“La Gouvernance SharePoint/Office365, retour d’expérience et best practices” - La gouvernance SharePoint, de quoi s’agit-il ? Pourquoi une Gouvernance SharePoint ? - Clés du succès : utilisation d’un Framework de Gouvernance - Quels sont les éléments a manager/contrôler dans une gouvernance SharePoint ? - Rôles et responsabilités dans l’organisation de la Gouvernance - Best practices et retours d’expérience de projets clients

1. Michael Weiss innobit AG
La Gouvernance SharePoint/Office365, retour
d’expérience et best practices

2. Agenda
• La gouvernance SharePoint, de quoi s’agit-il ? Pourquoi une
Gouvernance SharePoint ?
• Clés du succès : utilisation d’un Framework de Gouvernance
• Quels sont les éléments a manager/contrôler dans une
gouvernance SharePoint ?
• Rôles et responsabilités dans l’organisation de la Gouvernance
• Best practices et retours d’expérience de projets clients

3. Présentation Michael Weiss
10+ Experience
Major Version 5X
100+
SharePoint
Projects

4. Présentation innobit ag

5. SharePoint & Gouvernance ?
Cost ?
Risk ?
User Adoption?
ROI ?
Business drivers?
60% failed SP Project ?

7. Governance Level for Business Applications
• Controlled Content Management &
Publishing
• Authenticated user read
• Controlled Branding
• IT Managed
Intranet
• Delegated User
Management
• Document based
collaboration
• Minimum Branding
Team Sites
• User Self Service
• User Full Control
• No IT
Management
MySites (OneDrive for
Business)
Business Importance
Collaboration Purpose

8. The SharePoint Governance Framework
All Managed Systems are
connected to at least one
Business Driver, with an
impact weighting, that
tells how important for
this driver, the Individual
system is.
BUSINESS DRIVERS (DERIVED FROM IT STRATEGY)
BUSINESS APPLICATIONS
Business App Business App
Business App Business App
Business App Business App
Internal © 2012 Aker Solutions Preferred partner
SharePoint Governance Framework 4.0 /
http://sharepointpeople.wordpress.com
Making knowledge
available
Connecting securely to
friends and partners
Everyone on the same
platform with the same
services
Making information more
valuable
Cost competitiveness &
growth ambitions
Platform
Service
Platform
Service
Platform
Service
Standard
Solution
Standard
Solution
Managed
Process
Platform
Service
Platform
Service
Platform
Service
Standard
Solution
Standard
Solution
Managed
Process
Policies
Managed Systems are
governed objects in the
Service & Solution
Catalogue.
Business Applications are
instances of standard and
custom solution in
production, running on
the SharePoint platform.
MANAGED SYSTEMS (Service and Solution Catalogue)
Control
Control
Control
CONTROLS
Controls are defined to check if
we are compliant with policies.
Each control will have an owner
and a risk impact level, related to
a managed system.
POLICIES
Policies describe the guidelines
(Mandatory and Suggested) for a
specific area.
For each guideline/rule it is
defined if the guideline is
controlled or not.
CONTENT & COMPLIANCY TASKS
IT OPERATIONAL TASKS
Control
OPERATIONAL TASKS
Tasks are used for doing the oprational work that is defined by Policies and
controlled by Controls. Tasks are done by IT Operations (same as any other
operational task) or by the business unit/owner of the individual business
application. The linking between controls (governance practise) and tasks
(operations) provides line of sight from governance to management..
POLICIES CONTROL
OPERATION

9. The Governance Organisation
Ser vice Manager (SP SM Business Application)
• Typically a business unit member
• Owns Business Application requirements
• Builds policies and controls for the relevant business application
• Sends requirements through Change Management / SharePoint SDM
Ser vice Manager Ser vice Manager
Business Application Business Application
SharePoint Ser vice Owner (SP SO)
• Governance Practice Lead
• Service/Solution Catalogue Owner
• Communicates with IT & Business
• Drives Change Management
• Management level commitment
& communication
• Owns SharePoint Strategy
• Owns Business Drivers
• Escalation end-point
Business Application
SharePoint System Manager
• Build policies & controls
• Platform Service maintenance responsible
• Reports to SharePoint SP SO
SP SM
SP SM SP SM
Internal © 2012 Aker Solutions Preferred partner
SharePoint Governance Framework 4.0 /
http://sharepointpeople.wordpress.com