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Final program "labs builders", Marseille, June 16-17 2016

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Programme de l'évènement "Labs builders" co-organisé par La 27e Région et le Nesta dans le cadre du programme Design For Europe (juin 2016).

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Final program "labs builders", Marseille, June 16-17 2016

  1. 1. EXPLORING INNOVATION LABS PROGRAMMES JUNE 16-17TH, MARSEILLE DETAILED SCHEDULE - LIST OF PARTICIPANTS - PRACTICAL INFORMATION - LAB PROGRAMMES ID CARDS THIS BOOKLET CONTAINS : AN ARTICLE / LAB BUILDERS : WHY, HOW, AND SOME THINKING ABOUT THE NEXT GENERATION OF LABS PROGRAMMES A DETAILED SCHEDULE & PRACTICAL INFOS A LIST OF PARTICIPANTS LAB PROGRAMMES ID CARDS Over more than a decade, around 100 public innovation labs and teams have been initiated by local and national governments across the world. Some of them have just been launched while others have already disap- peared, and how these labs are initiated and formed can be a key factor in their success. The goal of this event is to explore a selection of existing lab approaches to understand how to build strong and resilient innovation units in the public sector. The session will also explore strategies, tactics and tips for overco- ming difficulties and identifying new models for the future. This event is co-organised La 27e Région (France) and Nesta (UK) as part of Design for Europe.
  2. 2. DAY 1 16:30 - Welcome drinks & networking 17:00 - Kick of session Let’s share good stories ! 17:20 - Programme presentation & intro BY STÉPHANE VINCENT & SONJA DAHL 17:30 - Speed dating ! Participants can interview lab builders on their programmes, methods and tools. SESSION FACILITATED BY FRANÇOIS JÉGOU & SCOTT BROWN 18:15 - Break 18:30 - Short walk to the bus station, then 15m. trip to Basilica Notre Dame des Gardes. 19:00 - Urban hike and discovery of Marseille with Le Bureau des Guides 20:30 - Dinner on the beach, exchanges of views with social innovators from Marseille. 22:00 - Taxi back to the hostel Mama Shelter mama shelter DAY 2 9:00 - Warming up & feedback on the speed dating session. SESSION FACILITATED BY FRANÇOIS JÉGOU & SCOTT BROWN 9:30 - Where are we now ? No programme or process has the same vision, strategy, length or method. What does it tell us ? What are the main challenges ? During this session La 27e Region will share material, diagnosis and insights gathered for the meeting. SESSION FACILITATED BY STEPHANE VINCENT 10:30 - Coffee break 10:45 - Group session 1 : the existing context of lab development programmes. Starting from the previous diagnosis and nourished by the conversations, the participants identify priorities and challenges that they want to explore in the afternoon. 12:00 - Synthetis SESSION FACILITATED BY SARAH SCHULMAN & JESPER CHRISTIANSEN 12:30 - Lunch buffet 13:30 - Group session 2 : a vision for tomorrow ? Participants explore news strategies and tactics to respond to the challenges expressed earlier. Ideas cover all the lab process, from the first trial to its implementa- tion and beyond. 15:00 - Break session & drinks 15:30 - Groups restitution 16:00 - Conclusive plenary session : what road map for the next years ? SESSION FACILITATED BY CHRIS SIGALOFF & STEPHANE VINCENT 17:00 - Official end of the seminar ! MAMA SHELTER MARSEILLE64 Rue de la Loubière, 13006Marseille / 04 84 35 20 00 DETAILED SCHEDULE 17:00 - Documentation workshop. Experts and volunteers are invited to create an inspiring summary of the event, that will be the voice-over of a post-produced video clip.
