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TECHNOLOGY WORKGROUPS




A radical break
in the mail
supply chain
costs
Antoine MERCIER
CEO




A radical break in the mail supply chain cost   (MERCIER) 10 October 2006
Background                             TECHNOLOGY WORKGROUPS


E-BOX has since inception in 2000 focused on
research and development of innovative postal
services
In 2005, E-BOX invents “L’Agence Postale Rapide
e-box™”, presented at Post expo 2005 conference
in Paris
E-BOX has also conceived the CitEbox logistic
system™, which optimizes routing from a suburban
depot to all its related urban postal facilities
The urban depot will support a cluster of
conveniently located E-BOX automated postal
facilities remotely piloted through secured VPN,
high-speed line and Internet connection from a
central database
When parcels are put in each shared automated
box by a CitEbox delivery man their recipients
receive a text message and an email telling them
that they have mail or parcel to be collected at their
24/7 convenience.

A radical break in the mail supply chain cost            (MERCIER) 10 October 2006
TECHNOLOGY WORKGROUPS

          The mail stream (mail manifesto 2006)
                                                               Mail &          Physical         Customer
             Data       Media              Print &           Documents          Mail     Response   management
           Services    Services            Production        Services         Distribution



        8%            16%              14%                 7%             51%               4%
                                                           72%
                               Electronic               Mail Mgt         Consolidation
                              Consolidation             Services           Transport

                                   Print &          Electronic           Value added
                                  Production      Documents Mgt            Delivery

                            Outward fulfille-       Physical              Commodity
                            ment & dispach        Documents Mgt            Delivery

                                                    Facilities
                                                   management


    Represents 65% of the total market, that is to say for EU countries
    133 billions of euros
A radical break in the mail supply chain cost                   (MERCIER) 10 October 2006
TECHNOLOGY WORKGROUPS

                                                                           Mail &      Physical
Postal Industry major stakes                                Print &
                                                            Production
                                                                         Documents
                                                                         Services
                                                                                        Mail
                                                                                      Distribution



 The postal industry competes with other media for Direct Marketing and Account
Management communication, the both of which represent 90% of the mail flow
 Pressure on prices is going to increase in order to maintain this flow in developed
countries and create it in others
 The whole chain already has gone through impressive modernising and process
automation progresses. The weakest link still is mail physical distribution
 It is therefore vital for the postal industry to create a radical break in the physical mail
supply chain cost by decreasing the number of intermediaries – as in the « e-commerce »
revolution – and adapting mail distribution to economy realities (two mail deliveries per week
at each address for instance)
 Yet creating « low cost » postal processes shouldn’t be detrimental to the quality of
service as felt by the customer in terms of tracking, « day certain » and confidentiality
 Integrating new technologies at each step of the process will achieve such goal as
explained now

A radical break in the mail supply chain cost            (MERCIER) 10 October 2006
TECHNOLOGY WORKGROUPS

                    Mail &
     Print &      Documents             Physical Mail Distribution
    Production    Services



           1                        2             3                        4

                                                                     4 Final street delivery by
                                                                     each postman member
                                                                     of e-box club


1 Print &Production and sort and
sequence by final delivery
postman from each e-box APR
address (packet of letters)
2 Transport of the packets of
letters to CitEbox suburban depot
3 CitEbox logistic system™
delivers the packets in the
automated postal facilities (APR)

A radical break in the mail supply chain cost           (MERCIER) 10 October 2006
TECHNOLOGY WORKGROUPS

         The proof of the radical break in the mail supply chain cost
                                      Now (1)                                                   Future

  Print & Production                         6,9 p                                                    7,2 p

Mail & Documents Services                    3,5 p                                                    3,7 p
                                                               Consolidation transport                2,0 p
                                                               CitEbox network                        0,5 p
                                                               Commodity delivery                     8,0 p
 Physical Mail Distribution                  24,0 p            Value added services                   1,0 p


                                                                Cost reduction :
                                                                35% or 12 p per mail
   Value added services                                         piece

Total (pence per letter)               34,4 p                                                     22,4 p

  Hypothesis: UK Market, >35g letters, packets of 350 letters, two deliveries per week, Urban areas
  (1) Source : the mail manifesto 2006 PUG

A radical break in the mail supply chain cost                         (MERCIER) 10 October 2006
TECHNOLOGY WORKGROUPS



  Advantages

  The cost , the cost , the cost….
          and even more for the whole mail stream:

         Intelligent mail tracking of each letter to the final customer letter box

         Data Hygiene with the management real time of the wrong address

         Day certain with the shortcut from the producer of the mail to the
          final postman (concept of a ‘street janitor’)

         Response handling and data capture low cost solution through CitEbox
          infrastructure




A radical break in the mail supply chain cost     (MERCIER) 10 October 2006
TECHNOLOGY WORKGROUPS




  Who wins?

