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Looking beyond the obvious
Globalization and new opportunities for growth

January 2013
About this report


Looking beyond the obvious: globalization and new opportunities for growth looks at the most
important elements of globalization for business. This report draws on three sources of
original research:

►   2012 Globalization Survey, an online survey of 730 global business executives from
    around the world conducted for Ernst & Young by the Economist Intelligence Unit:

    ►    433 respondents from developed markets and 297 from rapid-growth markets (139
         from Brazil, Russia, India and China (BRIC) and 158 from other rapid-growth markets)

    ►    Reported annual revenues: 23%, US$10 billion or more; 24%, US$1 billion to
         US$9.9 billion; 49%, US$100 million to US$999.9 million; and 4%, under US$4 million

►   In-depth interviews with senior executives and high-level experts conducted at
    year-end 2012

►   Ernst & Young’s 2012 Globalization Index, which measures the 60 largest
    countries/territories by GDP according to their degree of globalization




Page 1
Introduction

►   The changing face of globalization will have a profound impact on the business
    landscape.

►   Our latest annual report shows that globalization is evolving against a highly volatile
    economic backdrop.

►   While globalization continues, its pace has slowed and its nature has changed.

►   Capital flows between East and West have become more balanced.

►   Technology has become the key driver of globalization, promoting innovation across
    nations and cultures.

►   The globalization of talent is at an early stage, with skilled people clustered in some
    locations but scarce in others.

►   These changes will require business leaders to carefully consider globalization trends
    and issues and respond with flexibility, speed and unconventional thinking.




Page 2
Setting the scene: summary of high-level
findings
Globalization is set to continue:
►   Global integration will continue, but at a slower pace.
►   Technology integration, especially mobile and social, is the biggest contributor to further globalization.
►   Global growth strategies are rebalancing toward a mix of developed and rapid-growth markets.

The BRICs will still be an engine of growth:
►   BRIC countries continue to outgrow as they integrate further into the global economy.
►   But challenges of market access, government policies and cultural integration persist, and traditional sources of
    competitive advantage (such as labor cost) start to erode.

Frontier markets are emerging as growth hot spots:
►   Rapid-growth markets emerging as the largest new revenue opportunity.
►   Eight in ten executives are planning to increase investment in rapid-growth markets beyond BRIC.
►   This reflects significant improvement in ease of doing business and overall environment in these markets.

Developed markets are competing in the new world:
►   Developed markets (North America, Western Europe) remain key to protecting the bottom line.
►   Near-sourcing and outsourcing in developed markets are increasing in response to high energy cost and emerging
    market opportunities.
►   Select industries (oil and gas, manufacturing) are planning to shift production capabilities back to developed markets.
►   Technology advances and innovation are rebalancing advantage.



Page 3
What this means for business:
 key considerations




Page 4
Key considerations for companies

►   Globalization continues, but it’s different this time around. Globalization will continue
    in the years ahead, but its pace will slow, with the financial crisis and subsequent recessions
    providing a tipping point. Trade, technology, culture, labor and capital will integrate at different rates
    across the 60 countries measured in the Globalization Index.

►   Companies must make “big bets” on markets they may not have considered
    before. Leading companies are adopting a multi-market approach. This may mean looking at
    opportunities in non-BRIC rapid-growth markets and developed markets, as well as creating
    customized strategies for different markets, areas, regions, sectors and countries. Taking “big bets”
    on carefully chosen markets, categories or technologies — those that match a business’s existing
    competencies — offers the best chance of securing a sustainable competitive advantage.

►   The BRICs are still reliable options — for now. For many multinational companies, the
    BRICs were the big bets of the past decade and will continue to be major players in the world
    economy. But as their growth slows over the next few years and their operating environments
    become more challenging, companies must look for additional growth markets.




Page 5
Key considerations for companies

►    The momentum is shifting to other hot spots. Non-BRIC rapid-growth markets are
     emerging as attractive locations for global business. Despite their risks, these markets are more
     globally integrated than the BRICs on a range of trade, investment, cultural and technological
     criteria, and in the past three years they have improved markedly in terms of ease of doing
     business, infrastructure, government policies and labor productivity. Non-BRIC rapid-growth
     markets present an opportunity for businesses to grow their demand base, rather than simply
     cutting cost.

►    Are developed markets worth betting on? While rapid-growth markets are picking up
     output share, developed markets are still major drivers of world economic activity. Innovation and
     exchange of technology and ideas give these markets an edge over their rapid-growth counterparts.
     Advanced economies that can leverage these capabilities are at an advantage.

