Business Together as a Service is a Unified Communications as a Service (UCaaS) offering that provides a complete set of cloud-based collaborative tools - advanced telephony, instant messaging, presence management, unified messaging, fixed-mobile convergence and web-and-video conferencing. With Business Together as a Service, organizations benefit from agility and cost control as their communications systems move from a Capex to an Opex model, with full reversibility to scale up and scale down according to changing business needs. Adoption and usage have also been simplified and made user-friendly, with end-user profiles defined according to user needs and managed through admin and end-user web portals, and clients available across many devices especially mobile. The web-based portal provides an administrative console to manage end-user requirements to simplify changes. Users manage their own services, offloading the service desk: call forwarding, single number reach, speed dialing, grouping, filtering, and availability, plus corporate directory access. There is local language support for 31 languages. The service is delivered globally through Orange data centers worldwide, with performance and security assured with 99.95% availability SLA backed by 24x7 ITIL® support, and a secure architecture that includes VPN connectivity.

1. 1
Team
Collaboration
Business
Together
as a Service

2. 2
your collaborative
suite
from any device
Telephony
Fixed-mobile
convergence
Instant
messaging
Unified
messaging
Web & Video
conferencing
Presence
management
In a nutshell
Business Together as a Service: a complete suite of collaborative tools
 Frombasic telephony toadvanced collaboration applications
 Available through profiles, defined according toend user needs based on use cases
 Manageable through a web portalfor administratorsandfor end users

3. 3
Automation
 End-userprofile ordering,provisioningandbilling – allfully
automated(1)
 Manageend userprofilesdirectlythroughyourweb portal
Flexibility & reversibility
 Opex model – NOcapitalexpense (except phonesorheadsets)
 Payonly foractiveuserseachmonth
 36 - 60 monthcontract
Service overview
Unified Collaboration as a Service
MobilityTelephony Unified
messaging
Web
conference
Video Contact
center
IM
Presence
(1) whereno onsite services needed
Web portal

4. 4
Our value proposition
Global, high
performance
& secure
 Service available everywhere you need it worldwide
 99.95% SLA backed by 24x7 ITIL® support
 Business continuity, disaster recovery
 Dedicated UC applications (not shared or multi-tenant)
 User-friendly portal allows management of end user profiles
 End user portal in 31 languages (self-service) accessible any
time
 Use across many devices, including mobile
Simplicity
& user friendly
Agility
& cost control1
2
3
 No capital expense, except phones
 Pay only for active users, scale up or down as needed
 Adapt to real needs with users profiles
 Future proof – upgrades included, including major releases

5. 5
Moving from Opex to Capex
Do it yourself … With Business Together as a Service
TCO
# users
0
CAPEXupfront
Additional
capacity
TCO
# users
0
Cloud
services
Customer
premises
platforms
Agility & cost control

6. 6
« Agility » inside
Tomorrow DayafterToday
# Users
Usage variation
 No capital expense, except phones
 “Payas you grow”important, but less than “asyou decrease”
 End user profiles mapend user needs to communication apps to improveproductivity
 Fully support for mobility & BYOD
 Cloud plusnetwork forend-to-end service &SLA
Reversibility
Agility & cost control

7. 7
Classify user needs into business profiles
User profiles
IP
telephony
Integrated
messaging
IM &
presence
Conferen-
cing
Mobility Operator
console
Contact
center
IM Presence  option
Basic 
Standard  
Business    option
Collaborative     option
Business Attendant    
Business Contact
Center    
Easily adjusted
Agility & cost control

8. 8
Service scalability
No additional hidden costs
 No upgrade costs
 No equipment renewal
Up-to-date solution
 Market evolutions, features, end points
 Web portal evolutions
Automatic release management
 Minor release ~ every 6-12 months
 Major release ~ every 18-24 months
 Service Availability SLA 99.95%
Agility & cost control

9. 9
How does the portal work?
John
collaborative
everywhere profile
One end-user portal to
easily customize
features
in 31 local languages
Business
VPN
One admin portal
to easily create, assign,
update
or delete profiles
One secured access to
our platform
1 2 3
OBS
datacenters
Simplicity & user friendly

10. 10
Web portal for provisioning and administration
Multi-level administration portal
 Global level
 Regional or business unit
Self provisioning & changes
 End user info imported from corporate
directory
 Assign, modify or delete user profiles
through the portal
 Automated ordering and billing changes
on monthly invoice
Simplicity & user friendly

