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Cognitive Science informing the Design of Attention Aware Social Systems Claudia Roda  American University  of Paris Thierry Nabeth  INSEAD Workshop: “Management and Governance of Online Communities” 27 May 2010, Paris Organized by the Orange’s Chair "Innovation and regulation in digital services“  of Ecole Polytechnique, and Télécom ParisTech
What are we up to ,[object Object],[object Object],[object Object]
What are we up to ,[object Object],[object Object],[object Object],Design less intrusive, more adaptive, systems Provide users with tools for managing cognitive resources allocation
What attention do we study? “ For most people, attention is often the main currency - we publish to get the attention of others, we cite the efforts of others so that they get attention […]” B. Huberman 2008 “ [inattentional blindness] denotes the failure to see highly visible objects we may be looking at directly when our attention is elsewhere.” Arien Mack 2003
What attention do we study? “ For most people, attention is often the main currency - we publish to get the attention of others, we cite the efforts of others so that they get attention […]” B. Huberman 2008 “ [inattentional blindness], denotes the failure to see highly visible objects we may be looking at directly when our attention is elsewhere.” Mack 2003 Long term Short term
What attention do we study? “ For most people, attention is often the main currency - we publish to get the attention of others, we cite the efforts of others so that they get attention […]” B. Huberman 2008 “ [inattentional blindness], denotes the failure to see highly visible objects we may be looking at directly when our attention is elsewhere.” Mack 2003 Long term Short term Social Individual
What attention do we study? “ For most people, attention is often the main currency - we publish to get the attention of others, we cite the efforts of others so that they get attention […]” B. Huberman 2008 “ [inattentional blindness], denotes the failure to see highly visible objects we may be looking at directly when our attention is elsewhere.” Mack 2003 Long term Short term Social Individual Effect Cause
Why  do we study attention? ,[object Object],[object Object],[object Object],[object Object]
Why  do we study attention? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why  do we study attention? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why  do we study attention? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why  do we study attention? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why  do we study attention? ,[object Object],[object Object],[object Object],[object Object],[object Object],Attentional Breakdowns
Attentional Breakdowns: Causes ,[object Object],[object Object],[object Object],[object Object]
AB: Prospective Memory Failures ,[object Object],[object Object],[object Object],[object Object]
AB: Prospective Memory Failures
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AB: Task Resumption Failures O'Conaill & Frohlich 1995 (interruptions in workplace)
[object Object],[object Object],[object Object],[object Object],[object Object],AB: Task Resumption Failures
AB: Task Resumption Failures
AB: Disruption of Primary Task ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
AB: Disruption of Primary Task Attentive television (Shell, Selker, & Vertegaal, 2003) Example eyebox2 by Xuuk, Inc. http://www.xuuk.com
AB: Missing important events and information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
AB: Missing important events and information Tag-cloud: perception  + user attention + social Example Recommendation: user attention + social
More Attentional Breakdowns ,[object Object],[object Object],[object Object],[object Object],[object Object],MS-SenseCam
Other cognitive processes ,[object Object],[object Object],[object Object],[object Object],[object Object]
Long term attention & learning ,[object Object],[object Object],[object Object],[object Object],[object Object]
Human social attention ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Attention Economy: Who cares? The new web(s) perspective
Managing attention:  Promises of a revolution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The disillusion (what happened to attention economy?) And what we got !!! Expectations ... Adoption Time Still … «breathing» Adoption Time Attention has become «The new currency» Time Attention has become «The new currency»
Managing attention:  W ho cares? ,[object Object],[object Object],[object Object],[object Object]
Should we care? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
New setting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
It’s the Interaction Stupid! ,[object Object],[object Object],[object Object],[object Object]
Designing Social Attention Aware Systems Informed by social & cognitive theories
AtGentive / AtGentnet ,[object Object],[object Object],[object Object],[object Object]
Some general cognitive processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Supporting Social Attention ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Perception support ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reasoning support ,[object Object],[object Object],[object Object],[object Object],[object Object]
Operation support ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Metacognition support ,[object Object],[object Object],[object Object],[object Object],[object Object]
Examples
Examples (2)
New directions of research for Attention Aware Social Systems Informed by social & cognitive theories
(New/relevant) directions of research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Personalization in the social web ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Territory & identity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Computational social science ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Multi-device hybrid interaction ,[object Object],[object Object],[object Object]
Research ??? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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2010 cognitive science informing the design of attention aware social systems

  • 1. Cognitive Science informing the Design of Attention Aware Social Systems Claudia Roda American University of Paris Thierry Nabeth INSEAD Workshop: “Management and Governance of Online Communities” 27 May 2010, Paris Organized by the Orange’s Chair "Innovation and regulation in digital services“ of Ecole Polytechnique, and Télécom ParisTech
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  • 4. What attention do we study? “ For most people, attention is often the main currency - we publish to get the attention of others, we cite the efforts of others so that they get attention […]” B. Huberman 2008 “ [inattentional blindness] denotes the failure to see highly visible objects we may be looking at directly when our attention is elsewhere.” Arien Mack 2003
  • 5. What attention do we study? “ For most people, attention is often the main currency - we publish to get the attention of others, we cite the efforts of others so that they get attention […]” B. Huberman 2008 “ [inattentional blindness], denotes the failure to see highly visible objects we may be looking at directly when our attention is elsewhere.” Mack 2003 Long term Short term
  • 6. What attention do we study? “ For most people, attention is often the main currency - we publish to get the attention of others, we cite the efforts of others so that they get attention […]” B. Huberman 2008 “ [inattentional blindness], denotes the failure to see highly visible objects we may be looking at directly when our attention is elsewhere.” Mack 2003 Long term Short term Social Individual
  • 7. What attention do we study? “ For most people, attention is often the main currency - we publish to get the attention of others, we cite the efforts of others so that they get attention […]” B. Huberman 2008 “ [inattentional blindness], denotes the failure to see highly visible objects we may be looking at directly when our attention is elsewhere.” Mack 2003 Long term Short term Social Individual Effect Cause
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  • 21. AB: Disruption of Primary Task Attentive television (Shell, Selker, & Vertegaal, 2003) Example eyebox2 by Xuuk, Inc. http://www.xuuk.com
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  • 23. AB: Missing important events and information Tag-cloud: perception + user attention + social Example Recommendation: user attention + social
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  • 28. Attention Economy: Who cares? The new web(s) perspective
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  • 30. The disillusion (what happened to attention economy?) And what we got !!! Expectations ... Adoption Time Still … «breathing» Adoption Time Attention has become «The new currency» Time Attention has become «The new currency»
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  • 35. Designing Social Attention Aware Systems Informed by social & cognitive theories
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  • 45. New directions of research for Attention Aware Social Systems Informed by social & cognitive theories
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Notes de l'éditeur

  1. Interestingly, the factors that may prevent change detection are not only related to the current attentional focus (a subject concentrating on a target may miss a change occurring in the environment), or sensory input (e.g., the change is hidden by an occluding object, the flicker of a display, or an eye movement), but could also be cultural. Nisbett and Masuda for example, report that East Asian subjects are more likely to detect changes in the relationships between objects of a scene, whereas Westerners are more likely to detect changes to objects’ attributes
  2. Interestingly, the factors that may prevent change detection are not only related to the current attentional focus (a subject concentrating on a target may miss a change occurring in the environment), or sensory input (e.g., the change is hidden by an occluding object, the flicker of a display, or an eye movement), but could also be cultural. Nisbett and Masuda for example, report that East Asian subjects are more likely to detect changes in the relationships between objects of a scene, whereas Westerners are more likely to detect changes to objects’ attributes