  4. 4. SONJA DAHL, NESTA, UK As Senior Programme Manager, Sonja is responsible for designing and delivering Nesta’s programmes (Innovation Skills) for the public and community sectors. Before joining Nesta, Sonja was Head of Design at the Design Council. Sonja’s international experience includes working on '11 Lessons' – a benchmarking study of design processes in leading global businesses – and helping to shape the winning bid to deliver the European Design Innovation Platform. She has a first-class honours degree in Design Studies from Salford University and the Royal College of Arts. JESPER CHRISTIANSEN, NESTA, UK Jesper is a Senior Programme Manager in Nesta’s Innovation Skills team. Jesper is a public innovation thinker and practitioner. Prior to joining Nesta, he worked at Danish cross-public innovation unit MindLab for seven years. He founded and directed its research programme, and managed MindLab’s international collaboration. During his time at MindLab, Jesper also completed a Ph.D. in Anthropology with a thesis focusing on embedding human-centered innovation practices in public sector organisations. BEATRICE ANDREWS, UK POLICY LAB Beatrice brings policy, analysis and design skills together to help UK civil servants address the complex challenges of the government. She worked with Andrea Siodmok to establish the UK Policy Lab in April 2014, since when it has run twelve major projects and worked with over 3500 civil servants. She previously worked in the Efficiency & Reform Group and the Social Investment team in the Cabinet Office, and as head of policy at the Big Lottery Fund. ANDREA SIODMOK, POLICY LAB, UK. Andrea is Head of the Policy Lab, which is based in the Government Innovation Group in the Cabinet Office. She is both a practitioner and a design thinker with an international reputation for applying design for public good. Launched in 2014, the Policy Lab is a creative space where civil servants can experiment with new techniques and approaches to policy problems from data science to design. Before working at Policy Lab, Andrea was Chief Design Officer at the Design Council. LAURA PANDELLE, LA 27E RÉGION, FRANCE Through a university course in Arts and Design at ENSCI - Les Ateliers (Paris), Laura has an education in design in its various forms (object, graphic design, space) before specializing in the fields of service and social innovation. Fascinated by the cultural changes in the public sector, she joined La 27e Région in 2012, in particular to ensure the coordination of the programme “Territoires en Résidences”. MAGALI MARLIN, LA 27E RÉGION, FRANCE First interested in urban planning and local public policies, Magali Marlin graduated from Sciences Po (Paris) with a MA of Urban and Territorial Strategies. She started her career developing a strategy for Nantes Saint-Nazaire metropolitan area. She joined La 27e Region in 2012, and specifically worked on the programme "La Transfo" in regional councils. Today she coordinates various teams operating in this programme and helps setting the stage for La 27e Region's next challenges. STÉPHANE VINCENT, LA 27E RÉGION, FRANCE Stéphane Vincent is a specialist in public policy innovation and a social entrepreneur. He founded La 27e Région, a French « do-tank » dedicated to the public sector, in 2008. La 27e Region explores new ways to improve public policies, inspired by service design, ethnography, and the open source culture. With a background in management and innovation, Stéphane is a regular speaker in national and international events, and writes or takes part to many books and reports. CLÉMENT LE BRAS-THOMAS, AATF, FRANCE. After 2 years studying political philosophy in Cardiff and 3 in public law and management in Bordeaux, Clément became a local civil servant in France. From 2013 to 2015, he was the head of one the first innovation teams in a french departement, exploring design, empowerment and agile project management. As a member of an association of local civil servants, he also launched a national project furthering innovation in french local authorities. BRENTON CAFFIN, NESTA, UK Brenton has supported the development of over 20 innovation teams around the world in his current role at Nesta. He previously established The Australian Centre for Social Innovation and has held a number of strategy, innovation and reform roles in national and state governments in the UK and Australia. ROMAIN RABIER, LES BEAUX YEUX, FRANCE Graduated from Louis Lumière Cinema High school, Romain first worked as cameraman on nature and society documentary films (National Geographic, Discovery Channel, France Televisions, TV5 monde) but also directed few short movies and commercials. Now assiocate as producer in Les Beaux Yeux, he tries to invent new ways to tell stories with a camera. He already worked on other 27eme région's film project as « Méthodes ingénieuses pour regions heureuses» or « Les Eclaireurs ». CLEMENCE PÈNE, MAIRIE DE PARIS, FRANCE Clémence Pène is now an advisor to the Mayor of Paris, in charge of her digital strategy and open government. As a PhD candidate researching on campaigns and activism in France and in the United States, she started to build an international network in the field of civic innovation and digital advocacy. She has been awarded with a Fulbright Fellowship and two Google Fellowships for young innovators. She is the President of the Personal Democracy Forum France network, a yearly civic tech event, imported from New York to Paris. DOMINIC CAMPBELL, FUTUREGOV, UK Dominic Campbell is a digital government specialist and social innovator with a background in public policies, communications and technology-led change. Having spent five years in Local Government in London, Dominic established FutureGov in early 2008. A team of 20, FutureGov supports governments in the UK, Europe and USA to better understand new media and draw on social technology-based strategies and tools in the areas of business improvement and improved citizen engagement.