  Conclusion on the impact of the Radical break:
  - All the mail chain in its broadest sense wins when it is a competitive media.
  - However foremost winners are intelligent mail analysis, preparation, printing,
  folding and routing companies upstream and their customers since the
  squeeze in the mail cost structure will attract them.
  - Inasmuch as they can share information with local specialized mail
  distribution companies at the final edge of the chain. This is why E-BOX will
  bear such “transaction costs” in order to minimize them as shown in the
  ‘prices’ slide above.




A radical break in the mail supply chain cost    (MERCIER) 10 October 2006
TECHNOLOGY WORKGROUPS




  What do we need ?


   Coordination and information processing aiming at optimizing the packets
  of letters

   End to End fair competition in a liberalized European market

   No more reserved sector

   Two deliveries a week to each address

   Deployment of CitEbox infrastructure in dense urban areas before 2010




A radical break in the mail supply chain cost   (MERCIER) 10 October 2006
TECHNOLOGY WORKGROUPS


  A question:
  It‘s a very good concept of business for dense urban areas,
  but what about the delivery of letters in the country side ?




   The answer:
   “Rendezvous” next year, next time

A radical break in the mail supply chain cost   (MERCIER) 10 October 2006
TECHNOLOGY WORKGROUPS

 E-BOX is honoured and proud of its two nominations for
 the 2006 World Mail Awards in fields particularly
 important for the shaping of Postal World future realities,
 Innovation and Technology.

 E-commerce and Direct Marketing will ‘grow new Parcel
 & Mail revenue streams’ and opportunities: with
 partnering firms, E-BOX Open Technology & Innovative
 processes will, through the deployment of its Automated
 Postal Facilities network, be at the heart of this future.




                                   &
A radical break in the mail supply chain cost   (MERCIER) 10 October 2006
TECHNOLOGY WORKGROUPS


 Thank you for your attention and we have the pleasure to invite you to
 visit our stand 4037 at Post Expo 2006 for a full presentation of our
 innovative range of Postal Facilities




 E-BOX
 32, rue de Paradis
 F-75010 PARIS
 Tel :        + 33 (0) 149 490 190
 Fax :        +33 (0) 147 705 945
 E-mail :       eboxinfo@e-box.fr
 www.e-box.fr
 www.e-box-club.com




                                     CitEbox logistic systemTM is a department of E-BOX

A radical break in the mail supply chain cost      (MERCIER) 10 October 2006

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E-BOX A radical Break in the mail supply chain costs