►    Operational changes are essential to picking the right big bets and increasing
     their chances of a payoff. To choose the best opportunities from a wide variety of markets,
     companies must adapt their operations to a new growth cycle – one that requires highly disciplined
     and rigorous strategic planning, execution and learning, all supported and enhanced by technology.




Page 6
Achieving a competitive advantage

►   To achieve a competitive advantage by adapting operations to this new
    growth cycle, companies may consider the following approaches:
    ►    Strategic planning: allocate resources in a bold and focused way:
         ►   Deciding how to apportion scarce resources involves resolving many trade-offs and
             conflicts between slow-growth and rapid-growth markets, short-term and long-term returns,
             and volume-to-margin ratios.
         ►   Once companies decide on the right balance of these elements, they must settle on a
             handful of key investments that offer the best promise of future growth.
    ►    Execution: make your big-bet investments as local and granular as possible:
         ►   Succeeding in the world’s new markets means being immersed in them, including tailoring
             offerings to meet the exacting needs of local customers, forming close relationships with
             local officials and communities, manufacturing locally or establishing regional supply
             chains, and empowering local managers to make decisions.
    ►    Learning: transform your company into a “learning organization”:
         ►   Technology can provide businesses access to a wealth of data that they can feed into
             future strategic planning and use to become lean and flexible organizations that are well
             positioned to thrive in the global economy of the future.
         ►   An organization with a mind-set of continuous learning will be best equipped to manage in
             an ever-shifting business landscape.


Page 7
The 2012 Globalization Index




Page 8
The 2012 Globalization Index

►   Ernst & Young’s annual Globalization Index was developed in 2009 in conjunction with the Economist Intelligence
    Unit to measure the extent to which the 60 largest/territories by GDP are connecting to the rest of the world.
►   The Index is based on a comprehensive understanding of the underlying drivers for globalization across five main
    pillars: openness to trade, capital flows, exchange of technology and ideas, labor movements and cultural integration.
►   In 2012 we introduced revisions to the Globalization Index scoring system and included several new sub-indicators to
    better reflect the state of play in the global economy, technology and markets.
►   This table provides a breakdown of the top 10 countries/territories in the index for each of the five key categories
    most relevant to business.



                           2012    Change in score   Change in score
    Rank Country                                                       Trade Capital    Labor   Technology   Culture
                           Score   since 2011        since 1995

    1     Hong Kong        7.81    0.06              1.96               8.27   8.46     4.81    8.54          8.89

    2     Singapore        6.31    -0.02             1.01               8.57   6.04     4.80    5.56          6.31

    3     Ireland          5.63    0.08              1.20               6.32   6.04     5.90    3.68          6.35

    4     Belgium          5.49    0.11              1.17               6.39   6.64     5.60    4.27          4.29

    5     Switzerland      5.30    0.04              1.49               5.32   5.64     6.15    4.33          5.06

    6     Netherlands      5.19    0.02              0.92               6.24   5.59     5.19    4.49          4.21

    7     Sweden           4.96    0.01              0.97               6.27   5.29     4.82    4.07          4.12

    8     Denmark          4.94    0.01              0.92               5.88   5.33     4.88    4.26          4.12

    9     Hungary          4.75    0.07              1.02               6.63   4.15     5.03    3.82          3.92

    10    United Kingdom   4.74    0.03              0.63               5.89   4.81     4.83    3.94          4.06


Page 9
More on the Globalization index

►    The Globalization Index was created by identifying the key indicators of globalization most relevant to business. The
     table below shows, for each of the headline categories, the individual indicators used and their source. The categories
     were then weighted according to the views captured in a survey of 992 business leaders.