  5. 5. SARAH SCHULMAN, IN WITH FORWARD, CANADA Sarah Schulman is a sociologist who likes to split her time between living rooms and state houses. She’s worked with governments in 6 countries to try and change how policy is made and evaluated. From 2010-2012, she worked with The Australian Centre for Social Innovation to launch 3 new social solutions, including the award-winning Family by Family. She’s got a Doctorate in Social Policy from Oxford University, and a Masters in Education from Stanford University. She now runs In With Forward, a social innovation startup based in Vancouver. ALAIN HEUREUX, YOUROWNLAB, BELGIUM.- Serial entrepreneur in Marketing, Media, and Technologies, starting in 1984 at the age of 18 whilst studying Law. Founder of IAB Europe and EDMA standardizing the digital industry and promoting self-regulation. Founder of The Egg Brussels, acting as Incubator for SME’s but also as revitalizer for an abandoned area. Partner of Your Own Lab, promoting an entrepreneurial culture within corporate structures and fostering disruptive open innovation. And more over a contaminator of happiness and optimism… KLAS DANERLÖV, RADICAL CHANGE, SWEDEN. Klas has worked with policy development in the areas of industrial policy, local business, regional innovation within the Cabinet Office. The last 10 years Klas has worked with development issues at local and regional level in the Swedish Association of Local Authorities and Regions (SALAR). Since 2012 Klas is responsible for SALAR’s work on innovation in the public sector. This includes a partnership with the Swedish innovation agency VINNOVA. NICOLAS REBOLLEDO, LABGOB, CHILE Nicolás Rebolledo is an architect, strategic and service designer focused on the design and development of public service innovation processes. He leads the Design for Policy Platform at the Royal College of Art (London), where he is currently completing a PhD. He is also advisor for strategic design and innovation projects at Laboratorio de Gobierno (LabGob), the Public Service Innovation Lab of the Government of Chile. JONAS GUMBEL, RADICAL CHANGE, SWEDEN. Jonas Gumbel has a broad background from public sector. He has been working as director and project manager within several local governments. Lately he has been working for the Swedish Association of Local Authorities and Regions (SALAR) as well as for the Ministry of Health and Social Affairs. At present Jonas works as Program Manager for the Health Program at the Swedish Industrial Design Foundation (SVID). DOROTHÉE DEMAILLY, HEAD OF DEPARTMENT, FRENCH MINISTRY OF ECOLOGY, SUSTAINABLE DEVELOPMENT AND ENERGY Dorothée is an engineer in agriculture and sustainable development. She successively worked in information system, digital government and urbanism. She’s working at the human resource department at the Ministry of Environment in France. She is part of a management programme called #CultureTransition launched in 2015, to empower the whole ministry with a new mindset, inspired by digital transformation, and co-design in policy making. CHRIS SIGALOFF, KENNISLAND, NL Chris Sigaloff is the director of Kennisland. Besides exploring new themes and developing new methods and interventions, she advises governments and organisations on matters dealing with innovation strategies, social innovation and policymaking and gives presentations on these subjects in the Netherlands and abroad. She is also a board member of the Kafka Brigade and the Kriterion Foundation and a member of the international network SIX (Social Innovation Exchange). CHRISTINE FEUK, SALAAR, SWEDEN Christine has a long experience in the public sector where she worked with performance management, citizen dialogue and strategic issues for the municipality.Today Christine works at the Swedish Association of Local Authorities and Regions (SALAR). She´s been responsible for a project in which local authorities wanted to develop the culture and values in their society. Must recently she´s been part of the project Radical Change. CÉLINE DEREMY-SAVARY, EUROPEAN METROPOLIS OF LILLE After getting her “engineer manager and entrepreneur” ITEEM diploma, Céline DEREMY-SAVARY started working in a construction firm. Passionate about public issues, she decided to give a turn in her career by working for public organizations, first as head of development and planning for an industrial zone, then in charge of the business real estate strategy and partnerships of the European Metropolis of Lille (MEL). She is today part of the Research & Development Department of the Metropolis. YANN THOREAU LA SALLE, VILLE DE LILLE Yann Thoreau La Salle joined the City of Lille as Project Director in August 2015. He is responsible for the running of transversal projects, bringing together thematic municipal services and external partners to promote an innovative approach of public policies. His fields of intervention are connected to European affairs and digital strategies, and embrace more generally the scopes of local development and social cohesion. He previously worked at the French Embassy in Mexico, where he was cooperation attaché. He has a Masters degree in International relations and in Public law. ANDREA COLEMAN, BLOOMBERG PHILANTHROPIES, USA Andrea works