  • 1. TECHNOLOGY WORKGROUPS A radical break in the mail supply chain costs Antoine MERCIER CEO A radical break in the mail supply chain cost (MERCIER) 10 October 2006
  • 2. Background TECHNOLOGY WORKGROUPS E-BOX has since inception in 2000 focused on research and development of innovative postal services In 2005, E-BOX invents “L’Agence Postale Rapide e-box™”, presented at Post expo 2005 conference in Paris E-BOX has also conceived the CitEbox logistic system™, which optimizes routing from a suburban depot to all its related urban postal facilities The urban depot will support a cluster of conveniently located E-BOX automated postal facilities remotely piloted through secured VPN, high-speed line and Internet connection from a central database When parcels are put in each shared automated box by a CitEbox delivery man their recipients receive a text message and an email telling them that they have mail or parcel to be collected at their 24/7 convenience. A radical break in the mail supply chain cost (MERCIER) 10 October 2006
  • 3. TECHNOLOGY WORKGROUPS The mail stream (mail manifesto 2006) Mail & Physical Customer Data Media Print & Documents Mail Response management Services Services Production Services Distribution 8% 16% 14% 7% 51% 4% 72% Electronic Mail Mgt Consolidation Consolidation Services Transport Print & Electronic Value added Production Documents Mgt Delivery Outward fulfille- Physical Commodity ment & dispach Documents Mgt Delivery Facilities management Represents 65% of the total market, that is to say for EU countries 133 billions of euros A radical break in the mail supply chain cost (MERCIER) 10 October 2006
  • 4. TECHNOLOGY WORKGROUPS Mail & Physical Postal Industry major stakes Print & Production Documents Services Mail Distribution  The postal industry competes with other media for Direct Marketing and Account Management communication, the both of which represent 90% of the mail flow  Pressure on prices is going to increase in order to maintain this flow in developed countries and create it in others  The whole chain already has gone through impressive modernising and process automation progresses. The weakest link still is mail physical distribution  It is therefore vital for the postal industry to create a radical break in the physical mail supply chain cost by decreasing the number of intermediaries – as in the « e-commerce » revolution – and adapting mail distribution to economy realities (two mail deliveries per week at each address for instance)  Yet creating « low cost » postal processes shouldn’t be detrimental to the quality of service as felt by the customer in terms of tracking, « day certain » and confidentiality  Integrating new technologies at each step of the process will achieve such goal as explained now A radical break in the mail supply chain cost (MERCIER) 10 October 2006
  • 5. TECHNOLOGY WORKGROUPS Mail & Print & Documents Physical Mail Distribution Production Services 1 2 3 4 4 Final street delivery by each postman member of e-box club 1 Print &Production and sort and sequence by final delivery postman from each e-box APR address (packet of letters) 2 Transport of the packets of letters to CitEbox suburban depot 3 CitEbox logistic system™ delivers the packets in the automated postal facilities (APR) A radical break in the mail supply chain cost (MERCIER) 10 October 2006
  • 6. TECHNOLOGY WORKGROUPS The proof of the radical break in the mail supply chain cost Now (1) Future Print & Production 6,9 p 7,2 p Mail & Documents Services 3,5 p 3,7 p Consolidation transport 2,0 p CitEbox network 0,5 p Commodity delivery 8,0 p Physical Mail Distribution 24,0 p Value added services 1,0 p Cost reduction : 35% or 12 p per mail Value added services piece Total (pence per letter) 34,4 p 22,4 p Hypothesis: UK Market, >35g letters, packets of 350 letters, two deliveries per week, Urban areas (1) Source : the mail manifesto 2006 PUG A radical break in the mail supply chain cost (MERCIER) 10 October 2006
  • 7. TECHNOLOGY WORKGROUPS Advantages The cost , the cost , the cost…. and even more for the whole mail stream:  Intelligent mail tracking of each letter to the final customer letter box  Data Hygiene with the management real time of the wrong address  Day certain with the shortcut from the producer of the mail to the final postman (concept of a ‘street janitor’)  Response handling and data capture low cost solution through CitEbox infrastructure A radical break in the mail supply chain cost (MERCIER) 10 October 2006
  • 8. TECHNOLOGY WORKGROUPS Who wins? Conclusion on the impact of the Radical break: - All the mail chain in its broadest sense wins when it is a competitive media. - However foremost winners are intelligent mail analysis, preparation, printing, folding and routing companies upstream and their customers since the squeeze in the mail cost structure will attract them. - Inasmuch as they can share information with local specialized mail distribution companies at the final edge of the chain. This is why E-BOX will bear such “transaction costs” in order to minimize them as shown in the ‘prices’ slide above. A radical break in the mail supply chain cost (MERCIER) 10 October 2006
  • 9. TECHNOLOGY WORKGROUPS What do we need ?  Coordination and information processing aiming at optimizing the packets of letters  End to End fair competition in a liberalized European market  No more reserved sector  Two deliveries a week to each address  Deployment of CitEbox infrastructure in dense urban areas before 2010 A radical break in the mail supply chain cost (MERCIER) 10 October 2006
  • 10. TECHNOLOGY WORKGROUPS A question: It‘s a very good concept of business for dense urban areas, but what about the delivery of letters in the country side ? The answer: “Rendezvous” next year, next time A radical break in the mail supply chain cost (MERCIER) 10 October 2006
  • 11. TECHNOLOGY WORKGROUPS E-BOX is honoured and proud of its two nominations for the 2006 World Mail Awards in fields particularly important for the shaping of Postal World future realities, Innovation and Technology. E-commerce and Direct Marketing will ‘grow new Parcel & Mail revenue streams’ and opportunities: with partnering firms, E-BOX Open Technology & Innovative processes will, through the deployment of its Automated Postal Facilities network, be at the heart of this future. & A radical break in the mail supply chain cost (MERCIER) 10 October 2006
  • 12. TECHNOLOGY WORKGROUPS Thank you for your attention and we have the pleasure to invite you to visit our stand 4037 at Post Expo 2006 for a full presentation of our innovative range of Postal Facilities E-BOX 32, rue de Paradis F-75010 PARIS Tel : + 33 (0) 149 490 190 Fax : +33 (0) 147 705 945 E-mail : eboxinfo@e-box.fr www.e-box.fr www.e-box-club.com CitEbox logistic systemTM is a department of E-BOX A radical break in the mail supply chain cost (MERCIER) 10 October 2006