1. IT Services 10 top tips Rebecca Wilson ICT Teaching Support Name: of the pack: di_thehuntress' photostream on Flickr Homepage: egeezer.net License: creative commons

2. Tip 1: keep important stuff

3. Tip 1: keep important stuff Using IOE Computing and Library Services 2011-12 Dear James Stuart Winning Your Computing username is iejwi003d New students: Your initial computing password is your Student ID (printed to the left of the barcode on your student registration card and on your offer letter) followed by #. Type it exactly as it appears on the card, using capital letters where applicable. eg ABC12345678# You should consult the 'Getting started with your Computing and Library accounts' booklet prior to changing your password. You must change your password at first logon. This booklet was given to you at enrolment and is also available from the Library or on the IOE Website www.ioe.ac.uk/library. Continuers: Your password remains unchanged. Your ATHENS username is ioeiejwi003d New students: Your ATHENS password is your Student ID (printed to the left of the barcode on your student registration card and on your offer letter. Type it exactly as it appears on the card, ie using capital letters, when applicable. eg ABC12345678 Continuers: Your password remains unchanged. Your Library PIN is 1001 IMPORTANT: If you are a new student, these accounts will take 24 hours to be activated after you have completed your enrolment. Your student registration card must be kept safe and under no circumstances be lent to anyone else. Your usernames, passwords and PINs must remain confidential to protect your records and privileges. Allowing anyone else to use this information will result in the removal of your rights to use these and other Institute Services. To avoid any unauthorised use of your accounts, remember to always log off once you have finished using a workstation. For help and support do not hesitate to visit or contact our service desks: Library Enquiry Desk e. lib.enquiries@ioe.ac.uk t. 020 7612 6080 Computing Helpdesk e. ComputerHelpdesk@ioe.ac.uk t. 020 7612 6696 PMM9

4. Tip 1: keep important stuff Using IOE Computing and Library Services 2011-12 Dear James Stuart Winning Your Computing username is iejwi003d New students: Your initial computing password is your Student ID (printed to the left of the barcode on your student registration card and on your offer letter) followed by #. Type it exactly as it appears on the card, using capital letters where applicable. eg ABC12345678# You should consult the 'Getting started with your Computing and Library accounts' booklet prior to changing your password. You must change your password at first logon. This booklet was given to you at enrolment and is also available from the Library or on the IOE Website www.ioe.ac.uk/library. Continuers: Your password remains unchanged. Your ATHENS username is ioeiejwi003d New students: Your ATHENS password is your Student ID (printed to the left of the barcode on your student registration card and on your offer letter. Type it exactly as it appears on the card, ie using capital letters, when applicable. eg ABC12345678 Continuers: Your password remains unchanged. Your Library PIN is 1001 IMPORTANT: If you are a new student, these accounts will take 24 hours to be activated after you have completed your enrolment. Your student registration card must be kept safe and under no circumstances be lent to anyone else. Your usernames, passwords and PINs must remain confidential to protect your records and privileges. Allowing anyone else to use this information will result in the removal of your rights to use these and other Institute Services. To avoid any unauthorised use of your accounts, remember to always log off once you have finished using a workstation. For help and support do not hesitate to visit or contact our service desks: Library Enquiry Desk e. lib.enquiries@ioe.ac.uk t. 020 7612 6080 Computing Helpdesk e. ComputerHelpdesk@ioe.ac.uk t. 020 7612 6696 PMM9

5. Tip 1: keep important stuff Using IOE Computing and Library Services 2011-12 Dear James Stuart Winning Your Computing username is iejwi003d New students: Your initial computing password is your Student ID (printed to the left of the barcode on your student registration card and on your offer letter) followed by #. Type it exactly as it appears on the card, using capital letters where applicable. eg ABC12345678# You should consult the 'Getting started with your Computing and Library accounts' booklet prior to changing your password. You must change your password at first logon. This booklet was given to you at enrolment and is also available from the Library or on the IOE Website www.ioe.ac.uk/library. Continuers: Your password remains unchanged. Your ATHENS username is ioeiejwi003d New students: Your ATHENS password is your Student ID (printed to the left of the barcode on your student registration card and on your offer letter. Type it exactly as it appears on the card, ie using capital letters, when applicable. eg ABC12345678 Continuers: Your password remains unchanged. Your Library PIN is 1001 IMPORTANT: If you are a new student, these accounts will take 24 hours to be activated after you have completed your enrolment. Your student registration card must be kept safe and under no circumstances be lent to anyone else. Your usernames, passwords and PINs must remain confidential to protect your records and privileges. Allowing anyone else to use this information will result in the removal of your rights to use these and other Institute Services. To avoid any unauthorised use of your accounts, remember to always log off once you have finished using a workstation. For help and support do not hesitate to visit or contact our service desks: Library Enquiry Desk e. lib.enquiries@ioe.ac.uk t. 020 7612 6080 Computing Helpdesk e. ComputerHelpdesk@ioe.ac.uk t. 020 7612 6696 PMM9