     Category and indicators                                                                        Weight   Source
     Movement of goods and services
     Total trade (exports and imports)                                                              40.0%    National accounts
     Trade openness (5=very high)                                                                   10.0%    Scored on 1-5 scale by EIU analysts
     Tariff and non-tariff barriers (5=very low)                                                    10.0%    Scored on 1-5 scale by EIU analysts
     Ease of trading (cross-border) (5=very easy)                                                   10.0%    Scored on 1-5 scale by EIU analysts
     Current-account restrictions (5=very low)                                                      10.0%    Scored on 1-5 scale by EIU analysts
     Share of main trading partners in total trade (%)                                              20.0%    National accounts
     Movement of capital and finance (Business leader weighting: 21%)
     FDI stocks (in and out, % GDP)                                                                 50.0%    IMF International Financial Statistics
     Portfolio capital flows (in and out, % GDP)                                                    8.3%     IMF International Financial Statistics
     Government policy towards foreign investment (5=very encouraging)                              8.3%     Scored on 1-5 scale by EIU analysts
     Expropriation risk (5=non-existent)                                                            8.3%     Scored on 1-5 scale by EIU analysts
     Investment protection schemes (5=very good)                                                    8.3%     Scored on 1-5 scale by EIU analysts
     Domestic favoritism by government (5=no favoritism)                                            8.3%     Scored on 1-5 scale by EIU analysts
     State control/ownership (5=no state interference)                                              8.3%     Scored on 1-5 scale by EIU analysts
     Exchange of technology and ideas (Business leader weighting: 21%)
     Trade in ICT goods (exports and imports) as % of GDP                                           30.0%    UNCTAD
     Trade in creative goods and services (exports and imports) as % of GDP                         30.0%    UNCTAD
     Broadband subscriptions (per 100 people)                                                       20.0%    International Telecommunications Union
     Internet subscribers (per 100 people)                                                          20.0%    International Telecommunications Union
     Movement of labor (Business leader weighting: 19%)
     Net migration rate (per 1,000 population)                                                      40.0%    United Nations
     Current transfers (in and out, as %GDP)                                                        40.0%    IMF International Financial Statistics
     Hiring of foreign nationals (5=very easy)                                                      20.0%    Scored on 1-5 scale by EIU analysts
     Cultural integration (Business leader weighting: 17%)
     Tourism (in and out, per 1,000 population)                                                     33.3%    World Tourism Organization
     International outgoing fixed telephone traffic (minutes) per capita                            33.3%    International Telecommunications Union
     Openness of national culture to foreign influence (5=very open)                                33.3%    Scored on 1-5 scale by EIU analysts
    Note: IMF stands for International Monetary Fund; EIU stands for Economist Intelligence Unit.




Page 10
Closing remarks

►   Globalization continues to define our business landscape, increasing levels of cross-
    border trade, capital and labor integration.

►   A constant challenge for businesses is to anticipate and interpret how globalization is
    changing, while understanding the opportunities and risks it creates.

►   Business leaders can react effectively to the forces of globalization or, even better,
    anticipate them to their advantage.

►   Companies will need to look for growth in new ways and from new places.

►   Those that understand the significance of globalization and tailor their strategies based
    on that understanding can rise to the top.




Page 11
Appendix: select survey charts




Page 12
Globalization is changing




Page 13
Technology will be the driver of globalization




Page 14
BRIC growth will outpace that of other index
countries




Page 15
Protectionism remains a concern




Page 16
Non-BRIC markets have high levels of
integration
                       4.00



                       3.50



                       3.00
                                                          Rapid Growth
                                                          Markets Ex. BRICs
                                                          BRICs
                       2.50



                       2.00
                              2004


                              2007


                              2010
                              2000
                              2001
                              2002
                              2003

                              2005
                              2006

                              2008
                              2009

                              2011
                              2012
                              2013
                              2014
                              2015
                              2016
  Source: Ernst & Young 2013 Globalization Index (Economist Intelligence Unit, 2012; Ernst &
  Young analysis)

Page 17
Top competitive drivers for non-BRIC
emerging markets




Page 18
A source of new demand opportunity




Page 19
But concerns about corruption remain




Page 20
Advanced economies remain key drivers of
economic activity




Page 21
Developed markets remain important to the
bottom line




Page 22
Ernst & Young
Assurance | Tax | Transactions | Advisory
                                                                           Growing Beyond
About Ernst & Young
Ernst & Young is a global leader in assurance, tax,                        In these challenging economic
transaction and advisory services. Worldwide, our                          times, opportunities still exist for
167,000 people are united by our shared values and                         growth. In Growing Beyond, we’re
an unwavering commitment to quality. We make a
difference by helping our people, our clients and our                      exploring how companies can best
wider communities achieve their potential.                                 exploit these opportunities — by
                                                                           expanding into new markets, finding
Ernst & Young refers to the global organization of
                                                                           new ways to innovate and taking
member firms of Ernst & Young Global Limited, each of
which is a separate legal entity. Ernst & Young Global                     new approaches to talent. You’ll
Limited, a UK company limited by guarantee, does not                       gain practical insights into what you
provide services to clients. For more information about                    need to do to grow. Join the debate
our organization, please visit www.ey.com.                                 at www.ey.com/growingbeyond.
© 2013 EYGM Limited.
All Rights Reserved.

