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Management Information System
       Understanding
        Compile by Zafar Ayub
Basic Concepts
                           Data - User inputs into a computer is Data, likes raw
                           material before data processing. Data maybe relates as
                           facts, figures, events, transactions, images, songs, and
(zafar_ayub@hotmail.com)




                           documents. Data is also refers to unprocessed information.
   Compile by Zafar Ayub




                           Information - When data is processed into meaningful
                           format, by specific program, it becomes information.
                           Information is also know as results.

                           Conclusion - When data feeding operator fill any type of
                           form, commonly page have empty fields with specific field
                           heading, and operator fill this form (mean data input), and
                           when press execute or save command all data going for
                           main software for processing, and store in central
                           database system, and output report is information.         2
Example - Student admission form, at time of submission
                           college collect required student data like name, age,
                           pervious history of education, certificates, picture and
                           signature. When admission department process in their
                           system with some specific program (student enrolment
                           software), after successful process, students get admission
(zafar_ayub@hotmail.com)
   Compile by Zafar Ayub




                           and issuing student ID card, student ID card is information
                           of student. NADRA ID card, passport, business agreement,
                           purchase invoice, compile presentation, electric bill, and
                           video film are all of information's.

                                                       Process
                               • Student                            • Enrolment and
                                 documents,         • Admission       Student ID
                                 signature, pics      process

                                                                       Information
                                           Data

                                                                                      3
Policy – A policy is typically described as a principle or rule
                           to guide decisions and achieve rational outcomes, within
                           organization.

                            Business Policies are the guidelines developed by an
                           organization to govern its actions.
(zafar_ayub@hotmail.com)
   Compile by Zafar Ayub




                            Business Policy defines the scope or spheres within
                           which decisions can be taken by the subordinates in an
                           organization.
                            They define the limits within which decisions must be
                           made.
                            Business policy also deals with acquisition of resources
                           with which organizational goals can be achieved.
                            Business policy is the study of the roles and
                           responsibilities of top level management
                                                                                         4
 Policy describe organization goals and long term run
                           acting plan.
                            Policies are generally adopted by the board of or senior
                           governance body within an organization.
                            All policies are documented with board of director
(zafar_ayub@hotmail.com)
   Compile by Zafar Ayub




                           approval, also know as law of company.
                            Conclusion - organization guidelines, scope of work,
                           working limits, resource management, responsibilities of
                           senior management, long term goal, define at board, and
                           documented.




                                                                                    5
Strategy – A strategy is a plan of action, designed to
                           achieve policy goals.

                            Business Strategy develop acting time line chart of an
                           organization.
                            A strategy is the practical methodology used to achieve
(zafar_ayub@hotmail.com)
   Compile by Zafar Ayub




                           a target as prescribed by a policy.
                            Strategy is concerned with those organizational
                           decisions which have not been faced before in same form.
                            Strategy is the high level approach to an issue that is
                           planned to produce change through implementation of a
                           policy.
                            Board of directors discus business strategies and
                           convey to senior management

                                                                                   6
 On the behalf of business strategy company outcomes
                           may possible.
                            Strategy also be documented but not law of company.
                           Conclusion - action plan, practical methodology, discus on
(zafar_ayub@hotmail.com)




                           possibilities, high level approach, pass on senior
   Compile by Zafar Ayub




                           management, outcomes depends, not a company law.




                                                                                    7
Procedure – A procedure is a set of executions guidelines,
                           in the manor of organization policies and strategies.

                            Step-by-step sequence of activities that must be
                           followed in the symmetric order to correctly perform a
                           task.
(zafar_ayub@hotmail.com)
   Compile by Zafar Ayub




                            A procedure is sometimes called a work instruction.
                            A Procedure tells users how to, and who will,
                           implement the policy.
                            Detail documents, which are part of organization
                           manual or law book.
                            A procedure is a way that you achieve consistent
                           results.
                            Procedures define by senior management, with board
                           of directors approval.
                                                                                    8
 With       government     /    standardized    institute
                           collaboration, these procedures also be packed in SOP
                           (Standard Operate Procedures).
                            For execution of SOP’s, senior management pass
                           through to management; monitor and take reporting with
(zafar_ayub@hotmail.com)
   Compile by Zafar Ayub




                           them.
                           Conclusion – step by step instructions, how and who will
                           done job, document and part of law book, make continues
                           result, define by senior management, SOP, pass through to
                           management.




