9. Lean Digital Summit 18 & 19 October 2018
Problem n°1
Increase IT department’s
capacity
10. Lean Digital Summit 18 & 19 October 2018
Problem n°1.1
Reduce the cost of RUN
Incidents and
support requests
are not a fate!
Before After
Run Build
Overall budget
Lean
11. Lean Digital Summit 18 & 19 October 2018
Problem n°1.2
100% Right First Time
Build your quality
in during the
creation process.
12. Lean Digital Summit 18 & 19 October 2018
Problem n°2
Increase confidence
in your IT department
13. Lean Digital Summit 18 & 19 October 2018
Pre-requisite
Build indicators to
get a clear vision
of the situation
14. Lean Digital Summit 18 & 19 October 2018
Problem n°2.1
Increase availability
Relentlessly fight
again downtimes5:15
15. Lean Digital Summit 18 & 19 October 2018
Problem n°2.2
Do it!
Anytime it’s faster
to do it than to…
… say « no »
… planify
do it
16. Lean Digital Summit 18 & 19 October 2018
Problem n°2.3
Be on time
If you said you will
deliver on Monday,
deliver on Monday.
17. Lean Digital Summit 18 & 19 October 2018
Problem n°3
IT department
as valuable partner
for the digital transition