6. Tip 1: keep important stuff Using IOE Computing and Library Services 2011-12 Dear James Stuart Winning Your Computing username is iejwi003d New students: Your initial computing password is your Student ID (printed to the left of the barcode on your student registration card and on your offer letter) followed by #. Type it exactly as it appears on the card, using capital letters where applicable. eg ABC12345678# You should consult the 'Getting started with your Computing and Library accounts' booklet prior to changing your password. You must change your password at first logon. This booklet was given to you at enrolment and is also available from the Library or on the IOE Website www.ioe.ac.uk/library. Continuers: Your password remains unchanged. Your ATHENS username is ioeiejwi003d New students: Your ATHENS password is your Student ID (printed to the left of the barcode on your student registration card and on your offer letter. Type it exactly as it appears on the card, ie using capital letters, when applicable. eg ABC12345678 Continuers: Your password remains unchanged. Your Library PIN is 1001 IMPORTANT: If you are a new student, these accounts will take 24 hours to be activated after you have completed your enrolment. Your student registration card must be kept safe and under no circumstances be lent to anyone else. Your usernames, passwords and PINs must remain confidential to protect your records and privileges. Allowing anyone else to use this information will result in the removal of your rights to use these and other Institute Services. To avoid any unauthorised use of your accounts, remember to always log off once you have finished using a workstation. For help and support do not hesitate to visit or contact our service desks: Library Enquiry Desk e. lib.enquiries@ioe.ac.uk t. 020 7612 6080 Computing Helpdesk e. ComputerHelpdesk@ioe.ac.uk t. 020 7612 6696 PMM9

7. Tip 1: keep important stuff Using IOE Computing and Library Services 2011-12 Dear James Stuart Winning Your Computing username is iejwi003d New students: Your initial computing password is your Student ID (printed to the left of the barcode on your student registration card and on your offer letter) followed by #. Type it exactly as it appears on the card, using capital letters where applicable. eg ABC12345678# You should consult the 'Getting started with your Computing and Library accounts' booklet prior to changing your password. You must change your password at first logon. This booklet was given to you at enrolment and is also available from the Library or on the IOE Website www.ioe.ac.uk/library. Continuers: Your password remains unchanged. Your ATHENS username is ioeiejwi003d New students: Your ATHENS password is your Student ID (printed to the left of the barcode on your student registration card and on your offer letter. Type it exactly as it appears on the card, ie using capital letters, when applicable. eg ABC12345678 Continuers: Your password remains unchanged. Your Library PIN is 1001 IMPORTANT: If you are a new student, these accounts will take 24 hours to be activated after you have completed your enrolment. Your student registration card must be kept safe and under no circumstances be lent to anyone else. Your usernames, passwords and PINs must remain confidential to protect your records and privileges. Allowing anyone else to use this information will result in the removal of your rights to use these and other Institute Services. To avoid any unauthorised use of your accounts, remember to always log off once you have finished using a workstation. For help and support do not hesitate to visit or contact our service desks: Library Enquiry Desk e. lib.enquiries@ioe.ac.uk t. 020 7612 6080 Computing Helpdesk e. ComputerHelpdesk@ioe.ac.uk t. 020 7612 6696 PMM9

8. Name: Colourful Shiny Puzzle Vector Illustration Homepage: http://www.webdesignhot.com/ License: Creative Commons Attribution 3.0 Tip 2: You will be prompted to change your password at first logon. Choose your password carefully. Read the booklet page 3

9. Tip 3: You can change you Password remotely via the Portal. or You can change you Password on an IOE workstation (Mac or PC).

10. Tip 4: Before using the wireless network you must change password. Remember: IOE.STUDENTSiecsi001c

14. Tip 8: Use some useful shortcuts Inside the IoE Outside the IoE

16. Tip 10: Ask for help Computer Help Desk in the Library: Monday – Thursday: 09.00 – 18.00 Friday: 09.00 – 17.00 Saturday: 11.00 – 13.00 & 14.00 – 16.00 Help Line (020 7612 6696): 24 hour service Email: [email_address] [email_address] Institute of Education University of London 20 Bedford Way London WC1H 0AL Tel +44 (0)20 7612 6000 Fax +44 (0)20 7612 6126 Email info@ioe.ac.uk Web www.ioe.ac.uk