SlideShare une entreprise Scribd logo
1  sur  23
Bring your own people 
centric business 
processes 
Tom Baeyens 
CEO, Effektif
Us 
• Tom Baeyens 
– Open source BPM engines 
– By developers, for 
developers 
– Founder and CEO Effektif 
• Effektif 
– Mission: Make BPM easier 
– Separate experience for 
business and developers 
– Cloud 
• Signavio 
– Fast growing BPM provider 
• BMW, Cisco, EMC, 
Goldman Sachs, SAP, … 
+ >500 
– Best cloud based process 
modeling solution
What is BPM? 
• BPM makes it 
easier and faster to 
automate repetitive work 
• Coordinate tasks 
• Integrate with enterprise systems
How does it work 
Process 
A process is a template 
for repetitive work 
Example: Hire
How does it work 
Process 
start cases 
Case 
tasks stream 
A process is a template 
for repetitive work 
Example: Hire 
Example: Hire Jack 
Example: Hire Joe 
Example: Hire Mary
How does it work 
Process 
start cases 
Case 
tasks stream 
A process is a template 
for repetitive work 
Example: Hire 
publish 
new 
versions 
Example: Hire Jack 
Example: Hire Joe 
Example: Hire Mary
Why BPM? 
Transparancy of expectations 
• Coordinate tasks 
– Who should do what 
– Get rid of miscommunications during handovers 
• Right level of control 
– Enforce compliance where needed 
– Leave freedom where it can (*) 
(*) Rare feature in BPM systems
Why BPM? 
Transparancy of what happened 
• Audit trail 
• Who did what and why 
• Central place for this information 
• Why did this go wrong? 
• Imagine the alternative 
• Learn and improve
Why BPM? 
• Coordinate high volumes of tasks 
– 5000 claims per day 
– 300 people to handle them 
• Monitor progress on a higher level 
• Chase distracted employees with reminders 
• Consistency 
– Eg always deal with complaints in the same way 
• Quality and SLAs 
• Cheaper then custom coding 
• …
What's changed? 
• Cloud entered enterprise 
– Cloud services / SaaS 
– Bring Your Own Device 
– Mobile 
• Existing infrastructure doesn't go away 
• Enterprise IT environments grow more complex 
• Hybrid 
• Effektif is built for this environment
What's changed? 
• Cloud services focus on user experience 
• User experience 
1. Consumer apps 
2. Enterprise software 
3. BPM 
• IFTTT
What's changed? 
• Email overload 
is common 
• Cases create 
transparancy 
and reduces 
email overload
What's changed? 
• Cases are a new trend 
– Enterprise social networks 
(Yammer, Jive, Huddle, …) 
– Asana 
– Task collaboration apps 
• Rich conversation 
• Context 
• Get people on the same page
Pain of BPM 
• The diagrams are nice 
• Very old promise 
• Hello world runs OK 
• Let's do this! 
• D'OH… it becomes an IT project
IT Involvement 
• Involving IT requires a lot of management 
overhead 
• Longer cycles 
• Certain level of risk on the outcome 
• Justified for bigger projects 
• Effektif's focus is to empower managers 
to skip IT involvement
What's next for BPM? 
Business/I 
T 
alignment 
• Big 
projects 
• Long 
cycles 
• Fast 
• Cheap 
Empowering 
business users 
• Easy 
• Control
Automate your 
own workflows 
with Effektif
It's never 
been easier
It's never been easier 
• To coordinate tasks and handovers 
• To link workflows to enterprise systems 
– On premise 
– In the cloud
Demo
Confirmations 
22
See for yourself 
Register an account today 
www.effektif.com

Contenu connexe

Tendances

Improving the User Experience to Increase Business Value
Improving the User Experience to Increase Business ValueImproving the User Experience to Increase Business Value
Improving the User Experience to Increase Business Value
Erich Kissel
 
Sales Compensation Made Easier
Sales Compensation Made EasierSales Compensation Made Easier
Sales Compensation Made Easier
lgriffy
 
Event Driven Architecture (EDA) Reference Architecture | Anbu Krishnaswamy
Event Driven Architecture (EDA) Reference Architecture | Anbu KrishnaswamyEvent Driven Architecture (EDA) Reference Architecture | Anbu Krishnaswamy
Event Driven Architecture (EDA) Reference Architecture | Anbu Krishnaswamy
Bob Rhubart
 
