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ETERNITY NE
VoIP Configuration
Agenda
Introduction to VoIP
Network Parameters
SIP Trunk Configuration
SIP Extension Configuration
Matrix Extended IP Phone
Video Calling through VoIP
Introduction to VoIP
Introduction to VoIP
What is VoIP?
Voice over Internet Protocol is a technique which is
used in delivery of voice communication sessions over
internet
In VoIP calling, voice is first converted into digital
signals or IP packets and then transferred over internet
Agenda
Introduction to VoIP
Network Parameters
SIP Trunk Configuration
SIP Extension Configuration
Matrix Extended IP Phone
Video Calling through VoIP
VoIP Module in ETERNITY NE
To have the functionality of VoIP in ETERNITY NE, a VoIP
module must be installed in it.
Network Connection Type
Static
DHCP
PPPoE
If your network uses Static IP address scheme, select STATIC in
ETERNITY NE
In Dynamic Host Configuration Protocol(DHCP), network assigns
free available IP address to the system
When your network uses PPPoE addressing scheme, PPPoE
server will automatically assign IP network credentials
Network Parameters
Select Preferred WAN type i.e. Ethernet
or Wireless WAN 1 or 2
Select Network
connection type i.e.
Static, DHCP or PPPoE
Basic Settings 
Network Parameters
Program IP
details here for
connection
type: Static
Define user name, Password
& Service name for
connection type PPPoE
Network Parameters
Basic Settings 
Network Parameters
Define Access
point, Dial –
up number
here
Define User name & password for
authentication (Optional)
Dynamic DNS
Dynamic DNS
Dynamic DNS means to assign one Domain Name to such host whose IP address
changed frequently
For this setup DDNS client should be installed in client network who can give
updates to globally accessible DDNS server about public IP details assigned to
router at client site
Configuring Dynamic DNS
Basic Settings 
Network Parameters
Program the
Host Name
provided by
Dyndns.org
here, if the
DDNS option is
enabled
Program the
‘User-ID’
provided by
Dyndns.org
here, if the
DDNS option
is enabled
Click here to update the
IP address at particular
instant
STUN
Simple Traversal of UDP through NATs
UDP (User Datagram Protocol) is a Network Protocol for
Transmission of Data
STUN
Router
STUN Server
STUN Client
STUN Client requests
STUN Server
Server updates
with IP address
used by router
and open port to
client
Client uses this
information of
IP address and
free port from
the server to
ETERNITY NE
Configuring STUN
Program this
parameter if your
ETERNITY is located
behind a NAT Router
Program the STUN Server
Address & port here
DHCP Server
The DHCP server manages a pool of IP addresses.
Server assigns IP addresses and IP parameters to IP devices and computers to
add to its own network.
ETERNITY NE has in-built DHCP server for registering Matrix IP phones
Configuring DHCP Server
Enable DHCP server
from here
Define the total number of
hosts on the network (2-48)
Program the DNS IP
address here
Define the starting IP
address of DHCP pool
Lease time after which IP
address will be reassigned
ETERNITY NE as DHCP Server
192.168.2.50 192.168.2.51 192.168.2.52 192.168.2.54
Agenda
Introduction to VoIP
Network Parameters
SIP Trunk Configuration
SIP Extension Configuration
Matrix Extended IP Phone
Video Calling through VoIP
SIP Trunk Configuration
VoIP calls can be Initiated after suitable programming of SIP Trunks
ETERNITY NE supports 2 types of SIP trunks: Peer to Peer and Proxy
Peer-to-Peer Calling
203.88.143.218 204.88.142.218
Internet
TCP/IP
Making a VoIP call directly to the destination
without any intervention of any mediator is called
peer-to-peer calling.
You just need to know the called party’s IP address.
Advance Settings 
VoIP Configuration 
Peer to Peer Table
Enter Destination IP
address to be dialed in
opposite to the number
Configuration: Peer-to-Peer Calling
Configuration: Peer-to-Peer Calling
Basic Settings  SIP
Trunks
Keep SIP ID blank for Peer – to –
Peer calling
Enable SIP trunk
from here
Define trunk type Peer – To –
Peer for P2P calling
This parameter
has two options:
Trunk and
Station
Configuration: Peer-to-Peer Calling
If you select Trunk, then it
will follow the route
incoming call as per the SIP
trunk
Configuration: Peer-to-Peer Calling
Peer-to-Peer Calling
If you select Station, then it
will follow the direct
landing on specified
extension
Calling 205
201 205 207
Proxy Calling
Making VoIP calls through proxy server is called proxy calling
Proxy Server: abc.com
Client 1
SIP ID 401
Client 2
SIP ID 402
Client 3
SIP ID 403
401 calling 402
Requirement for Proxy Calling
Proxy server authenticates the clients for outgoing calls through it
What is required
for
authentication?