11. 11
End-users web portal
Enables end-users to manage their service (self service)
 Activate telephone features (single number reach, grouping, filtering, and
availability) based on their profile
 Access the corporate directory
 Change/reset passwords
and listen to voicemail
 Customize function
keys on phone
 Offload your Service Desk
31+
languages
Simplicity & user friendly

12. 12
Use across many devices, especially mobile
Tablet / Smartphones
iOS, Android
Jabber Everywhere
Videoconferencing endpoints
Cisco Personal VIP endpoints
Interco with Open Videopresence
offer
PC
Jabber client
IM/Presence/Softphone
 Unified Messaging
 User services
 QoS on softphone
 On site services
Simplicity & user friendly

13. 13
Where? Everywhere you need it!
Singapore
Frankfurt
Atlanta Paris
72 countries, 31+ local languages
Core MPLS PoP
Dedicated data centers
Data center interconnection
Other Orangebackbone routes
Global, high performance & secure

14. 14
Orange recommended approach
 Consolidate voice infrastructure and
management to reduce costs
 Increase visibility and control
 Pay per use model to reduce up-
front costs
 Multiple PBXs & voice providers
 Poor visibility and control
 High cost
Current state 2 Transition
 Gain productivity enhancing tools
 Leverage collaboration technology
to speed business processes
 Reduce costs through flexible and
virtual on demand services
Transformation1
Collaboration
apps Video
apps
Business
apps
Avaya
New York
Nortel
Hong Kong Siemens
Frankfurt
Contact
center
Mumbai
Cisco
Rome
Contact
center
Chicago
3
Contact
center
Ttelephony
features
Business
applications
User
experience
3rd party
PBXBranch
3rd party SIP
endpoints
cloud
hub
PBX Management
CapEx depreciation
Consolidation
Remaining CAPEX
Price per userAssessment
Price per user
Breakthrough experience
Global, high performance & secure

15. 15
Why choose
Business Together
as a Service?

16. 16
Traditional model vs cloud
 Slow & expensive deployment
- Central site hardware needs to be ordered,
built and commissioned
- Adding new capacity repeats the build cycle
- Architecture complexity
- Server obsolescence requires a tech refresh
every three-five years
 Incur charges to build and increase
capacity
 System upgrades impact service
availability
 Requires on-premise space, data room
support services, etc.
 Security required for voice
IP telephony Business Together as a Service
 Fast to deploy – quicker ROI
- Cloud hardware already in place
- Adding functionality is a configuration
activity
- No need purchase, build or commission
hardware – cycle
- No need for server technology refresh
 Financial flexibility – pay only for what
you really use
 Transparent system upgrades, including
major releases
 Service available worldwide
 Full security

17. 17
Why Orange for UCaaS?
 ITIL® service
management for
operational best
practice
 Global ISO certification
– People, processes,
tools
– Quality management
– Security
– Data center
Recognized expertise
 Exclusive Cisco
Managed certification in
Europe
 Master Cloud Managed
Service Program
 Cisco UC Master
 Best Cloud Service
(2012)
 Best Global operator
(2013)
SLAs
 Intervention in less
than 8 or 4 hours
 Application
availability: 99.95%
 Guaranteed QoS on
softphone
 Secure architecture
 Closed VPN network
 Virtual space for
each customer
 Best network
coverage
 Global infrastructure
 7 best in class and
interconnected
Datacenters
Network availability
Global service
on six continents,
72 countries
Trustful certifications

18. 18
Business Talk for your voice communication needs
Convergence of
networks +devices +tariffs
Provide full connectivity with the rest of the
world while managing the “voice
complexity” (number portability, legal
obligations, etc.)
Provide carrier-grade VoIP with SLAs and
reporting
Ensure integration with legacy
telecommunications systems, allowing a
smooth UC migration
SIP trunk
Connected to the outside world
1
2
3Public voice
network
(PSTN)

19. 19
Global provider comparison
Source: Ian Grant, Senior Analyst, Current Analysis – Product Assessment -
Collaboration and Communications (Global), March 2015

20. 20
Our customers

21. 21
3M chose Orange cloud-based Unified Communications to
enhance global collaborative workspaces & cut costs
HQinSt.Paul,Minnesota,USA;over84,000employeesoperatingin 70countries; 2015revenue$30.3B
5market-leadingBusinessGroups:Consumer,Electronics&Energy,HealthCare,Industrial,Safety&Graphics
Issues and challenges
 Transform EMEA IT into global organization
with agilelocal capability to meet changing
internal demands and rapid growth plans
 120+ PBX, supported locally, 20 at end-of-life
annually
 Enhance global collaboration and productivity
that drives innovation in 3M
 Reduce costs, incur no CapEx
Orange solution
 Business Together as a Service - global cloud-
based unified communications solution
 Europe, Middle East & Africa – 20,000
employees at 75 sites in 25 countries
 Cost per seat per month (opex) with 5
standardized user profiles
 Customized self-service Web portal
 Project & Partner Management – Cisco, IBM
Results and benefits
 Greater collaboration and productivity supports
innovation culture
 Pay-as-you-grow model reduces costs, with centralized
service and local billing
 Flexibility to add users / sites quickly
 Complete solution from single global provider
simplifies management
 Local IT more ableto meet demand
 Platform for new features and services and roll-out to
APAC & LAM