                                                                                    9
Comparison    – this step may clear concepts and
                           confusions;


                              Policy what should be
(zafar_ayub@hotmail.com)




                              done?
   Compile by Zafar Ayub




                                 Strategy when and where
                                 should be done?

                                     Procedure how should be
                                     and who will be done?

                                                                         10
Example – Organization vision to deploy central data
                           storage for business activities;


                              Policy
(zafar_ayub@hotmail.com)




                                             board of director visualize that company
   Compile by Zafar Ayub




                              data must be store, in Head Office data center




                                    Strategy          board define scope that should be
                                    done before 2011-2012 audit, and IT department
                                    perform main roll




                                           Procedure               head of IT define process of
                                           data storage in HO and branch offices, and for execution
                                           forward to IT managers with dead lines


                                                                                                      11
People - All skill human manpower, which may qualified,
                           technical trained, obey the policy, follow the procedures,
                           and share information with system / organization, known
                           as People.
(zafar_ayub@hotmail.com)
   Compile by Zafar Ayub




                                                                                   12
We make deference between peoples in an organization
                           with respect to their job rolls and responsibilities; these
                           job roll also known as organization chart.
                                     Job               Job roll             Pictures
                             Board of      Define business policies,
(zafar_ayub@hotmail.com)




                             director      strategies and control it
   Compile by Zafar Ayub




                             Senior        Develop and monitor working
                             Management    procedures as per board

                             Management    Execute and reporting policies
                                           with respect to procedures

                             Staff         Support operation


                             Labor         Workforce


                                                                                       13
Hardware - All physical devices which are used for input
                           data, process on it, generate output, store data and make
                           communication links are Hardware.



                                     Input                 Process
(zafar_ayub@hotmail.com)
   Compile by Zafar Ayub




                                             Communication


                                     Store                 Output
                                                                                  14
Hardware support during business process, it may divide
                           into two categories like,



                               Computerized Hardware
(zafar_ayub@hotmail.com)
   Compile by Zafar Ayub




                               • Desktops, laptops, workstations,
                                 servers, printers, scanners, and
                                 storage
                               Specialize Hardware
                               • Biometrics, IP cameras, PABX,
                                 photocopier, and USB
                                                                                15
Software - All computer define instructions / programs,
                           which may operate hardware and process user input data
                           for output, known as Software.


                                   User       • Operator input data
(zafar_ayub@hotmail.com)
   Compile by Zafar Ayub




                                Application   • Oracle form is data entry form
                                 Software
                                  System      • Windows XP used as
                                 Software       operating system

                                               • Computer
                                Hardware

                                                                                 16
Software's perform key roll in business processing, all of
                           computer activate with system software (operating
                           system), and specialized programs are used for business
                           processing.
(zafar_ayub@hotmail.com)
   Compile by Zafar Ayub




                               System Software
                               • Windows XP, Red Hat Linux, Sun
                                 Solaris Unix, and Mac OS X
                               Application Software
                               • MS Office, WinZip, Norton antivirus,
                                 Oracle   10g    database,    yahoo
                                 messenger, EA games, and Photoshop
                                                                                   17
Network – An interconnected system of computers,
                           devices, communication channels / links, terminals, and
                           specialize software known as Network.

