Boris JANWOUO, PMP

Cameroon Cameroon

Customer Experience Program Manager

Telecom / Mobile

Value creation through business transformation in the areas of digitalization, customer experience is what drive my everyday actions From IT & Telecommunications Engineering to Project/Program management and Business analysis, I have gained a solid experience in : - Planning and implementing a customer experience transformation strategy through multiple channels - Managing marketing project porfolio to optimize route to market and customer satisfaction by improving cross-functional project execution in the company. My life as a project manager consisted of delivering a broad list of major projects including some Orange Money releases, USSD and Prepaid Billing, TopUp platforms, along wit...