Simple introduction to Team management concepts..

1. Team Management
Sara Sayed M. Abdelkader
Teaching Assistant
Suez Canal University
Copyright 2013

2. Agenda
✓
1
2
Understanding the Individual Person.
Team-Building and the Leadership Role.
3
The Role of the Manager.
4
Organizational Skills.
5
Restructuring and Change Processes.
6
Essentials of Human Resources Mang.
7
Organizational Culture.
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3. Understanding the Individual Person.
• The starting point of understanding people is to
realize and accept the fact:
1
Everyone is not like you!
• Two people may respond completely different to
the same action.
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4. Understanding the Individual Person.
• A lack of understanding of ourselves and others
can lead to real problems such as tension,
disappointment, hurt feelings, unmet
Templates
expectations and poor communication.
1
2
Understanding People will make you successful
enterprenuer,dedicated employee and friendly colleague.
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5. Why understanding individual personalities?
Positive relationships
come from having an
accurate, healthy,
constructive view of
yourself and others.
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6. Understanding the Individual Person.
• The Model of Human Behavior
1
Using a POSITIVE
2
Using a POSITIVE
approach to highlight
approach to address
STRENGTHS.
(your strengths should
"carry you")
BLIND-SPOTS.
(your blind-spots should
"concern you")
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7. The Model of Human Behavior
There are 4 behavioral tendencies to help
characterize people:
• Outgoing
• Reserved
• Task-oriented
• People-oriented
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8. The Model of Human Behavior
Outgoing
1
Templates
2
People Oriented
Task Oriented
4
3
Reserved
Everyone has
some of all 4
of these
tendencies at
different times
and in different
situations.
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9. The Model of Human Behavior
Dominant
Driving
Doer
Task Oriented
Cautious
Competent
Careful
Outgoing
D
I
C
S
Reserved
Inspiring
Interesting
Interactive
People Oriented
Supportive
Steady
Stable
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10. Dominant
"D"
Focused on getting things done, accomplishing
tasks, getting to the bottom line as quickly as
possible and MAKING IT HAPPEN!
Inspiring
"I"
Loves to interact, socialize and
have fun. This person is focused on what others
may think of him or her.
Supportive
"S"
Cautious
"C"
Enjoys relationships,
helping or supporting other people and
working together as a team.
Seeks value, consistency and
quality information. This person focuses on
being correct and accurate.
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11. The Elevator Test:
Which Type are you?
Calculates
the weight to
see if the
elevator can
handle
another
person
Is on a hurry
and does not
want to wait
Holds the
door open
Happy either
way and
waiting
The elevator doors are about to close
on an eager rider who is trying to get on
the elevator. Four people are already
inside the elevator.
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12. What is your PQ ?
Your Personality Quotient
DISC Test
Test 2
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13. Agenda
1
✓
✓
2
Understanding the Individual Person.
Team-Building and the Leadership Role.
3
The Role of the Manager.
4
Organizational Skills.
5
Restructuring and Change Processes.
6
Essentials of Human Resources Mang.
7
Organizational Culture.
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14. Team Building
• A team is a group of people
working towards a common
goal.
• ‘Team Building' is the process
of enabling that group of people
to reach their goal.
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15. How To build effective Teams (1)
Clear Expectations
1
Templates
• Goals should
be designed to be
“SMART”.
• Understand
why the team is
created?
• Constancy of
purpose with
resources of
people, time and
money?
Context
2
• Understand
their Role.
• Define team's
importance to
accomplishment
of goals.
• Understand
their Vision &
Value.
Commitment
3
Templates
• Do team
members want
to participate?
• Members
committed to
accomplishing
mission ?
• Excited
&challenged by
the team?
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16. How To build effective Teams (2)
Communication
4
Templates
• Consistent
communication.
• Honest
Feedback.
• Newsletters, sta
tus
reports, meetings,
emails
Competence
5
Control
6
Templates
• Appropriate
people
participating?
• Enough freed
om and
empowerment?
• Enough
knowledge, skill
and capability
• Understand
their
boundaries?
• Access to the
help needed.
• Limitations
defined?
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17. How To build effective Teams (3)
Collaboration
4
Templates
• Understand the
stages of group
development?
• Working
together
effectively
interpersonally?
• Cooperate to
accomplish goals.
Creative Innovation
5
• Value creative
thinking, unique
solutions, and
new ideas?
• Reward people
who take
reasonable risks
to make
improvements?
Consideration
6
Templates
• Determine
membership of
the team.
• Determine
time frames for
starting &end of
team.
• Assign the
role of leader.
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18. Team Building Activities
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19. Agenda
1
✓
✓
2
Understanding the Individual Person.
Team-Building and the Leadership Role.
3
The Role of the Manager.
4
Organizational Skills.
5
Restructuring and Change Processes.
6
Essentials of Human Resources Mang.
7
Organizational Culture.
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20. What is Leadership?
1
2
3
A process of influence beyond scope of
formal authority
Ability to influence people to achieve
extra-ordinary results
A process of influencing people to
achieve goals and produce change
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Leadership is
providing a
vision..
that attracts
people..
to a cause and
inspiring them
to work..
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21. Leadership and Management
Leadership
• An influence
process beyond
scope of formal
authority.
• Ability to influence
people to achieve
extra-ordinary
results.
Management
• Getting done
through other people.
• Complete tasks
efficiently.
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22. Leadership and Management
• Peter Drucker:
3
“Managers are people who do
things right;
while leaders are people who do
the right thing ” .
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23. Leadership and Management
Leadership
• Focus on people
Do the right things
Inspire
Influence
Motivate
Build
Shape entities
Management
• Focus on things
Do things right
Plan
Organize
Direct
Control
Follows the rules
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24. Leadership and Management
What is important as a leader
3
“Is not what happens when you are
there; it is what happens when you
are not there!” .
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25. The 1 most important word
We
The 2 most important words
Thank you
The 3 most important words
If you please
The 4 most important words
What is your opinion ?
The 5 most important words
I am proud of you
The 6 most important words
I admit I made a mistake
the least important word
I
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26. Agenda
1
2
Understanding the Individual Person.
Team-Building and the Leadership Role.
3
✓
The Role of the Manager.
4
Organizational Skills.
5
Restructuring and Change Processes.
6
Essentials of Human Resources Mang.
7
Organizational Culture.
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27. Organizational Skills
• Organizational skills
enable people to plan
and carry on activities
effectively. To put order
to a situation, objects, or
people.
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28. Team manager View
1
2
3
Understand the internal functioning of an organization and
Team and know how it achieves its specific objectives.
Skilled in personal organization.
Ability to work with and develop teams and create
appropriate environments to achieve objectives.
Four critical components are rewarding achievements,
providing feedback, recognizing strengths and providing
challenges.
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29. Team member View
1
2
3
4
General Organizing Skills:
determine the supplies they need, how to arrange their files and
whom to contact for specific information.
Planning and Scheduling:
Plan tasks ahead of time to bring the project to fruition.
allocating a time period for specific tasks or workload.
Pirioritizing:
Determining the order for which to complete each of your tasks.
Coordinating Resources:
Coordinate both internal and external resources.
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30. 5 Magical Tips !
Check emails twice a day and let people know this is what
you do, so they don't expect a response outside of those
times.
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31. 5 Magical Tips !
Apply the 3 "D's" in handling every piece of correspondence:
deal with it, delegate it or destroy it.
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32. 5 Magical Tips !
Schedule meetings with other staff once a day to avoid constant
interruptions.
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33. 5 Magical Tips !
Keep a day timer with hourly timeslots to indicate what your tasks
are throughout the day.
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34. 5 Magical Tips !
At the end of the day, check your calendar to see what your first
task is for the next day and do any necessary advanced
preparation.
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35. Organization Skills
Activities
Blind Modeling
Scavenger Hunts
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36. Agenda
1
2
Understanding the Individual Person.
Team-Building and the Leadership Role.
3
4
✓
The Role of the Manager.
Organizational Skills.
5
Restructuring and Change Processes.
6
Essentials of Human Resources Mang.
7
Organizational Culture.
Copyright 2013

