Find out why does TéléAssurances use the EASYRECRUE solution to enhance its recruitment process.

1. WHY DOES TéléAssurances USE
the easyRECrue® interviewing platform to recruit ?

2. « The applicants are more involved in the
recruitment process »
Magali BONNEVILLE
Training Manager
TéléAssurances (GMF subsidiary)

3. TéléAssurances (GMF subsidary)
« GMF Online» Service
Tele-advice and telesales for
insurance solutions
700
employees
11
french call centers
including 600
call center
advisors
31/12/2014

4. THE RECRUITMENTS’ CONTEXT
42 to 56
call center advisors
recruited per year
and per session of
14 (for 1 or 2 sites)
front line staff
unavailability
up to 400
applications per job
offer
candidates’ lack
of knowledge
about the job

5. THE HR OBJECTIVES WITH easyRECrue
Make sure the candidates are interested and motivated by the job
Qualify a large number of applications
Improve objectivity with a more complete candidates’ assessment
during the pre-selection phase (oral and written simulation)
Broaden the pre-selection phase to all profiles
Enable the HR staff instead of front-line staff to preselect candidates
Enable the HR staff to organize and schedule the pre-selection phase
and to optimize their agenda

6. INTEGRATION OF EASYRECRUE IN THE PROCESS
CV’s
QUALIFICATION
HR Staff
TELEPHONE PRE-
SELECTION
Front line Staff
COLLECTIVE MEETING
Information & simulation
INDIVIDUAL INTERVIEWS
& PERSONNALITY TESTS
HR and Front line staffs
BEFOREAFTER
APPLICANTS ARE INVITED TO DO A VIDEO
INTERVIEW
HR Staff + videos shared with Front line staff

7. THE EASYRECRUE SOLUTION
1 435
invitations
100% of the applying
candidates
34%
return ratio
3
HQ recruiters use
the solution
458
videos received
on the interface
*86 candidates were already on board

8. THE CAMPAINS
A SOLUTION USED FOR CALL CENTER
ADVISORS PROFILES

9. ACCELERATION OF PROCESSES
60%
time savings
Traditional pre-selection
process
tel interview = 17 min
458 candidates x 20 min
=
152h40
easyRECrue pre-selection
process
evaluation of 1 candidate= 8 min
creation of 1 questionnaire = 5 min
458 candidates x 8 min
+
7 questionnaires x 10 min
=
62h10

10. RESULTS
INVOLVED CANDIDATES
 Candidates are more
committed when doing the
video interview
 A better knowledge of the
job’s prerequisites
ORGANISED PRE-SELECTION
 The pre-selection is managed
by HR staff instead of front line
staff
 HR staff are now able to
manage and plan the pre-
selection phase more
effectively

11. RESULTS
INDEPTH EVALUATION
 Evaluation based on writing,
listening, and non verbal ability
 Candidates’ assessment by a
call center advisor simulation
with a limited response time
 Decision making process eased
by the collaborative features
of the interface
A VALUED EMPLOYER BRAND
 Introduction of an innovating
tool enhancing the employer
brand

12. RECOMMENDATIONS & PROSPECTS
AN IDEAL TOOL FOR MASS RECRUITMENTS
FILTER THE MOST MOTIVATED CANDIDATES
IMPROVE COMMUNICATION ON THE INTERFACE FOR A
BETTER JOB PREREQUISITES UNDERSTANDING (JOB
PRESENTATION VIDEO, IMAGES…)
ENHANCE CANDIDATES’ RETURN RATIOS, ESPECIALLY
IN THE CASE OF TECHNICAL PROBLEMS

13. 96% of candidates are making
their 1stpre-recorded video
interview
68% feel confident before
starting
80% have a positive and
innovative image of companies
offering these methods
Source: EASYRECRUE survey on 7 912 candidates
Make the interview at their convenience
Make a new experience
No need to come to the headquarter
Express more than just with the resume
Easier in a global way
What are this solution’s advantages as
candidates?
50%
47%
43%
38%
19%
9% don’t give their opinion
DEVELOP THE CANDIDATE EXPERIENCE

14. 48 rue Vivienne
75002 Paris
Tél : 09 72 46 23 56
Fax : 09 53 12 95 38
contact@easyrecrue.com
www.easyrecrue.com
EASYRECRUE LONDON
LONDON Suite 102 Lincoln House,
1-3 Brixton Road
London SW9 6DE
EASYRECRUE FRANKFURT
Berger Straße 175
60385 Frankfurt am Main,
Tel: +49 152 08 68 71 25
EASYRECRUE MADRID
C/Mallorca 4, Semisótano 3
28012 Madrid
Tel: +34 672 16 63 05
EASYRECRUE MILANO
Via Paolo Sarpi, 8
20154 Milano
Tel: +39 329 837 1998
easyRECrue is a service offered by EASYRECRUE SAS
with a capital of 585 051 euros.
Deposed at the registry of the commercial court of Paris
under the number B 794 671 370