on the Government Innovation Programs at Bloomberg Philanthropies. She leads programmes including the Mayors Challenge, a competition encouraging cities to generate bold new ideas that solve urban challenges, and the India Smart Cities Challenge. Andrea served as CEO of the Office of Innovation at the New York City Department of Education. She led the iZone, an incubation lab of 300 schools committed to designing and testing innovative learning models. Previously, Andrea worked at the Young Foundation, a London based center for social innovation. FRANÇOIS JÉGOU, SDS, BELGIUM. François Jégou created and leads the Brussels-based sustainable innovation lab Strategic Design Scenarios with 20 years of experience in strategic design, participative scenario building and new product-services system definition. François is active in various fields and research projects from investigating social innovation for sustainable living in China, India, Brazil and Africa with UNEP to European research projects exploring sustainable lifestyles in 2050. He teaches strategic design in various schools and is a partner of the DESIS Network. SCOTT BROWN, PARSONS NEW SCHOO, USA Scott Brown is a Doctoral Candidate in Anthropology at The New School for Social Research and a Member of the Parsons DESIS Lab. His research interests include emergent forms of design practice, social innovation, new modes of governance and participatory practice, cultures of expertise and the anthropology of design. His work explores the question of how complex social and political issues(i.e.: healthcare, education, public policy) are rendered into problems of design. LIST OF PARTICIPANTS DESIGN FOR EUROPE JUNE 16-17TH, MARSEILLE
  6. 6. 5’ TO MEET A LAB SHORT DESCRIPTION Launched in 2011, la Transfo is a « learning by doing » empowerment process. It consists of simulating the prototype of an innovation team or lab within a volunteer hosting government. HOW DOES IT WORK ? During 18 months, a cross-discipli- nary team provided by la 27e Région will empower a group of 20 volunteer civil servants provided by the government with user-centred methodologies. Together they work on real challenges of the political agenda (e.g. Youth policies), that they tackle step by step by running real cases (e.g. Youth health). Progressively they have a better vision of the future lab or team, once the experience is over: how it should work, what kind of gover- nance it requires, who’s funding it, etc. LA TRANSFO LA 27E REGION FRANCE WHAT HAS HAPPENED SO FAR ? Four French local government have benefited from this programme so far, and la 27e Région plan to run it with 10 other ones before 2019 - including the City of Paris, the City of Mulhouse, the City of Grenoble. La Transfo follows an « open source » approach: All the governments involved in La Transfo are invited to share knowledge and tips in an « inter-Transfo » process KEYWORDS EMPOWERMENT ; HUMAN-CENTRED DESIGN ; TRIAL-AND-ERROR ; EXPERIMENTAL ; CROSS-GOVERN- MENT MEET MAGALI MARLIN FROM LA 27E REGION LAB AATF AATF FRANCE SHORT DESCRIPTION The Lab is a national projet designed to enable french local civil servants to experiment management innovations within their local authorities and provide feedback to their peers. HOW DOES IT WORK ? A dozen of french local authorities (Lyon, Nantes, Parisian boroughs, Aix, etc.) have accepted to try and experiment innovative solutions to precise problems they are facing like budget cuts or decreasing motivation. A team helps them define and launch their manage- ment innovations and they can benefit from the feedback of a council of peers. A national event in december will conclude this first year of innovation. WHAT HAS HAPPENED SO FAR ? These cities and departments have chosen very different innovation paths, from reinventing the annual performance review or pooling working hours to help a team face intense working weeks, to testing agile project management in software development. Some are more advanced than others and this is one of the first findings of the Lab: organisations are inequaly ready to embrace management innovations for various cultural reasons. KEYWORDS INNOVATION MANAGEMENT ; EXPE- RIENCES ; FEEDBACK ; LOCAL AUTHORITIES MEET CLEMENT LE BRAS-THOMAS FROM LAB AATF SHORT DESCRIPTION Radical Change is an initiative that offers tools and support for user-driven innovation in county councils, municipalities and regions. Launched in 2014, Radical Change is now in a process of scaling up and shifts towards the intersection of national objectives and practical challenges in implementing solutions at the local level, based on a solid understanding of the user's experience, needs and knowledge. HOW DOES IT WORK ? SALAR provides support for user-centered methodologies. In a first phase this was provided by consultants working together with local teams. In a second phase the support is transformed into an independent support combined with a team of voluntary coaches. We want to build capacity and address societal challenges that needs to be handled in a multi-level governance aspect. We’re in a process of RADICAL CHANGESALAR, SWEDEN forming a national initiative with thematic focus on immigrants entering the labor market and unaccompanied refugee children. WHAT HAS HAPPENED SO FAR? Nine municipalities have developed their ability to work with user-driven innovation. Several of these are now coaching within their own organiza- tion and inspiring others. In the next phase, 20 more municipalities will enter the programme. KEYWORDS HUMAN-CENTERED DESIGN ; SERVICE DESIGN ; DIGITAL SUPPORT ; TRIAL AND ERROR ; EXPERIMENTAL ; MULTI-LEVEL GOVERNANCE MEET CHRISTINE FEUK, KLAS DANERLOV & JONAS GUMBEL FROM SALAR