                            Today business industries used network as core IT tool
                           in their business processing.
(zafar_ayub@hotmail.com)
   Compile by Zafar Ayub




                            Network is support and maintain communication link
                           between computer to computer, department to data
                           center, branch to head office, and customer / end user to
                           organization.
                            With the network, efficient and real time reporting
                           possible.
                            Network replace branch back office with central head
                           office ERP.
                            Remote monitoring is possible by network technology.
                                                                                  18
 Network facilitate online and offline both business
                           transaction type activity.
                            Network place symmetric business facility for all clients
                           and company users.
                            Immediate
(zafar_ayub@hotmail.com)




                                                board dissension and policies
   Compile by Zafar Ayub




                           implementation.
                            Effective business control with-in and out of
                           organization.
                           Conclusion – core IT tool, communication link, real time
                           reporting, support central ERP, remote monitoring, online
                           business, symmetric business environment, immediate
                           policy action, and control of business.


                                                                                    19
Categories – network may separate into two categories
                           with respect to their geographical boundary and working
                           limitation;
                           With respect to geographical boundary;
(zafar_ayub@hotmail.com)




                             LAN (Local Area Network)
   Compile by Zafar Ayub




                              • Within building communication network is LAN

                             MAN (Metropolitan Area Network)
                              • Within city building to building and branch to
                                branch connectivity, knows as MAN
                             WAN (Wide Area Network)
                              • City to city and world wide network connectivity,
                                is WAN

                                                                                    20
With respect to working limitation;

                              Internet
                               • Open web base, email, storage, chat, and
                                 VoIP service for any user around the world.
(zafar_ayub@hotmail.com)
   Compile by Zafar Ayub




                              Intranet
                               • An Internet like network with-in organization;
                                 web base application, email, storage, real
                                 time reporting, and VoIP service for
                                 organization users world wide.

                              Externat
                               • A network provide selective network resource
                                 of company to their partner, customer,
                                 supplier, and open market.
                                                                                  21
What is Information Technology?
                            IT is technical knowledge of data and information,
                           which are associate with relative software's and deployed
                           on hardware based system, and environment is network.
(zafar_ayub@hotmail.com)




                            Information technology deals in data, information,
   Compile by Zafar Ayub




                           hardware, software, and network.

                                                               Data




                                              Network                      Information


                                                               IT

                                                    Software          Hardware




                                                                                         22
What is Information System?
                            An information system can be organize combination of
                           data and information, which may associate specialize
                           software running on hardware with network environment;
(zafar_ayub@hotmail.com)




                           and all of these activities should be perform with respect
   Compile by Zafar Ayub




                           to organization policies, strategies, and procedures.

                                        • Company rules                     Data

                              Policy

                                                           Network                      Information
                                        • Company
                             Strategy
                                          action plan                       IT
                                        • SOP
                            Procedure                            Software          Hardware



                                                                                                      23
What is Management Information System?
                            An MIS, complete information system model; with
                           respect to people with their level of authorization in an
                           organization, interaction with-in system.
(zafar_ayub@hotmail.com)
   Compile by Zafar Ayub




                                 IT                    IS                   MIS
                                      • Data,               • Policies,       • people
                                        information,          strategies,
                                        hardware,             procedures
                                        software,
                                        network




