empower-ment 13. Enterpre-nuership 14. Execution 15. Feedback 16. Future orien-tation 17. Information gathering 18. Intuitive thinking 19. Involvement 20. Motivation 21. Organi-zing 22. Prioritizing 23. Timely decision-making 24. Applying personal strengths 25. Social system thinking 26. Social responsi-bility 27. Strategic thinking 28. Teamwork 29. Time manage-ment Check out the full list with definitions: http://www.slideshare.net/zadvecsey/fligby-leadership-skillsetlist20120801v21 Attachment 2 – Research Approach “Leadership & Flow” Research
  • 7. 7 Clustering the 29 Leadership Skills Our research team recommends the following categorization. These groups are in line with the widely used Executive Core Qualifications (ECQs). The ECQs define the competencies needed to build a corporate culture that drives for results, serves customers, and builds successful teams and coalitions within and outside the organization. Attachment 2 – Research Approach “Leadership & Flow” Research
  • 8. 8 Clustering the 29 Leadership Skills (cont’d) Attachment 2 – Research Approach (7) Information & Decisions Leadership & Management: Decision Making & Problem Solving. 1. Information Gathering; 2. Analyzing Skill; 3. Intuitive Thinking; 4. Quick Decision-making; 5. Entrepreneurship (Risk taking). “Leadership & Flow” Research
  • 9. Available and Extended Research Data on Leadership Skills So far 5000 individuals played the game grouped by managers in business units and MBA programs leading universities. Login Data – Profile obtained upon the player’s login (leadership position, industry, time spent in the simulation (net gaming time), frequency of replays, etc. 9 The Structure of Data Generation Game-Play Data – Scores and trophies achieved during game-time (immediate feedback), linked to the story. Analytical Reports – On each of the 29 skills, generated (via a complex algorithm) from each player’s decisions during the game. *Data that were collected for some purpose other than the actual study. Attachment 2 – Research Approach “Leadership & Flow” Research
  • 10. 10 Defining Management/Leadership Challenges The “FLIGBY Challenge Cluster” definition-process consists of four steps: The research team defines a list of Leadership Challenges (20+), based on a comprehensive literature review and on the management consultancy experiences of the researchers involved in the Program. FLIGBY players rate the 20+ challenges based on (1) their level of confidence to deal with this type of challenges (2) their relevance in their current workplace. They can add challenge categories if, in their view, some are missing. CHALLENGES IS OFF CONCERN NOW OR EARLIER (“PAST”) HANDLING IT HAS BECOME ROUTINE (“PRESENT”) PERHAPS IN THE FUTURE (“FUTURE”) CHALLENGE 1 ✔ CHALLENGE 2 ✔ CHALLENGE 3 ✔ CHALLENGE “N” ✔ OTHER TEXT TEXT TEXT Step 1 Step 2 Attachment 2 – Research Approach “Leadership & Flow” Research
  • 11. 11 Defining Management/Leadership Challenges (cont’d) Respondents give quick answers on their personal preferences in three challenge dimensions: Current Process Challenges Task: Choose a FLIGBY Simulation Character most similar to your current challenge situation. Primarily Administrator Primarily Professional Expert Primarily Manager Primarily Entrepreneur Primarily Leader Task: Choose your dominant Role. AMOL Model* *AMOL Model = Absorption Model of Leadership 1. 2. 3. 4. Business/Func tion Head Senior Manager First Line Manager Individual Contributor Task: Choose your current Leadership Level. “Perspective II.” “Perspective III.” “Perspective I.” Leadership Pipeline Professional Roles Step 3 Attachment 2 – Research Approach “Leadership & Flow” Research
  • 12. 12 Establishing the FLIGBY® Challenge Cluster The “FLIGBY Challenge Cluster” is created by matching the Leadership Challenge list with the three Challenge Dimensions. Descriptive analysis between Leadership Challenge List items and the four AMOL model phases; the six basic professional roles (manager, leader, entrepreneur and their combinations) and the Leadership Pipeline levels. Step 4 Attachment 2 – Research Approach “Leadership & Flow” Research
  • 13. Matching Skillset with the Challenge Cluster Conclusions in form of prediction and guidance to individuals and organizations how to match skillsets 13 with challenge clusters As result of the research data gathering process (using simulation’s gameplay and survey data) all respondents will have their relevant challenge list and preferred leadership skills list (without any personal identifiers of course). FLIGBY Challenge Cluster FLIGBY Leadership Skills Cumulative correlation analysis in order to predict which challenge cluster would result in maximum Flow opportunities for a Person with a given Skillset. Simultaneously, which skillsets need to be further enhanced in order to achieve Flow in a given challenge environment. Attachment 2 – Research Approach “Leadership & Flow” Research
  • 14. Research Extension Opportunities 14 The research outlined on the previous slides is illustrative of the kinds of projects for which FLIGBY provides an ideal dataset. FLIGBY’s continuously expanding data base is available to support other types of research projects, too, such as descriptive analyses of following combinations: • How FLIGBY’s predefined skillsets correlate with respondents’ characteristics (by age, time spent in managerial position, industry, organization’s size, current work location, country of origin); • How the Challenge Clusters, as defined by the Research, correlate with respondents’ characteristics (by age, time spent in managerial position, industry, organization’s size, current work location, country of origin) . . • To be proposed by individual academic partner “A”… • To be proposed by academic partner “B”… Attachment 2 – Research Approach “Leadership & Flow” Research
  • 15. Research’ Privacy Policy 15 “Leadership and Flow” Research uses aggregate data only. At the start of the FLIGBY online simulation, the player’s e-mail address is used as a login name. ALEAS Simulations, Inc. (operator of FLIGBY) provides only aggregate data for research purposes. The Research Database will not contain information from which to identify the participants (such as name, email or IP address). The collection, storage, disclosure and use of personal data by researchers will comply with all legislation relating to data protection and meets the highest ethical standards. Arrangements will put in place by associated researchers to carefully protect the confidentiality of participants and their data. Details that would allow individuals to be identified will not be published or made available by ALEAS to anybody, including those involved in the research. Attachment 2 – Research Approach “Leadership & Flow” Research