SIP ID
Authentication ID
Authentication
Password
Registrar Server
Address
Registrar Server
port
Configuration: Proxy Calling
Basic Settings  SIP
Trunks
Define trunk type as
Proxy for Proxy Calling
Enable SIP trunk
from here
Registrar Server Address of
Proxy server & port number
Program Authentication ID &
password given by ITSP for
Proxy calling
Configuration: Proxy Calling
Enable outbound Proxy & Program Proxy address
& port number. The outbound proxy is a normal
SIP proxy. You configure your client, the phone or
software, to use the proxy for all SIP sessions
SIP Trunk: Parameters
Basic Settings  SIP
Trunks
Select Vocoder preference
according to the available
Bandwidth
SIP Trunk: Parameters
COS applicable to SIP trunk
when used as peer to peer
SIP Trunk: Parameters
Parameters
applicable to SIP
trunk when used as
peer to peer
Agenda
Introduction to VoIP
Network Parameters
SIP Trunk Configuration
SIP Extension Configuration
Matrix Extended IP Phone
Video Calling through VoIP
SIP Extension
SIP extensions in ETERNITY NE works
similar to any SLT or DKP in it
SLT DKP SIP Extension
SIP Extension
ETERNITY NE acts as SIP server to register SIP extensions
ETERNITY NE supports up to 16 SIP Extensions (8 – In-Built
Available ) (Other 8 – SIP Extension license required)
Configuring SIP Extension
Basic Settings 
SIP Extensions
Enable flag to enable
SIP Extension
Define user name &
password to authenticate
SIP Extension
COS for SIP
Extension
Configuring SIP Extension
Let’s take
an
example
Matrix SPARSH VP248
Soft phone in PC Soft phone in android device
For SIP
extension
3301
You can register
three SIP
devices
simultaneously
with one SIP ID:
Call Forking
Configuring SIP Extension
You have to
give number
and name to
the required
SIP extension
Basic Settings 
Extn. & Feature
Codes
Configuring SIP Extension
The name &
number you
have given
After enabling the SIP
extension, define the
Authentication ID &
Password
Configuration at Matrix SPARSH VP248
Open the
GUI of
SPARSH
VP248
Configuration at Matrix SPARSH VP248
Configure the SIP
trunk settings
according to the
server, ETERNITY
NE
Enter ETERNITY NE’s
IP address in registrar
server address
SIP trunk
mode should
be proxy
Configuration at Matrix SPARSH VP248
After successful
settings, SIP trunk is
active
SIP Extension Status in ETERNITY NE
In the SIP extension
status of ETERNITY
NE for SPARSH VP248
registration is shown
Matrix SPARSH VP248 as SIP
Extension
Configuration Soft Phone in PC
Download any soft phone
and install it in your PC
Open the soft phone
settings and configure as
per the server
Configuration Soft Phone in PC
Second contact has been
registered for the soft phone in
PC
SIP Extension Status in ETERNITY NE
PC Soft Phone as SIP Extension
Configuration Soft Phone in Android
Phone
Download soft
phone and install
it in your phone
SIP Extension Status in ETERNITY NE
Third contact has been
registered for the soft phone in
android phone
Android Soft Phone as SIP Extension
Agenda
Introduction to VoIP
Network Parameters
SIP Trunk Configuration
SIP Extension Configuration
Matrix Extended IP Phone
Video Calling through VoIP
Matrix Extended IP Phone
SIP extensions we registered just previously are called as Open SIP
Phones. These phones do not work as a DKP.
Matrix provides its proprietary IP phones to register as an
Extended IP Phone which will work as it is a DKP
Matrix SPARSH VP248
Matrix SPARSH MS
Configuring Matrix Extended IP Phone
Enable extended
phone mode, select
the type and enter
MAC address of the
phone
Click on Location-1
Configuring Matrix Extended IP Phone
Server Address: IP address of
ETERNITY NE
Server Port: HTTP port / Web
Server Port of ETERNITY NE
Note: Details required to be entered at IP phone side when it is to be used
as extended phone mode, whether it is SPARSH VP248, SPARSH MS or
SPARSH M2S
Matrix Extended IP Phone- SPARSH VP248
Keep pressing #
after loading
Matrix Extended IP Phone- SPARSH VP248
Server
port is 80
Matrix Extended IP Phone- SPARSH
VP248
Matrix Extended IP Phone- SPARSH MS
SPARSH MS is a mobile softphone client for android smartphones
and iPhones for consistent in-office experience.