EYG no. EX0183
BSC no. 1301-1003067


This publication contains information in summary form and is
therefore intended for general guidance only. It is not intended to be a
substitute for detailed research or the exercise of professional
judgment. Neither EYGM Limited nor any other member of the global
Ernst & Young organization can accept any responsibility for loss
occasioned to any person acting or refraining from action as a result
of any material in this publication. On any specific matter, reference
should be made to the appropriate advisor.

ED None




    Page 23

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Looking beyond the obvious

  • 1. Looking beyond the obvious Globalization and new opportunities for growth January 2013
  • 2. About this report Looking beyond the obvious: globalization and new opportunities for growth looks at the most important elements of globalization for business. This report draws on three sources of original research: ► 2012 Globalization Survey, an online survey of 730 global business executives from around the world conducted for Ernst & Young by the Economist Intelligence Unit: ► 433 respondents from developed markets and 297 from rapid-growth markets (139 from Brazil, Russia, India and China (BRIC) and 158 from other rapid-growth markets) ► Reported annual revenues: 23%, US$10 billion or more; 24%, US$1 billion to US$9.9 billion; 49%, US$100 million to US$999.9 million; and 4%, under US$4 million ► In-depth interviews with senior executives and high-level experts conducted at year-end 2012 ► Ernst & Young’s 2012 Globalization Index, which measures the 60 largest countries/territories by GDP according to their degree of globalization Page 1
  • 3. Introduction ► The changing face of globalization will have a profound impact on the business landscape. ► Our latest annual report shows that globalization is evolving against a highly volatile economic backdrop. ► While globalization continues, its pace has slowed and its nature has changed. ► Capital flows between East and West have become more balanced. ► Technology has become the key driver of globalization, promoting innovation across nations and cultures. ► The globalization of talent is at an early stage, with skilled people clustered in some locations but scarce in others. ► These changes will require business leaders to carefully consider globalization trends and issues and respond with flexibility, speed and unconventional thinking. Page 2
  • 4. Setting the scene: summary of high-level findings Globalization is set to continue: ► Global integration will continue, but at a slower pace. ► Technology integration, especially mobile and social, is the biggest contributor to further globalization. ► Global growth strategies are rebalancing toward a mix of developed and rapid-growth markets. The BRICs will still be an engine of growth: ► BRIC countries continue to outgrow as they integrate further into the global economy. ► But challenges of market access, government policies and cultural integration persist, and traditional sources of competitive advantage (such as labor cost) start to erode. Frontier markets are emerging as growth hot spots: ► Rapid-growth markets emerging as the largest new revenue opportunity. ► Eight in ten executives are planning to increase investment in rapid-growth markets beyond BRIC. ► This reflects significant improvement in ease of doing business and overall environment in these markets. Developed markets are competing in the new world: ► Developed markets (North America, Western Europe) remain key to protecting the bottom line. ► Near-sourcing and outsourcing in developed markets are increasing in response to high energy cost and emerging market opportunities. ► Select industries (oil and gas, manufacturing) are planning to shift production capabilities back to developed markets. ► Technology advances and innovation are rebalancing advantage. Page 3
  • 5. What this means for business: key considerations Page 4
  • 6. Key considerations for companies ► Globalization continues, but it’s different this time around. Globalization will continue in the years ahead, but its pace will slow, with the financial crisis and subsequent recessions providing a tipping point. Trade, technology, culture, labor and capital will integrate at different rates across the 60 countries measured in the Globalization Index. ► Companies must make “big bets” on markets they may not have considered before. Leading companies are adopting a multi-market approach. This may mean looking at opportunities in non-BRIC rapid-growth markets and developed markets, as well as creating customized strategies for different markets, areas, regions, sectors and countries. Taking “big bets” on carefully chosen markets, categories or technologies — those that match a business’s existing competencies — offers the best chance of securing a sustainable competitive advantage. ► The BRICs are still reliable options — for now. For many multinational companies, the BRICs were the big bets of the past decade and will continue to be major players in the world economy. But as their growth slows over the next few years and their operating environments become more challenging, companies must look for additional growth markets. Page 5
