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TWITTER
helpful or hassle?


    Abby Bedford, MSI
Why do a
study about
  Twitter?
“
The library world has
been far too gullible,
far too willing to regard                                                                      “
any technical advance
as a service advance[.]

    Lauer, J. D., & McKinzie, S. (2002/2003). Bad moon rising: A candid examination of digital reference and what
                                                  it means to the profession. Reference Librarian, 38(79/80), 45-56.
Assessment
Literature
Ownership
Question
Are academic libraries
  in the United States
   reaching who they
think they are reaching
       via Twitter?
Study Design
• Get IRB approval
• Get IRB approval
 -   This EXEMPT research protocol has been approved by the
     Human Research Review Committee at Grand Valley State
     University. File No. 11-156-H.
• Get IRB approval
 -   This EXEMPT research protocol has been approved by the
     Human Research Review Committee at Grand Valley State
     University. File No. 11-156-H.


• Identify U.S. academic libraries with
  Twitter accounts
• Get IRB approval
 -   This EXEMPT research protocol has been approved by the
     Human Research Review Committee at Grand Valley State
     University. File No. 11-156-H.


• Identify U.S. academic libraries with
  Twitter accounts

• Send these libraries a survey
• Get IRB approval
 -   This EXEMPT research protocol has been approved by the
     Human Research Review Committee at Grand Valley State
     University. File No. 11-156-H.


• Identify U.S. academic libraries with
  Twitter accounts

• Send these libraries a survey
• Code followers of the libraries that
  answer the survey
• Get IRB approval
 -   This EXEMPT research protocol has been approved by the
     Human Research Review Committee at Grand Valley State
     University. File No. 11-156-H.


• Identify U.S. academic libraries with
  Twitter accounts

• Send these libraries a survey
• Code followers of the libraries that
  answer the survey

• Analyze data
Methodology
Identification
@researchinglib
485
Survey
via email




via Twitter
113
Sample
•   targeting students
    specifically, university at
    large, or both

•   currently active Twitter
    account
111
•ANOVA   (analysis of variance)

• 2 degrees of freedom
Cohen, J. (1992). A power primer. Psychological Bulletin, 112, 155-159.
64
Data
1 - alumni/major/undergrad
2 - professor
4 - librarian/library/archivist
7 - [blank]
site:
http://matthew.reidsrow.com/
       projects/tweeps/

             code:
https://github.com/mreidsma/
         tweepgrabber
1. Students/Alumni
2. Faculty/Staff
3. University Entity
4. Library/Librarian/Library Assn./Library
   Vendor
5. Local Business
6. Unaffiliated
7. Unknown
1. Students/Alumni
2. Faculty/Staff
3. University Entity          Affiliated
4. Library/Librarian/Library Assn./Library
   Vendor
5. Local Business
6. Unaffiliated
7. Unknown
1. Students/Alumni
2. Faculty/Staff
3. University Entity          Affiliated
4. Library/Librarian/Library Assn./Library
   Vendor
5. Local Business
6. Unaffiliated           Unaffiliated
7. Unknown
1. Students/Alumni
2. Faculty/Staff
3. University Entity          Affiliated
4. Library/Librarian/Library Assn./Library
   Vendor
5. Local Business
6. Unaffiliated           Unaffiliated
7. Unknown                   Unknown
Preliminary
Results
average % based on initial coding of 20 libraries
average % based on initial coding of 20 libraries
What’s next?
More coding!
Statistical
Analysis
Descriptive
Analysis
Demographics
Conclusions &
Recommendations
Write it up.
Breathe
QUESTIONS?
QUESTIONS?
 Abby Bedford
 bedforda@gvsu.edu
 @abby_elizabeth

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