You can use Wi-Fi or cellular networks to connect to the system
while working from office, home or travelling to any location.
There is a flexibility to reach to office users with direct extension
number dialing.
Download Matrix SPARSH MS from play store if you have android device or from
apple store if you have iPhone.
Matrix Extended IP Phone- SPARSH MS
Configuring Matrix Extended IP Phone
Here select extended
phone type as
SPARSH MS, then
enter IMEI number
or device ID
Select the
internal and
external registrar
address as per
the network
connectivity
Matrix Extended IP Phone- SPARSH MS
Server port
is 80
Agenda
Introduction to VoIP
Network Parameters
SIP Trunk Configuration
SIP Extension Configuration
Matrix Extended IP Phone
Video Calling through VoIP
Video Calling through VoIP
Matrix provides video calling facility also with VoIP calling only.
The phones we use for example
Video Calling with SPARSH M2S
Download Matrix SPARSH M2S from play store if you have android device or from
apple store if you have iPhone.
All the settings of SPARSH M2S is similar to SPARSH MS for the server settings at
ETERNITY NE server end
Video Calling with SPARSH M2S
After you install the application of SPARSH M2S; let us suppose you are using an
android tablet for video calling
You will have to enter
the credentials as per
the server settings
(Extended phone type
settings)
Video Calling with SPARSH M2S
User is registered
properly
XYZ is calling
another SIP
extension 615
Option to
start video
call
Option to
start audio
call
Option to
send IM
Video Calling with SPARSH M2S
Option to make
a video call
Here it will be
your video
Video Calling with SPARSH M2S
During an audio
call, you can
switch it over a
video call by
selecting this
option
Options: Video Calling with SPARSH
M2S
Video Calling with Bria Soft
phone
Enter the credentials
in the SIP account of
Bria phone
Video Calling with Bria Soft
phone
Disable the
ICE flag
Video Calling with Bria Soft phone
Option for
video call
Video Calling with Linphone
Video Calling with Linphone
Video Calling with Linphone
Disable the ICE
flag
Video Calling with Linphone
Enter the SIP
extension
number
whom you
want to call
Video calling:
Caller’s video
will come
Eternity NE VoIP

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Eternity NE VoIP

  • 3. Agenda Introduction to VoIP Network Parameters SIP Trunk Configuration SIP Extension Configuration Matrix Extended IP Phone Video Calling through VoIP
  • 6. What is VoIP? Voice over Internet Protocol is a technique which is used in delivery of voice communication sessions over internet In VoIP calling, voice is first converted into digital signals or IP packets and then transferred over internet
  • 7. Agenda Introduction to VoIP Network Parameters SIP Trunk Configuration SIP Extension Configuration Matrix Extended IP Phone Video Calling through VoIP
  • 8. VoIP Module in ETERNITY NE To have the functionality of VoIP in ETERNITY NE, a VoIP module must be installed in it.
  • 9. Network Connection Type Static DHCP PPPoE If your network uses Static IP address scheme, select STATIC in ETERNITY NE In Dynamic Host Configuration Protocol(DHCP), network assigns free available IP address to the system When your network uses PPPoE addressing scheme, PPPoE server will automatically assign IP network credentials
  • 10. Network Parameters Select Preferred WAN type i.e. Ethernet or Wireless WAN 1 or 2 Select Network connection type i.e. Static, DHCP or PPPoE Basic Settings  Network Parameters Program IP details here for connection type: Static Define user name, Password & Service name for connection type PPPoE
  • 11. Network Parameters Basic Settings  Network Parameters Define Access point, Dial – up number here Define User name & password for authentication (Optional)
  • 13. Dynamic DNS Dynamic DNS means to assign one Domain Name to such host whose IP address changed frequently For this setup DDNS client should be installed in client network who can give updates to globally accessible DDNS server about public IP details assigned to router at client site
  • 14. Configuring Dynamic DNS Basic Settings  Network Parameters Program the Host Name provided by Dyndns.org here, if the DDNS option is enabled Program the ‘User-ID’ provided by Dyndns.org here, if the DDNS option is enabled Click here to update the IP address at particular instant
  • 15. STUN Simple Traversal of UDP through NATs UDP (User Datagram Protocol) is a Network Protocol for Transmission of Data
  • 16. STUN Router STUN Server STUN Client STUN Client requests STUN Server Server updates with IP address used by router and open port to client Client uses this information of IP address and free port from the server to ETERNITY NE
  • 17. Configuring STUN Program this parameter if your ETERNITY is located behind a NAT Router Program the STUN Server Address & port here
  • 18. DHCP Server The DHCP server manages a pool of IP addresses. Server assigns IP addresses and IP parameters to IP devices and computers to add to its own network. ETERNITY NE has in-built DHCP server for registering Matrix IP phones
  • 19. Configuring DHCP Server Enable DHCP server from here Define the total number of hosts on the network (2-48) Program the DNS IP address here Define the starting IP address of DHCP pool Lease time after which IP address will be reassigned
  • 20. ETERNITY NE as DHCP Server 192.168.2.50 192.168.2.51 192.168.2.52 192.168.2.54
  • 21. Agenda Introduction to VoIP Network Parameters SIP Trunk Configuration SIP Extension Configuration Matrix Extended IP Phone Video Calling through VoIP
  • 22. SIP Trunk Configuration VoIP calls can be Initiated after suitable programming of SIP Trunks ETERNITY NE supports 2 types of SIP trunks: Peer to Peer and Proxy
  • 23. Peer-to-Peer Calling 203.88.143.218 204.88.142.218 Internet TCP/IP Making a VoIP call directly to the destination without any intervention of any mediator is called peer-to-peer calling. You just need to know the called party’s IP address.