Slideshare Slides
Slideshare SlidesSlideshare Slides
Slideshare Slides
ehoribe
 
Endava Career Days Jan 2012 - Business Process Management
Endava Career Days Jan 2012 - Business Process ManagementEndava Career Days Jan 2012 - Business Process Management
Endava Career Days Jan 2012 - Business Process Management
Endava
 

Tendances (20)

Power Up Jira Service Desk with Apps
Power Up Jira Service Desk with AppsPower Up Jira Service Desk with Apps
Power Up Jira Service Desk with Apps
 
Improving the User Experience to Increase Business Value
Improving the User Experience to Increase Business ValueImproving the User Experience to Increase Business Value
Improving the User Experience to Increase Business Value
 
Sales Compensation Made Easier
Sales Compensation Made EasierSales Compensation Made Easier
Sales Compensation Made Easier
 
Blueworks Live: The preferred tool of process consultants
Blueworks Live: The preferred tool of process consultantsBlueworks Live: The preferred tool of process consultants
Blueworks Live: The preferred tool of process consultants
 
Asq 111209 John M Cachat People And Process Driven Software For Quality Manag...
Asq 111209 John M Cachat People And Process Driven Software For Quality Manag...Asq 111209 John M Cachat People And Process Driven Software For Quality Manag...
Asq 111209 John M Cachat People And Process Driven Software For Quality Manag...
 
Camunda Day Amsterdam 2019: Workflow Automation in Microservices Architecture...
Camunda Day Amsterdam 2019: Workflow Automation in Microservices Architecture...Camunda Day Amsterdam 2019: Workflow Automation in Microservices Architecture...
Camunda Day Amsterdam 2019: Workflow Automation in Microservices Architecture...
 
From Agile Development to Agile Operations (QCon SF 2009)
From Agile Development to Agile Operations (QCon SF 2009)From Agile Development to Agile Operations (QCon SF 2009)
From Agile Development to Agile Operations (QCon SF 2009)
 
Information Technology in the Cloud
Information Technology in the CloudInformation Technology in the Cloud
Information Technology in the Cloud
 
Secrets of a Scrum Master! Agile Practices for the Service Desk
Secrets of a Scrum Master! Agile Practices for the Service DeskSecrets of a Scrum Master! Agile Practices for the Service Desk
Secrets of a Scrum Master! Agile Practices for the Service Desk
 
Zeebe - a Microservice Orchestration Engine
Zeebe - a Microservice Orchestration Engine Zeebe - a Microservice Orchestration Engine
Zeebe - a Microservice Orchestration Engine
 
Best Practices in Process Automation - Chapter 1
Best Practices in Process Automation - Chapter 1Best Practices in Process Automation - Chapter 1
Best Practices in Process Automation - Chapter 1
 
What is KiSSFLOW?
What is KiSSFLOW?What is KiSSFLOW?
What is KiSSFLOW?
 
Event Driven Architecture (EDA) Reference Architecture | Anbu Krishnaswamy
Event Driven Architecture (EDA) Reference Architecture | Anbu KrishnaswamyEvent Driven Architecture (EDA) Reference Architecture | Anbu Krishnaswamy
Event Driven Architecture (EDA) Reference Architecture | Anbu Krishnaswamy
 
Slideshare Slides
Slideshare SlidesSlideshare Slides
Slideshare Slides
 
Leveraging PeopleSoft Cloud Features in Your Environments
Leveraging PeopleSoft Cloud Features in Your Environments Leveraging PeopleSoft Cloud Features in Your Environments
Leveraging PeopleSoft Cloud Features in Your Environments
 
Product Keynote: Server and Data Center
Product Keynote: Server and Data CenterProduct Keynote: Server and Data Center
Product Keynote: Server and Data Center
 
Managing CATIA V5 in PDM... Simply for COE Ask The Expert
Managing CATIA V5 in PDM... Simply for COE Ask The ExpertManaging CATIA V5 in PDM... Simply for COE Ask The Expert
Managing CATIA V5 in PDM... Simply for COE Ask The Expert
 
Ops Stream Agile 20100525
Ops Stream Agile 20100525Ops Stream Agile 20100525
Ops Stream Agile 20100525
 
Jira & Ansible: Streamlining Jira Server Administration for the Enterprise
Jira & Ansible: Streamlining Jira Server Administration for the EnterpriseJira & Ansible: Streamlining Jira Server Administration for the Enterprise
Jira & Ansible: Streamlining Jira Server Administration for the Enterprise
 
Endava Career Days Jan 2012 - Business Process Management
Endava Career Days Jan 2012 - Business Process ManagementEndava Career Days Jan 2012 - Business Process Management
Endava Career Days Jan 2012 - Business Process Management
 

En vedette

En vedette (20)

jBPM 4 BeJUG Event March 20 2009
jBPM 4 BeJUG Event March 20 2009jBPM 4 BeJUG Event March 20 2009
jBPM 4 BeJUG Event March 20 2009
 
James Christie CAST 2014 Standards – promoting quality or restricting competi...
James Christie CAST 2014 Standards – promoting quality or restricting competi...James Christie CAST 2014 Standards – promoting quality or restricting competi...
James Christie CAST 2014 Standards – promoting quality or restricting competi...
 