  • 7. Key considerations for companies ► The momentum is shifting to other hot spots. Non-BRIC rapid-growth markets are emerging as attractive locations for global business. Despite their risks, these markets are more globally integrated than the BRICs on a range of trade, investment, cultural and technological criteria, and in the past three years they have improved markedly in terms of ease of doing business, infrastructure, government policies and labor productivity. Non-BRIC rapid-growth markets present an opportunity for businesses to grow their demand base, rather than simply cutting cost. ► Are developed markets worth betting on? While rapid-growth markets are picking up output share, developed markets are still major drivers of world economic activity. Innovation and exchange of technology and ideas give these markets an edge over their rapid-growth counterparts. Advanced economies that can leverage these capabilities are at an advantage. ► Operational changes are essential to picking the right big bets and increasing their chances of a payoff. To choose the best opportunities from a wide variety of markets, companies must adapt their operations to a new growth cycle – one that requires highly disciplined and rigorous strategic planning, execution and learning, all supported and enhanced by technology. Page 6
  • 8. Achieving a competitive advantage ► To achieve a competitive advantage by adapting operations to this new growth cycle, companies may consider the following approaches: ► Strategic planning: allocate resources in a bold and focused way: ► Deciding how to apportion scarce resources involves resolving many trade-offs and conflicts between slow-growth and rapid-growth markets, short-term and long-term returns, and volume-to-margin ratios. ► Once companies decide on the right balance of these elements, they must settle on a handful of key investments that offer the best promise of future growth. ► Execution: make your big-bet investments as local and granular as possible: ► Succeeding in the world’s new markets means being immersed in them, including tailoring offerings to meet the exacting needs of local customers, forming close relationships with local officials and communities, manufacturing locally or establishing regional supply chains, and empowering local managers to make decisions. ► Learning: transform your company into a “learning organization”: ► Technology can provide businesses access to a wealth of data that they can feed into future strategic planning and use to become lean and flexible organizations that are well positioned to thrive in the global economy of the future. ► An organization with a mind-set of continuous learning will be best equipped to manage in an ever-shifting business landscape. Page 7
  • 9. The 2012 Globalization Index Page 8
  • 10. The 2012 Globalization Index ► Ernst & Young’s annual Globalization Index was developed in 2009 in conjunction with the Economist Intelligence Unit to measure the extent to which the 60 largest/territories by GDP are connecting to the rest of the world. ► The Index is based on a comprehensive understanding of the underlying drivers for globalization across five main pillars: openness to trade, capital flows, exchange of technology and ideas, labor movements and cultural integration. ► In 2012 we introduced revisions to the Globalization Index scoring system and included several new sub-indicators to better reflect the state of play in the global economy, technology and markets. ► This table provides a breakdown of the top 10 countries/territories in the index for each of the five key categories most relevant to business. 2012 Change in score Change in score Rank Country Trade Capital Labor Technology Culture Score since 2011 since 1995 1 Hong Kong 7.81 0.06 1.96 8.27 8.46 4.81 8.54 8.89 2 Singapore 6.31 -0.02 1.01 8.57 6.04 4.80 5.56 6.31 3 Ireland 5.63 0.08 1.20 6.32 6.04 5.90 3.68 6.35 4 Belgium 5.49 0.11 1.17 6.39 6.64 5.60 4.27 4.29 5 Switzerland 5.30 0.04 1.49 5.32 5.64 6.15 4.33 5.06 6 Netherlands 5.19 0.02 0.92 6.24 5.59 5.19 4.49 4.21 7 Sweden 4.96 0.01 0.97 6.27 5.29 4.82 4.07 4.12 8 Denmark 4.94 0.01 0.92 5.88 5.33 4.88 4.26 4.12 9 Hungary 4.75 0.07 1.02 6.63 4.15 5.03 3.82 3.92 10 United Kingdom 4.74 0.03 0.63 5.89 4.81 4.83 3.94 4.06 Page 9