37. Change and Restructuring Processes
Change and restructuring often
provide opportunities to improve work
organization and the
content of jobs and for changes in
roles and responsibilities which may
enhance skills and
career development while leading to
better and more efficient use of staff
resources as well as
other resources.
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38. Change and Restructuring Processes
However, change and restructuring
may also impact on the stability of staff
management relations and create
concerns among staff affected by the
change or restructuring.
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39. Guidelines
Fear
Stress
Rumors
Communicate
Meeting
Feedback
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40. Planning for Change
Structure
&
Timing
&
Purpose
Jobs
Costs
&
Budget
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41. Agenda
1
2
Understanding the Individual Person.
Team-Building and the Leadership Role.
3
4
Organizational Skills.
5
✓
The Role of the Manager.
Restructuring and Change Processes.
6
Essentials of Human Resources Mang.
7
Organizational Culture.
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42. Essentials of Human Resource Manag.
The function within an
organization that focuses
on recruitment
of, management of, and
providing direction for the
people who work in the
organization.
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43. • The 1 most important word
• Staff is the most important resource in the
organization.
• It is a key ingredient to success.
• It creates organizational accomplishments and
innovations.
Importance
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44. HR Management Process
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45. Agenda
1
2
Understanding the Individual Person.
Team-Building and the Leadership Role.
3
4
Organizational Skills.
5
Restructuring and Change Processes.
6
✓
The Role of the Manager.
Essentials of Human Resources Mang.
7
Organizational Culture.
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46. Organizational Culture
Culture is an
observable, powerful force
in any organization. Made
up of its members’ shared
values, beliefs, symbols, a
nd behaviors.
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47. • The values and behaviors that contribute to the
unique social and psychological environment of an
organization.
• It includes
an organization's expectations, experiences, philosophy, and
values that hold it together, and is expressed in its selfimage, inner workings, interactions with the outside
world, and future expectations.
• It is based on shared attitudes, beliefs, customs, and written
and unwritten rules that have been developed over time and
are considered valid.
Highlights
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48. Types of Cultures
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49. THANK YOU!
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