Performance opérationnelle via demarche BPM
Performance opérationnelle via demarche BPMPerformance opérationnelle via demarche BPM
Performance opérationnelle via demarche BPM
 
Continuous delivery, a plugin for Kanban LKFR14
Continuous delivery, a plugin for Kanban LKFR14Continuous delivery, a plugin for Kanban LKFR14
Continuous delivery, a plugin for Kanban LKFR14
 
Open Food Facts - Product Tank Paris - 25/09/2014
Open Food Facts - Product Tank Paris - 25/09/2014Open Food Facts - Product Tank Paris - 25/09/2014
Open Food Facts - Product Tank Paris - 25/09/2014
 
Does Your Code Speak Business
Does Your Code Speak BusinessDoes Your Code Speak Business
Does Your Code Speak Business
 
My agile bag agile tour beirut 2014
My agile bag agile tour beirut 2014My agile bag agile tour beirut 2014
My agile bag agile tour beirut 2014
 
Web And App Servers
Web And App ServersWeb And App Servers
Web And App Servers
 
Fkug meetup-initiation kanban
Fkug meetup-initiation kanbanFkug meetup-initiation kanban
Fkug meetup-initiation kanban
 
Digital Transformation: Future Implimentation
Digital Transformation: Future ImplimentationDigital Transformation: Future Implimentation
Digital Transformation: Future Implimentation
 
Fkug meetup-pdca & kaizen
Fkug meetup-pdca & kaizenFkug meetup-pdca & kaizen
Fkug meetup-pdca & kaizen
 
Fkug meetup-kpi
Fkug meetup-kpiFkug meetup-kpi
Fkug meetup-kpi
 
Fkug meetup-a3 problem solving
Fkug meetup-a3 problem solvingFkug meetup-a3 problem solving
Fkug meetup-a3 problem solving
 
Snam Shareholder April 2015
Snam Shareholder April 2015Snam Shareholder April 2015
Snam Shareholder April 2015
 
CMD-Leads
CMD-LeadsCMD-Leads
CMD-Leads
 
Men s health_south_africa_july_2013
Men s health_south_africa_july_2013Men s health_south_africa_july_2013
Men s health_south_africa_july_2013
 
Creating an affordable low carbon energy system for the UK - Mike Colechin, E...
Creating an affordable low carbon energy system for the UK - Mike Colechin, E...Creating an affordable low carbon energy system for the UK - Mike Colechin, E...
Creating an affordable low carbon energy system for the UK - Mike Colechin, E...
 
Registro marcas e patentes
Registro marcas e patentesRegistro marcas e patentes
Registro marcas e patentes
 
Toppan vMRC Slide Share
Toppan vMRC Slide ShareToppan vMRC Slide Share
Toppan vMRC Slide Share
 
Escuela de ingeniería de mantenimiento
Escuela de ingeniería de mantenimientoEscuela de ingeniería de mantenimiento
Escuela de ingeniería de mantenimiento
 

Similaire à Bring Your Own People Centric Business Processes

How Nationwide Insurance use IBM Decision Manager and BPM
How Nationwide Insurance use IBM Decision Manager and BPM How Nationwide Insurance use IBM Decision Manager and BPM
How Nationwide Insurance use IBM Decision Manager and BPM
sflynn073
 

Similaire à Bring Your Own People Centric Business Processes (20)

estrat AWS Cloud Breakfast
estrat AWS Cloud Breakfastestrat AWS Cloud Breakfast
estrat AWS Cloud Breakfast
 
Rapid ROI, Rapid Adoption: ECM Renovation for Government
Rapid ROI, Rapid Adoption: ECM Renovation for GovernmentRapid ROI, Rapid Adoption: ECM Renovation for Government
Rapid ROI, Rapid Adoption: ECM Renovation for Government
 
Creating an Operating Model to enable a high frequency organization
Creating an Operating Model to enable a high frequency organizationCreating an Operating Model to enable a high frequency organization
Creating an Operating Model to enable a high frequency organization
 
