3. Data Information Knowledge Intelligence Codifiable, explicit Easily transferable Human, judgemental Contextual, tacit Transfer needs learning
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10. Business operation (work place) External Information exchange from external world Judging Learning Innovating Improving Formalizing Design Storing Day to day work Extracts Inputs Extracts Create knowledge and IC KNOWLEDGE BUILDING MODEL
13. KM Knowledge delivery Knowledge generation Identification of knowledge Surveying and locating Definition and categorization Access control Manipulating ad modeling Processing acquisition Application method Storage and security Creation of KDB Build knowledge structure