  • 24. Advance Settings  VoIP Configuration  Peer to Peer Table Enter Destination IP address to be dialed in opposite to the number Configuration: Peer-to-Peer Calling
  • 25. Configuration: Peer-to-Peer Calling Basic Settings  SIP Trunks Keep SIP ID blank for Peer – to – Peer calling Enable SIP trunk from here Define trunk type Peer – To – Peer for P2P calling
  • 26. This parameter has two options: Trunk and Station Configuration: Peer-to-Peer Calling
  • 27. If you select Trunk, then it will follow the route incoming call as per the SIP trunk Configuration: Peer-to-Peer Calling
  • 28. Peer-to-Peer Calling If you select Station, then it will follow the direct landing on specified extension Calling 205 201 205 207
  • 29. Proxy Calling Making VoIP calls through proxy server is called proxy calling Proxy Server: abc.com Client 1 SIP ID 401 Client 2 SIP ID 402 Client 3 SIP ID 403 401 calling 402
  • 30. Requirement for Proxy Calling Proxy server authenticates the clients for outgoing calls through it What is required for authentication? SIP ID Authentication ID Authentication Password Registrar Server Address Registrar Server port
  • 31. Configuration: Proxy Calling Basic Settings  SIP Trunks Define trunk type as Proxy for Proxy Calling Enable SIP trunk from here Registrar Server Address of Proxy server & port number Program Authentication ID & password given by ITSP for Proxy calling
  • 32. Configuration: Proxy Calling Enable outbound Proxy & Program Proxy address & port number. The outbound proxy is a normal SIP proxy. You configure your client, the phone or software, to use the proxy for all SIP sessions
  • 33. SIP Trunk: Parameters Basic Settings  SIP Trunks Select Vocoder preference according to the available Bandwidth
  • 34. SIP Trunk: Parameters COS applicable to SIP trunk when used as peer to peer
  • 35. SIP Trunk: Parameters Parameters applicable to SIP trunk when used as peer to peer
  • 36. Agenda Introduction to VoIP Network Parameters SIP Trunk Configuration SIP Extension Configuration Matrix Extended IP Phone Video Calling through VoIP
  • 37. SIP Extension SIP extensions in ETERNITY NE works similar to any SLT or DKP in it SLT DKP SIP Extension
  • 38. SIP Extension ETERNITY NE acts as SIP server to register SIP extensions ETERNITY NE supports up to 16 SIP Extensions (8 – In-Built Available ) (Other 8 – SIP Extension license required)
  • 39. Configuring SIP Extension Basic Settings  SIP Extensions Enable flag to enable SIP Extension Define user name & password to authenticate SIP Extension COS for SIP Extension
  • 40. Configuring SIP Extension Let’s take an example Matrix SPARSH VP248 Soft phone in PC Soft phone in android device For SIP extension 3301 You can register three SIP devices simultaneously with one SIP ID: Call Forking
  • 41. Configuring SIP Extension You have to give number and name to the required SIP extension Basic Settings  Extn. & Feature Codes
  • 42. Configuring SIP Extension The name & number you have given After enabling the SIP extension, define the Authentication ID & Password
  • 43. Configuration at Matrix SPARSH VP248 Open the GUI of SPARSH VP248
  • 44. Configuration at Matrix SPARSH VP248 Configure the SIP trunk settings according to the server, ETERNITY NE Enter ETERNITY NE’s IP address in registrar server address SIP trunk mode should be proxy
  • 45. Configuration at Matrix SPARSH VP248 After successful settings, SIP trunk is active
  • 46. SIP Extension Status in ETERNITY NE In the SIP extension status of ETERNITY NE for SPARSH VP248 registration is shown
  • 47. Matrix SPARSH VP248 as SIP Extension
  • 48. Configuration Soft Phone in PC Download any soft phone and install it in your PC Open the soft phone settings and configure as per the server
  • 49. Configuration Soft Phone in PC Second contact has been registered for the soft phone in PC SIP Extension Status in ETERNITY NE