Exploring the Cloud
Exploring the CloudExploring the Cloud
Exploring the Cloud
 
Modernize and Simplify IT Operations Management for DevOps Success
Modernize and Simplify IT Operations Management for DevOps SuccessModernize and Simplify IT Operations Management for DevOps Success
Modernize and Simplify IT Operations Management for DevOps Success
 
Dynamic Datacenter - How to create a Dynamic Enviroment
Dynamic Datacenter - How to create a Dynamic EnviromentDynamic Datacenter - How to create a Dynamic Enviroment
Dynamic Datacenter - How to create a Dynamic Enviroment
 
Ephesoft & Linux Webinar: Smart Capture™ is Now Even Smarter!
Ephesoft & Linux Webinar: Smart Capture™ is Now Even Smarter!Ephesoft & Linux Webinar: Smart Capture™ is Now Even Smarter!
Ephesoft & Linux Webinar: Smart Capture™ is Now Even Smarter!
 
Phil Green - We're migrating to the cloud - Who needs service management
Phil Green - We're migrating to the cloud - Who needs service managementPhil Green - We're migrating to the cloud - Who needs service management
Phil Green - We're migrating to the cloud - Who needs service management
 
Moving your social collaboration infrastructure to the Cloud. Stairway to Hea...
Moving your social collaboration infrastructure to the Cloud. Stairway to Hea...Moving your social collaboration infrastructure to the Cloud. Stairway to Hea...
Moving your social collaboration infrastructure to the Cloud. Stairway to Hea...
 
Alfresco Day Brussels 2016 - Alfresco Activiti: Make your Business Processes ...
Alfresco Day Brussels 2016 - Alfresco Activiti: Make your Business Processes ...Alfresco Day Brussels 2016 - Alfresco Activiti: Make your Business Processes ...
Alfresco Day Brussels 2016 - Alfresco Activiti: Make your Business Processes ...
 
Alfresco Day Barcelona 2016 - Activiti BPM
Alfresco Day Barcelona 2016 - Activiti BPMAlfresco Day Barcelona 2016 - Activiti BPM
Alfresco Day Barcelona 2016 - Activiti BPM
 
Business Analytics as a Service
Business Analytics as a ServiceBusiness Analytics as a Service
Business Analytics as a Service
 
File Transfer of the Future
File Transfer of the FutureFile Transfer of the Future
File Transfer of the Future
 
How Nationwide Insurance use IBM Decision Manager and BPM
How Nationwide Insurance use IBM Decision Manager and BPM How Nationwide Insurance use IBM Decision Manager and BPM
How Nationwide Insurance use IBM Decision Manager and BPM
 
Cloud Computing 4 Accounting Firms
Cloud Computing 4 Accounting FirmsCloud Computing 4 Accounting Firms
Cloud Computing 4 Accounting Firms
 
Soa Lessons learned
Soa Lessons learnedSoa Lessons learned
Soa Lessons learned
 
Improve IT operations management with ServiceNow and Ironstream
Improve IT operations management with ServiceNow and IronstreamImprove IT operations management with ServiceNow and Ironstream
Improve IT operations management with ServiceNow and Ironstream
 
AU 2014: Autodesk PLM 360 Success Story with Inphi (PPT)
AU 2014: Autodesk PLM 360 Success Story with Inphi (PPT)AU 2014: Autodesk PLM 360 Success Story with Inphi (PPT)
AU 2014: Autodesk PLM 360 Success Story with Inphi (PPT)
 
DevOps & BPM: Continuous Integration Power Tools
DevOps & BPM: Continuous Integration Power ToolsDevOps & BPM: Continuous Integration Power Tools
DevOps & BPM: Continuous Integration Power Tools
 
ECM Renovation Roadshow - Easy ECM
ECM Renovation Roadshow - Easy ECMECM Renovation Roadshow - Easy ECM
ECM Renovation Roadshow - Easy ECM
 

Plus de Tom Baeyens (10)

Effektif Launch Demo (German)
Effektif Launch Demo (German)Effektif Launch Demo (German)
Effektif Launch Demo (German)
 
Effektif Launch Demo
Effektif Launch DemoEffektif Launch Demo
Effektif Launch Demo
 
The Decade of Open APIs
The Decade of Open APIsThe Decade of Open APIs
The Decade of Open APIs
 
Effektif workshop May 2013
Effektif workshop May 2013Effektif workshop May 2013
Effektif workshop May 2013
 
