1. April 2006 Managing Generation Y Julie Bromley National Training and Human Resources Manager The Power of Partnerships

6. Million $$$ Questions Generation Y ? Who are they are what do they want ? ? How can I attract them to my brand ? ? How do I manage them to help my bottom line? ? What can I do to keep them ?

10. Who are Generation Y? Street smart Aware Lifestyle centred Informal Independently dependant Tech Savvy Stimulus junkies Sceptical Impatient

12. How can I attract them to my business or brand Focus on the outcomes (Remember the WIIFM) Communicate your success stories Pay attention to your workplace culture Live up to your promises Be aware of what the competition is doing (don’t be afraid to borrow!) Go where the talent is

13. Borrow from the big guys ...

14. Managing Gen Y to help your bottom line Develop a culture where they feel valued, can learn, influence outcomes and experience flexibility Explain why Create a connection Have systems to reduce micro-managing Develop a team identity Reward loyalty Be pragmatic

15. A RFG Perspective – Getting Gen Y involved and motivated

17. The Power of Partnerships Structured training where the learner controls to pace

18. Different learning methods

19. In-store training tools, coaching sessions, staff blogs

23. Generation Y are a deciding factor on your bottom line - now and in the future

24. Thank You