  • 11. More on the Globalization index ► The Globalization Index was created by identifying the key indicators of globalization most relevant to business. The table below shows, for each of the headline categories, the individual indicators used and their source. The categories were then weighted according to the views captured in a survey of 992 business leaders. Category and indicators Weight Source Movement of goods and services Total trade (exports and imports) 40.0% National accounts Trade openness (5=very high) 10.0% Scored on 1-5 scale by EIU analysts Tariff and non-tariff barriers (5=very low) 10.0% Scored on 1-5 scale by EIU analysts Ease of trading (cross-border) (5=very easy) 10.0% Scored on 1-5 scale by EIU analysts Current-account restrictions (5=very low) 10.0% Scored on 1-5 scale by EIU analysts Share of main trading partners in total trade (%) 20.0% National accounts Movement of capital and finance (Business leader weighting: 21%) FDI stocks (in and out, % GDP) 50.0% IMF International Financial Statistics Portfolio capital flows (in and out, % GDP) 8.3% IMF International Financial Statistics Government policy towards foreign investment (5=very encouraging) 8.3% Scored on 1-5 scale by EIU analysts Expropriation risk (5=non-existent) 8.3% Scored on 1-5 scale by EIU analysts Investment protection schemes (5=very good) 8.3% Scored on 1-5 scale by EIU analysts Domestic favoritism by government (5=no favoritism) 8.3% Scored on 1-5 scale by EIU analysts State control/ownership (5=no state interference) 8.3% Scored on 1-5 scale by EIU analysts Exchange of technology and ideas (Business leader weighting: 21%) Trade in ICT goods (exports and imports) as % of GDP 30.0% UNCTAD Trade in creative goods and services (exports and imports) as % of GDP 30.0% UNCTAD Broadband subscriptions (per 100 people) 20.0% International Telecommunications Union Internet subscribers (per 100 people) 20.0% International Telecommunications Union Movement of labor (Business leader weighting: 19%) Net migration rate (per 1,000 population) 40.0% United Nations Current transfers (in and out, as %GDP) 40.0% IMF International Financial Statistics Hiring of foreign nationals (5=very easy) 20.0% Scored on 1-5 scale by EIU analysts Cultural integration (Business leader weighting: 17%) Tourism (in and out, per 1,000 population) 33.3% World Tourism Organization International outgoing fixed telephone traffic (minutes) per capita 33.3% International Telecommunications Union Openness of national culture to foreign influence (5=very open) 33.3% Scored on 1-5 scale by EIU analysts Note: IMF stands for International Monetary Fund; EIU stands for Economist Intelligence Unit. Page 10
  • 12. Closing remarks ► Globalization continues to define our business landscape, increasing levels of cross- border trade, capital and labor integration. ► A constant challenge for businesses is to anticipate and interpret how globalization is changing, while understanding the opportunities and risks it creates. ► Business leaders can react effectively to the forces of globalization or, even better, anticipate them to their advantage. ► Companies will need to look for growth in new ways and from new places. ► Those that understand the significance of globalization and tailor their strategies based on that understanding can rise to the top. Page 11
  • 13. Appendix: select survey charts Page 12
  • 15. Technology will be the driver of globalization Page 14
  • 16. BRIC growth will outpace that of other index countries Page 15
  • 17. Protectionism remains a concern Page 16
  • 18. Non-BRIC markets have high levels of integration 4.00 3.50 3.00 Rapid Growth Markets Ex. BRICs BRICs 2.50 2.00 2004 2007 2010 2000 2001 2002 2003 2005 2006 2008 2009 2011 2012 2013 2014 2015 2016 Source: Ernst & Young 2013 Globalization Index (Economist Intelligence Unit, 2012; Ernst & Young analysis) Page 17
  • 19. Top competitive drivers for non-BRIC emerging markets Page 18
  • 20. A source of new demand opportunity Page 19
  • 21. But concerns about corruption remain Page 20
  • 22. Advanced economies remain key drivers of economic activity Page 21
  • 23. Developed markets remain important to the bottom line Page 22
  • 24. Ernst & Young Assurance | Tax | Transactions | Advisory Growing Beyond About Ernst & Young Ernst & Young is a global leader in assurance, tax, In these challenging economic transaction and advisory services. Worldwide, our times, opportunities still exist for 167,000 people are united by our shared values and growth. In Growing Beyond, we’re an unwavering commitment to quality. We make a difference by helping our people, our clients and our exploring how companies can best wider communities achieve their potential. exploit these opportunities — by expanding into new markets, finding Ernst & Young refers to the global organization of new ways to innovate and taking member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global new approaches to talent. You’ll Limited, a UK company limited by guarantee, does not gain practical insights into what you provide services to clients. For more information about need to do to grow. Join the debate our organization, please visit www.ey.com. at www.ey.com/growingbeyond. © 2013 EYGM Limited. All Rights Reserved. EYG no. EX0183 BSC no. 1301-1003067 This publication contains information in summary form and is therefore intended for general guidance only. It is not intended to be a substitute for detailed research or the exercise of professional judgment. Neither EYGM Limited nor any other member of the global Ernst & Young organization can accept any responsibility for loss occasioned to any person acting or refraining from action as a result of any material in this publication. On any specific matter, reference should be made to the appropriate advisor. ED None Page 23