  • 50. PC Soft Phone as SIP Extension
  • 51. Configuration Soft Phone in Android Phone Download soft phone and install it in your phone
  • 52. SIP Extension Status in ETERNITY NE Third contact has been registered for the soft phone in android phone
  • 53. Android Soft Phone as SIP Extension
  • 54. Agenda Introduction to VoIP Network Parameters SIP Trunk Configuration SIP Extension Configuration Matrix Extended IP Phone Video Calling through VoIP
  • 55. Matrix Extended IP Phone SIP extensions we registered just previously are called as Open SIP Phones. These phones do not work as a DKP. Matrix provides its proprietary IP phones to register as an Extended IP Phone which will work as it is a DKP Matrix SPARSH VP248 Matrix SPARSH MS
  • 56. Configuring Matrix Extended IP Phone Enable extended phone mode, select the type and enter MAC address of the phone Click on Location-1
  • 57. Configuring Matrix Extended IP Phone Server Address: IP address of ETERNITY NE Server Port: HTTP port / Web Server Port of ETERNITY NE Note: Details required to be entered at IP phone side when it is to be used as extended phone mode, whether it is SPARSH VP248, SPARSH MS or SPARSH M2S
  • 58. Matrix Extended IP Phone- SPARSH VP248 Keep pressing # after loading
  • 59. Matrix Extended IP Phone- SPARSH VP248 Server port is 80
  • 60. Matrix Extended IP Phone- SPARSH VP248
  • 61. Matrix Extended IP Phone- SPARSH MS SPARSH MS is a mobile softphone client for android smartphones and iPhones for consistent in-office experience. You can use Wi-Fi or cellular networks to connect to the system while working from office, home or travelling to any location. There is a flexibility to reach to office users with direct extension number dialing.
  • 62. Download Matrix SPARSH MS from play store if you have android device or from apple store if you have iPhone. Matrix Extended IP Phone- SPARSH MS
  • 63. Configuring Matrix Extended IP Phone Here select extended phone type as SPARSH MS, then enter IMEI number or device ID Select the internal and external registrar address as per the network connectivity
  • 64. Matrix Extended IP Phone- SPARSH MS Server port is 80
  • 65. Agenda Introduction to VoIP Network Parameters SIP Trunk Configuration SIP Extension Configuration Matrix Extended IP Phone Video Calling through VoIP
  • 66. Video Calling through VoIP Matrix provides video calling facility also with VoIP calling only. The phones we use for example
  • 67. Video Calling with SPARSH M2S Download Matrix SPARSH M2S from play store if you have android device or from apple store if you have iPhone. All the settings of SPARSH M2S is similar to SPARSH MS for the server settings at ETERNITY NE server end
  • 68. Video Calling with SPARSH M2S After you install the application of SPARSH M2S; let us suppose you are using an android tablet for video calling You will have to enter the credentials as per the server settings (Extended phone type settings)
  • 69. Video Calling with SPARSH M2S User is registered properly XYZ is calling another SIP extension 615 Option to start video call Option to start audio call Option to send IM
  • 70. Video Calling with SPARSH M2S Option to make a video call Here it will be your video
  • 71. Video Calling with SPARSH M2S During an audio call, you can switch it over a video call by selecting this option
  • 72. Options: Video Calling with SPARSH M2S
  • 73. Video Calling with Bria Soft phone Enter the credentials in the SIP account of Bria phone
  • 74. Video Calling with Bria Soft phone Disable the ICE flag
  • 75. Video Calling with Bria Soft phone Option for video call
  • 76. Video Calling with Linphone
  • 77. Video Calling with Linphone
  • 78. Video Calling with Linphone Disable the ICE flag
  • 79. Video Calling with Linphone Enter the SIP extension number whom you want to call Video calling: Caller’s video will come