                                                                                         24

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MIS understanding

  • 1. Management Information System Understanding Compile by Zafar Ayub
  • 2. Basic Concepts Data - User inputs into a computer is Data, likes raw material before data processing. Data maybe relates as facts, figures, events, transactions, images, songs, and (zafar_ayub@hotmail.com) documents. Data is also refers to unprocessed information. Compile by Zafar Ayub Information - When data is processed into meaningful format, by specific program, it becomes information. Information is also know as results. Conclusion - When data feeding operator fill any type of form, commonly page have empty fields with specific field heading, and operator fill this form (mean data input), and when press execute or save command all data going for main software for processing, and store in central database system, and output report is information. 2
  • 3. Example - Student admission form, at time of submission college collect required student data like name, age, pervious history of education, certificates, picture and signature. When admission department process in their system with some specific program (student enrolment software), after successful process, students get admission (zafar_ayub@hotmail.com) Compile by Zafar Ayub and issuing student ID card, student ID card is information of student. NADRA ID card, passport, business agreement, purchase invoice, compile presentation, electric bill, and video film are all of information's. Process • Student • Enrolment and documents, • Admission Student ID signature, pics process Information Data 3
  • 4. Policy – A policy is typically described as a principle or rule to guide decisions and achieve rational outcomes, within organization.  Business Policies are the guidelines developed by an organization to govern its actions. (zafar_ayub@hotmail.com) Compile by Zafar Ayub  Business Policy defines the scope or spheres within which decisions can be taken by the subordinates in an organization.  They define the limits within which decisions must be made.  Business policy also deals with acquisition of resources with which organizational goals can be achieved.  Business policy is the study of the roles and responsibilities of top level management 4
  • 5.  Policy describe organization goals and long term run acting plan.  Policies are generally adopted by the board of or senior governance body within an organization.  All policies are documented with board of director (zafar_ayub@hotmail.com) Compile by Zafar Ayub approval, also know as law of company. Conclusion - organization guidelines, scope of work, working limits, resource management, responsibilities of senior management, long term goal, define at board, and documented. 5
  • 6. Strategy – A strategy is a plan of action, designed to achieve policy goals.  Business Strategy develop acting time line chart of an organization.  A strategy is the practical methodology used to achieve (zafar_ayub@hotmail.com) Compile by Zafar Ayub a target as prescribed by a policy.  Strategy is concerned with those organizational decisions which have not been faced before in same form.  Strategy is the high level approach to an issue that is planned to produce change through implementation of a policy.  Board of directors discus business strategies and convey to senior management 6
  • 7.  On the behalf of business strategy company outcomes may possible.  Strategy also be documented but not law of company. Conclusion - action plan, practical methodology, discus on (zafar_ayub@hotmail.com) possibilities, high level approach, pass on senior Compile by Zafar Ayub management, outcomes depends, not a company law. 7
  • 8. Procedure – A procedure is a set of executions guidelines, in the manor of organization policies and strategies.  Step-by-step sequence of activities that must be followed in the symmetric order to correctly perform a task. (zafar_ayub@hotmail.com) Compile by Zafar Ayub  A procedure is sometimes called a work instruction.  A Procedure tells users how to, and who will, implement the policy.  Detail documents, which are part of organization manual or law book.  A procedure is a way that you achieve consistent results.  Procedures define by senior management, with board of directors approval. 8
  • 9.  With government / standardized institute collaboration, these procedures also be packed in SOP (Standard Operate Procedures).  For execution of SOP’s, senior management pass through to management; monitor and take reporting with (zafar_ayub@hotmail.com) Compile by Zafar Ayub them. Conclusion – step by step instructions, how and who will done job, document and part of law book, make continues result, define by senior management, SOP, pass through to management. 9
  • 10. Comparison – this step may clear concepts and confusions; Policy what should be (zafar_ayub@hotmail.com) done? Compile by Zafar Ayub Strategy when and where should be done? Procedure how should be and who will be done? 10
  • 11. Example – Organization vision to deploy central data storage for business activities; Policy (zafar_ayub@hotmail.com) board of director visualize that company Compile by Zafar Ayub data must be store, in Head Office data center Strategy board define scope that should be done before 2011-2012 audit, and IT department perform main roll Procedure head of IT define process of data storage in HO and branch offices, and for execution forward to IT managers with dead lines 11