Activiti in Action for BeJUG Part II
Activiti in Action for BeJUG Part IIActiviti in Action for BeJUG Part II
Activiti in Action for BeJUG Part II
 
Devoxx Activiti in Action
Devoxx Activiti in ActionDevoxx Activiti in Action
Devoxx Activiti in Action
 
2010 06-b2b bypracticesummit
2010 06-b2b bypracticesummit2010 06-b2b bypracticesummit
2010 06-b2b bypracticesummit
 
jBPM At Riviera JUG
jBPM At Riviera JUGjBPM At Riviera JUG
jBPM At Riviera JUG
 
jBPM at JBossWorld Chicago 2009
jBPM at JBossWorld Chicago 2009jBPM at JBossWorld Chicago 2009
jBPM at JBossWorld Chicago 2009
 
Sneak Preview of jBPM 4 at JAX conference
Sneak Preview of jBPM 4 at JAX conferenceSneak Preview of jBPM 4 at JAX conference
Sneak Preview of jBPM 4 at JAX conference
 

Dernier

IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
Enterprise Knowledge
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
vu2urc
 

Dernier (20)

IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century education
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?
 
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
 

Bring Your Own People Centric Business Processes

  • 1. Bring your own people centric business processes Tom Baeyens CEO, Effektif
  • 2. Us • Tom Baeyens – Open source BPM engines – By developers, for developers – Founder and CEO Effektif • Effektif – Mission: Make BPM easier – Separate experience for business and developers – Cloud • Signavio – Fast growing BPM provider • BMW, Cisco, EMC, Goldman Sachs, SAP, … + >500 – Best cloud based process modeling solution
  • 3. What is BPM? • BPM makes it easier and faster to automate repetitive work • Coordinate tasks • Integrate with enterprise systems
  • 4. How does it work Process A process is a template for repetitive work Example: Hire
  • 5. How does it work Process start cases Case tasks stream A process is a template for repetitive work Example: Hire Example: Hire Jack Example: Hire Joe Example: Hire Mary
  • 6. How does it work Process start cases Case tasks stream A process is a template for repetitive work Example: Hire publish new versions Example: Hire Jack Example: Hire Joe Example: Hire Mary
  • 7. Why BPM? Transparancy of expectations • Coordinate tasks – Who should do what – Get rid of miscommunications during handovers • Right level of control – Enforce compliance where needed – Leave freedom where it can (*) (*) Rare feature in BPM systems
  • 8.
  • 9. Why BPM? Transparancy of what happened • Audit trail • Who did what and why • Central place for this information • Why did this go wrong? • Imagine the alternative • Learn and improve
  • 10. Why BPM? • Coordinate high volumes of tasks – 5000 claims per day – 300 people to handle them • Monitor progress on a higher level • Chase distracted employees with reminders • Consistency – Eg always deal with complaints in the same way • Quality and SLAs • Cheaper then custom coding • …
  • 11. What's changed? • Cloud entered enterprise – Cloud services / SaaS – Bring Your Own Device – Mobile • Existing infrastructure doesn't go away • Enterprise IT environments grow more complex • Hybrid • Effektif is built for this environment
  • 12. What's changed? • Cloud services focus on user experience • User experience 1. Consumer apps 2. Enterprise software 3. BPM • IFTTT
  • 13. What's changed? • Email overload is common • Cases create transparancy and reduces email overload
  • 14. What's changed? • Cases are a new trend – Enterprise social networks (Yammer, Jive, Huddle, …) – Asana – Task collaboration apps • Rich conversation • Context • Get people on the same page
  • 15. Pain of BPM • The diagrams are nice • Very old promise • Hello world runs OK • Let's do this! • D'OH… it becomes an IT project
  • 16. IT Involvement • Involving IT requires a lot of management overhead • Longer cycles • Certain level of risk on the outcome • Justified for bigger projects • Effektif's focus is to empower managers to skip IT involvement
  • 17. What's next for BPM? Business/I T alignment • Big projects • Long cycles • Fast • Cheap Empowering business users • Easy • Control
  • 18. Automate your own workflows with Effektif
  • 19. It's never been easier
  • 20. It's never been easier • To coordinate tasks and handovers • To link workflows to enterprise systems – On premise – In the cloud
  • 21. Demo
  • 23. See for yourself Register an account today www.effektif.com

Notes de l'éditeur

  1. Why BPM New trends Effektif
  2. Without transparancy Employees don't know what's expected Managers don't know what's happening
  3. Often the alternative is email
  4. Mission: put BPM in the hands of every professional Very old promise We're here to deliver