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Orange Business Services




Patrick Li
General Manager, China
Orange Business Services
China growth
China driving global growth



                                        China is the main
                                        driver to the global
                                        growth




                                        increasing no of MNCs
                                        setting up global HQs in
                                        APAC (including China)




Source: EIU Sept 2011
main contributors to growth


        1) global MNCs setting up presence in China - global MNCs expand to
          China and need IT services firms to build their applications stack (ERP,
          customer relationship management (CRM), and SCM) as well as the
          underlying IT infrastructure.


        2) Transformation - state-owned enterprises (SOEs) looking to
          modernize: transform their business processes, organizations, and
          supporting information systems to better compete against MNCs
          domestically as well as abroad.


        3) Globalization - private Chinese enterprises need help in achieving
          domestic and global expansion




Source: Forrester Research – Sept 2011
IT services are growing significantly in China
          The IT services market is forecasted to grow at a CAGR of 17% from 2010 to 2015,
          reaching a total value of close to US$24 billion in 2015.




Source: Forrester Research – Sept 2011
Orange Business Services in China
our mission


   extend Orange Business Services support to foreign MNCs,
    enable their success in China
   support Chinese MNCs business in china and enable their
    success globally
Orange Business Services in China
presence                                                   partnerships
   Top tier global service provider in local               fully dedicated Orange engineered
    market                                                   network with 26 nodes, across 20
   190+ staff in 4 locations: Beijing,                      cities in partnership with China Unicom
    Shanghai, Guangzhou, and Hong Kong                      extends advanced Next Generation
   serving 500+ global and Chinese MNCs                     MPLS-based IP VPN services to
   new xDSL and mobile capabilities for                     multinational corporations across 200+
    enterprise expansion in China                            cities in China through partnership with
   local help desk with Mandarin + English                  China Telecom
    language support                                        key technolgy partnerships with Cisco,
   WOFE License to resell 61 categories of                  EMC, Vmware, Avaya, Alcatel-Lucent,
    telecom equipments in China                              Riverbed, F5 and Bluecoat


                                             Beijing




                                                Shanghai


                                         Guangzhou
                                        Hong Kong
Orange Business Services in China
industry recognition

   "Best International IP VPN Provider Award"
    China IP Communication Award (CIPCA) 2009 to 2011

   “The Most Valuable Partner for Data Services”
    China Telecom 2007 to 2011

   “Excellent Partner”
    Sany April 2011

   "Best Business Solution Award" for "Business Acceleration"
    Telecom World Monthly 2009

some of our key customers in China
our solution to focus in China

 Global enterprise cloud ready network, strong
  country domestic coverage (200+ cities reach),
  and full backbone resiliency

 Enterprise Cloud Computing & Data Center

 Contact Center solution

 Unified Communication
delivering a range of solutions for our MNC customers

                        standardized                             Business
  MPLS IP VPN                               IP telephony
                         global IP VPN                             Acceleration
   global network,                            solution,
                        network & IT                             WAN
   utilising DSL and                          underpinned by
                         management                                optimization
   Ethernet                                   IS Maintenance
                         services incl.                            services
                                              SLA
                         server and DC                            Consulting
  design and                                Orange
                         management,                              Network device
   migrate 1,100                              Integration and
                         application                               management
   sites in 70                                Managed
                         acceleration                             Monitoring and
   countries in                               Services
                         and WAN                                   reporting
   Africa, Asia,                             partner Cisco –
                         optimization                              services
   Southwest                                  integrated with
                         across China,                            ITIL service
   Europe, North                              European IPT
                         Asia Pacific,                             management
   and Latin                                  rollout
                         Europe and                               China service
   America                                   1,000 users in
                         South America                             desk
                                              China IP enabled
                                                                   (7x24x365) with
  utilize global       Small Office
                                                                   Mandarin and
   partnership with      Solutions to
                                                                   English support
   Cisco for all         support
                                                                  best-in-class
   hardware              extensive
                                                                   solution and
                         network of local
                                                                   technical
  dedicated             distributors
                                                                   support to
   Siemens              rapid set up of                           maximize
   Helpdesk for          regional hub in                           performance of
   global Incident       Brazil to serve                           global MPLS-
   Management            South America                             based VPN
thank you

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China & Orange Business Services

  • 1. Orange Business Services Patrick Li General Manager, China Orange Business Services
  • 3. China driving global growth China is the main driver to the global growth increasing no of MNCs setting up global HQs in APAC (including China) Source: EIU Sept 2011
  • 4. main contributors to growth 1) global MNCs setting up presence in China - global MNCs expand to China and need IT services firms to build their applications stack (ERP, customer relationship management (CRM), and SCM) as well as the underlying IT infrastructure. 2) Transformation - state-owned enterprises (SOEs) looking to modernize: transform their business processes, organizations, and supporting information systems to better compete against MNCs domestically as well as abroad. 3) Globalization - private Chinese enterprises need help in achieving domestic and global expansion Source: Forrester Research – Sept 2011
  • 5. IT services are growing significantly in China The IT services market is forecasted to grow at a CAGR of 17% from 2010 to 2015, reaching a total value of close to US$24 billion in 2015. Source: Forrester Research – Sept 2011
  • 7. our mission  extend Orange Business Services support to foreign MNCs, enable their success in China  support Chinese MNCs business in china and enable their success globally
  • 8. Orange Business Services in China presence partnerships  Top tier global service provider in local  fully dedicated Orange engineered market network with 26 nodes, across 20  190+ staff in 4 locations: Beijing, cities in partnership with China Unicom Shanghai, Guangzhou, and Hong Kong  extends advanced Next Generation  serving 500+ global and Chinese MNCs MPLS-based IP VPN services to  new xDSL and mobile capabilities for multinational corporations across 200+ enterprise expansion in China cities in China through partnership with  local help desk with Mandarin + English China Telecom language support  key technolgy partnerships with Cisco,  WOFE License to resell 61 categories of EMC, Vmware, Avaya, Alcatel-Lucent, telecom equipments in China Riverbed, F5 and Bluecoat Beijing Shanghai Guangzhou Hong Kong
  • 9. Orange Business Services in China industry recognition  "Best International IP VPN Provider Award" China IP Communication Award (CIPCA) 2009 to 2011  “The Most Valuable Partner for Data Services” China Telecom 2007 to 2011  “Excellent Partner” Sany April 2011  "Best Business Solution Award" for "Business Acceleration" Telecom World Monthly 2009 some of our key customers in China
  • 10. our solution to focus in China  Global enterprise cloud ready network, strong country domestic coverage (200+ cities reach), and full backbone resiliency  Enterprise Cloud Computing & Data Center  Contact Center solution  Unified Communication
  • 11. delivering a range of solutions for our MNC customers  standardized  Business  MPLS IP VPN  IP telephony global IP VPN Acceleration global network, solution,  network & IT  WAN utilising DSL and underpinned by management optimization Ethernet IS Maintenance services incl. services SLA server and DC  Consulting  design and  Orange management,  Network device migrate 1,100 Integration and application management sites in 70 Managed acceleration  Monitoring and countries in Services and WAN reporting Africa, Asia,  partner Cisco – optimization services Southwest integrated with across China,  ITIL service Europe, North European IPT Asia Pacific, management and Latin rollout Europe and  China service America  1,000 users in South America desk China IP enabled (7x24x365) with  utilize global  Small Office Mandarin and partnership with Solutions to English support Cisco for all support  best-in-class hardware extensive solution and network of local technical  dedicated distributors support to Siemens  rapid set up of maximize Helpdesk for regional hub in performance of global Incident Brazil to serve global MPLS- Management South America based VPN