  7. 7. 5’ TO MEET A LAB SHORT DESCRIPTION Since 2008, FutureGov have worked with around 100 government bodies around the world. Central to this work has been supporting over 10 governments to set up their own innovation lab across a range of models, some in house and others based out with the community. HOW DOES IT WORK ? FutureGov have developed a core "innovation lab builder” offer. Over 6-12 months, the most common model has at its heart 2 “demons- trator projects” where FG pair with government colleagues to deliver improvements in services big and small (from child protection to waste collection). Around this, FG work with a number of other colleagues and their projects to ensure they have the design skills and approaches to attempt these projects on their own. Lastly, the lab FUTURE GOV drives a whole organisation innova- tion culture through a series of hacks, events and learning sessions to bring everyone into the lab process. All founded around an elegant physical lab space to act as the home of innovation in each part of govern- ment. While the most common model, it is then adapted to each context according to cultural fit and the news of the organisation. WHAT HAS HAPPENED SO FAR? Working with over 10 government bodies, from large English counties of 1m+ population to national govern- ments such as Georgia and anything in between (including a commu- nity-based-government-supported lab), FutureGov has delivered change at scale through a number of demonstrator projects and, impor- tantly, capabilities transfer, skilling up teams to sustain the innovation lab model themselves when Future- Gov leaves. KEYWORDS INNOVATION LABS ; HUMAN-CENTRED DESIGN ; DISRUPTION ; DIGITAL PROTOTYPES MEET DOMINIC CAMPBELL FROM FUTUREGOV SHORT DESCRIPTION Launched in 2011, Bloomberg Philanthropies’ Innovation Teams Program seeks to improve the capacity of City Halls to effectively design and implement new approaches that improve citizens’ lives. HOW DOES IT WORK ? I-Teams function as in-house innovation consultants, moving from one city priority to the next. Mayors have successfully deployed i-teams on issues as diverse as improving the economic vitality of neighbo- rhoods, or reducing homelessness. A set of core values guide the i-teams efforts : the ambition to make big changes, a deep unders- tanding of the problem as well as the setting of measurable goals, an open process to inspire and get inspired, the creation of environ- ments that enable disruptive I- TEAMS BLOOMBERGPHILANTHRO- PIES,USA innovation, the will to take risks, to speed up and challenge traditionnal processes, and a relentless focuss on delivry and impact. WHAT HAS HAPPENED SO FAR? Bloomberg Philanthropies initially tested the i-teams approach through a multi-year investment in five cities. With demonstrated impact on issues ranging from reducing murder to improving recycling to making it easier to start a small business, all five cites were able to sustain their teams when the grants ended; one through a mayoral transition. Thirteen additional cities have since joined the program. Additional research is underway to scale the program to more cities in 2016 and 2017 through new partnerships. KEYWORDS CITY HALL ; HUMAN-CENTERED DESIGN ; TAKING RISKS ; AMBITION, IMPLEMENTATION ; METRICS ; IMPACT MEET ANDREA COLEMAN, FROM BLOOMBERG PHIL. SHORT DESCRIPTION The i-school is an attempt to orchestrate the world’s best people, organizations and knowledge to enable better innovation learning and strengthen innovation capacity across governments around the world. HOW DOES IT WORK ? The objective of the i-school is to strategically support the people, teams, labs, offices and organiza- tions inside and/or on the fringes of government who have a mandate to innovate and are tasked with improving the change-making capacity of government. It is focused on developing content and learning experiences that support in-practice learning – going beyond methods and tools to learn about the craft of public innovation. To ensure the usefulness and validity of the curriculum, the i-school aims I- SCHOOLS NESTA, UK to mobilize, facilitate and leverage a collaborative process within the community of practice – a co-crea- tion space where useful knowledge and practical experiences are continuously being co-produced, synthesized and made practically applicable. WHAT HAS HAPPENED SO FAR? The i-school is in the very early stages of scoping and mobilization. We are currently developing the core focus of the curriculum, identifying expert and government partners and planning the first stage of co-crea- tion workshops. KEYWORDS BUILDING INNOVATION CAPACITY; CULTURAL CHANGE; COMMUNITY OF PRACTICE; KNOWLEDGE MOBILIZA- TION; IN-PRACTICE INNOVATION LEARNING. MEET BRENTON CAFFIN FROM NESTA