  • 12. People - All skill human manpower, which may qualified, technical trained, obey the policy, follow the procedures, and share information with system / organization, known as People. (zafar_ayub@hotmail.com) Compile by Zafar Ayub 12
  • 13. We make deference between peoples in an organization with respect to their job rolls and responsibilities; these job roll also known as organization chart. Job Job roll Pictures Board of Define business policies, (zafar_ayub@hotmail.com) director strategies and control it Compile by Zafar Ayub Senior Develop and monitor working Management procedures as per board Management Execute and reporting policies with respect to procedures Staff Support operation Labor Workforce 13
  • 14. Hardware - All physical devices which are used for input data, process on it, generate output, store data and make communication links are Hardware. Input Process (zafar_ayub@hotmail.com) Compile by Zafar Ayub Communication Store Output 14
  • 15. Hardware support during business process, it may divide into two categories like, Computerized Hardware (zafar_ayub@hotmail.com) Compile by Zafar Ayub • Desktops, laptops, workstations, servers, printers, scanners, and storage Specialize Hardware • Biometrics, IP cameras, PABX, photocopier, and USB 15
  • 16. Software - All computer define instructions / programs, which may operate hardware and process user input data for output, known as Software. User • Operator input data (zafar_ayub@hotmail.com) Compile by Zafar Ayub Application • Oracle form is data entry form Software System • Windows XP used as Software operating system • Computer Hardware 16
  • 17. Software's perform key roll in business processing, all of computer activate with system software (operating system), and specialized programs are used for business processing. (zafar_ayub@hotmail.com) Compile by Zafar Ayub System Software • Windows XP, Red Hat Linux, Sun Solaris Unix, and Mac OS X Application Software • MS Office, WinZip, Norton antivirus, Oracle 10g database, yahoo messenger, EA games, and Photoshop 17
  • 18. Network – An interconnected system of computers, devices, communication channels / links, terminals, and specialize software known as Network.  Today business industries used network as core IT tool in their business processing. (zafar_ayub@hotmail.com) Compile by Zafar Ayub  Network is support and maintain communication link between computer to computer, department to data center, branch to head office, and customer / end user to organization.  With the network, efficient and real time reporting possible.  Network replace branch back office with central head office ERP.  Remote monitoring is possible by network technology. 18
  • 19.  Network facilitate online and offline both business transaction type activity.  Network place symmetric business facility for all clients and company users.  Immediate (zafar_ayub@hotmail.com) board dissension and policies Compile by Zafar Ayub implementation.  Effective business control with-in and out of organization. Conclusion – core IT tool, communication link, real time reporting, support central ERP, remote monitoring, online business, symmetric business environment, immediate policy action, and control of business. 19
  • 20. Categories – network may separate into two categories with respect to their geographical boundary and working limitation; With respect to geographical boundary; (zafar_ayub@hotmail.com) LAN (Local Area Network) Compile by Zafar Ayub • Within building communication network is LAN MAN (Metropolitan Area Network) • Within city building to building and branch to branch connectivity, knows as MAN WAN (Wide Area Network) • City to city and world wide network connectivity, is WAN 20
  • 21. With respect to working limitation; Internet • Open web base, email, storage, chat, and VoIP service for any user around the world. (zafar_ayub@hotmail.com) Compile by Zafar Ayub Intranet • An Internet like network with-in organization; web base application, email, storage, real time reporting, and VoIP service for organization users world wide. Externat • A network provide selective network resource of company to their partner, customer, supplier, and open market. 21
  • 22. What is Information Technology?  IT is technical knowledge of data and information, which are associate with relative software's and deployed on hardware based system, and environment is network. (zafar_ayub@hotmail.com)  Information technology deals in data, information, Compile by Zafar Ayub hardware, software, and network. Data Network Information IT Software Hardware 22
  • 23. What is Information System?  An information system can be organize combination of data and information, which may associate specialize software running on hardware with network environment; (zafar_ayub@hotmail.com) and all of these activities should be perform with respect Compile by Zafar Ayub to organization policies, strategies, and procedures. • Company rules Data Policy Network Information • Company Strategy action plan IT • SOP Procedure Software Hardware 23
  • 24. What is Management Information System?  An MIS, complete information system model; with respect to people with their level of authorization in an organization, interaction with-in system. (zafar_ayub@hotmail.com) Compile by Zafar Ayub IT IS MIS • Data, • Policies, • people information, strategies, hardware, procedures software, network 24