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Web Analytics Wednesday  Paris, 14 Mai 2008
Unica at a glance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Unica: expanding into Europe ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise Marketing Management Suite Predictive Modeling Marketing Resource Mgt eMessaging NetInsight Web Analytics Insight  Cross-Channel Analytics Campaign Mgt Behavior Detect° Marketing Collaboration Lead Mgt Outbound Mktg
NetInsight for … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Unique Benefits of NetInsight ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
No Need to Choose Between  On-Demand vs. On-Premise! NetInsight On-Demand Both are 100% compatible Switch at any time with all your data & reports! NetInsight On-Premise ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Switch Switch
NetInsight’s Key Differentiations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Web Analytics Wednesday  Paris, 14 Mai 2008 Denis Lacassagne Sr Account Mgr., Emea Quelle place pour l’analyse Web  dans nos entreprises ?
CONTENT / PUBLISHING CUSTOMER SERVICE ECOMMERCE LEAD GENERATION
Mesurer ! Mais comment?
Web Analytics Customers & Prospects Web Site PPC Ad Serving Affiliate Live / WOM Email refine site refine campaigns
The Web Analytics Library
Page Views Visits Hits Uniquely Identified Visitors Unique Visitors Increasing Value Of Data Volume of Available Data
eMetrics (2000)  Matt Cutler, Jim Sterne
Measure Analyze Report Execute Cleanse Internal Interpret Plan Capture The  Feedback  Loop Source:  Jim Sterne www.targeting.com
The Web Analytics Heresy ,[object Object],[object Object],[object Object]
Customers & Prospects Web Site PPC Ad Serving Affiliate Live / WOM Email refine site refine campaigns
Mesurer ! Dans quel objectif ?
Let’s talk about…
“ You” is already going Cross Channel! Commerce Lifecycle Touchpoints Engage Transact Fulfill Service Web Call Center Store Direct Mail eMail Catalog Click & Mortar Window Shopper eCommerce
Optimize Applications Application level & feature level
Market Insight Understand customers & market Optimize Applications Application level & feature level
Market Insight Understand customers & market Optimize Applications Application level & feature level Relationship Marketing  Build Actionable Profile
Market Insight Understand customers & market Optimize Applications Application level & feature level Relationship Marketing  Build Actionable Profile
Market Insight Understand customers & market Maximize value of application/site Maximize value of Products, Offering, Messaging Maximize value of Customers Optimize Applications Application level & feature level Relationship Marketing  Build Actionable Profile
Web Analytics Maturity Model
Mesurer ! Qui travaille avec nos chiffres ?
 
Relationship Marketing Brand  Marketing
Brand / Media Advertising ( VP of Advertising ) Internet Marketing ( VP of Internet Marketing or eCommerce )  Relationship Marketing ( VP of Database or Direct Marketing)
Direct Marketing Internet Marketing Publicité & Brand Marketing
Internet Marketing Publicité & Brand Marketing Direct Marketing
Mesurer ! Qui seront les professionnels  de demain?
Online Web Analyst
Offline Marketing Specialist
The Creative Mind
Internet Marketing Evolution Internet Marketing Relationship Marketing Interaction data Marketing data Webdata 1 Site optimization 2 Marketing ROI 3 Action at individual level - On site behavioral targeting - Email 4 Cross channel marketing Customer Decision Engine On Site Behavioral Targeting Campaign Management Inbound interactions Outbound interactions Event Detection Web analytics
Témoignages lus sur vos blogs ,[object Object],[object Object]
Components of a Dialog ,[object Object],[object Object],[object Object]
The missing link… Internet Marketing Relationship Marketing  Web & Customer Analytics
Multichannel Marketing Metrics Akin Arikan Blog:  www.MultiChannelMetrics.com

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Web Analitycs Wednesday Waw Paris Mai 2008

Notes de l'éditeur

  1. But whichever approach you take don’t let the offline effects of your search marketing escape you because otherwise you would really – not – know the true results of your efforts. We have, by the way, a paper in the works with further examples. If you would like us to e-mail that one to you when it becomes available, do come and find me after this session.