22. 22
The customer point of view
“Business Together as a Service from Orange Business
Services equips 3M with an agile, innovative and future-
proof unified communication solution. This cloud-based
solution is simple to implement and manage on a global
basis, minimizes costs without any up-front investment,
and provides 3M the necessary scalability that allows us
to adjust our IT services to reflect our business needs in
a fast-changing economic environment.”
“Based on our existing relationship, we are confident that
Orange can effectively help 3M achieve its goal of global
creative collaboration.”
Ernie Park
VP and CIO, 3M Company

23. Amcor chose Orange to transform global fixed mobile convergence and
enhance cost management
 HQinMelbourne;29,000co-workersat230+sitesin over40countries, FY2014revenuesA$10,853M
 Aworldleadingpackagingmanufacturerofferinghighquality,innovativeandsustainablesolutions
 Broadrangeofpackagingrelatedproductsandservicesforbeverages,food,healthcare,personaland homecare,
tobacco,andindustrialapplications
Issues & challenges
 Transfer from Blackberry to Apple IOS
 De-centralized mobile connectivity
management with no overall control or
visibility on spend – both mobile and fixed
 Increase global security
 Leverage buying power
Orange solution
 Orangeglobal WAN and network security services
 A fixed and mobile integrated solution across 43 countries
including 7500+B2GaaS users, Business Talk connectivity
and a series of mobiles.
 Services include Fixed and Mobile convergence, Mobile
Device management and Telecom Expense management
Results and benefits
 Enhanced end-user experience
 Increased visibility and cost control aids better
management of mobile and fixed resources
 Global security standards for mobile fleet
 Centralized model simplifies global management and
supports digital transformation

24. 24 Orange presentation
The customer point of view
“We know OrangeBusiness Services is areliable partner with a proven delivery
track record. In addition tohaving an unmatched global presence in both mobile
and fixed connectivity, Orange tells a real end-to-end story around IT and digital
transformation. Amcor continually reviews its IT solutions toensure we are
keeping up with the latest solutions.”
JoelRanchin
VP CorporateIT & Global Business Services
Amcor

25. EMAS chose Orange to digitally transform workspace global collaboration
 HQinSingapore;8,000employeesin 16countries,65+marinesupportandoffshoreconstructionvessels,
annual revenuesalmost $1B
 Global offshoreoilandgasspecialistprovidingmarine,construction,productionandwellservicesto
multinational,nationalandindependentoil, gasandrenewableenergycompanies
 ‘EMAS’ meansgoldinMalay, companyworksin oil,oftencalled‘blackgold’
Orange solution
 OrangeBusiness Together as a Service for 2,000+
employees in 7 countries - Unified Communications as
a Service (UCaaS)
 Fully-managed Cloud-based infrastructure; access
collaboration tools – voice, IM, audio / video
conferencing, mobility suite and data communications
 Management portal in 27+ languages
 Program Management
Issues & challenges
 Global operation with ambition to enable
employee mobility
 Disparate PBX infrastructure at end-of-life
 Objective to create fully-connected and
digitally- transformed workspace
 Increase business agility and reduce costs
 Support global Unified Communications
vision
Results and benefits
 Digital transformation of voice infrastructure enables
seamless collaboration including remote sites
 Increased business agility,flexibility, scalability and
productivity
 Optimised costs via on-demand model with no
capex
 Reduces management time and cost
 Platform to enhance Unified Communications vision

26. 26 Orange presentation
The customer point of view
“Asa global operation, it is vital forus tohavea fully-connected anddigitally-
transformed workspace that enables mobility foremployees andallows them
tocollaborate remotely andseamlessly. Beyond raising user productivity, the
scalability ofthe UCaaSsolution means it can evolve with our business and
enhance ourunified communications vision.
We chose topartner with Orange Business Services because they can deliver
quality global solutions forcloud-based collaboration.”
Alex Ang
General ManagerofIT
EMAS

27. 27
Find out more at
http://www.orange-business.com/en/transform-your-
communications