l'accueil est l image de votre Enterprise, c'est l affaire de TOUS
prêt à être prêt?
Je vous propose mon expertise pour mettre en place un accueil professionnel physique et téléphonique et une méthode de traitement des réclamations pour transformer la demande en opportunité
l'accueil est l image de votre Enterprise, c'est l affaire de TOUS
prêt à être prêt?
Je vous propose mon expertise pour mettre en place un accueil professionnel physique et téléphonique et une méthode de traitement des réclamations pour transformer la demande en opportunité
This document provides 10 marketing insights to improve a business. It discusses the importance of leadership, developing an elevator speech and brand, choosing the right offerings, using pricing strategies, tracking marketing efforts, using internet marketing, caring for the customer experience with welcome packages and follow up, and focusing on customer retention. The overall message is that marketing is crucial for business success and should focus on leadership, branding, the customer journey, and keeping existing clients.
This document provides 10 marketing insights to improve a business. It discusses the importance of leadership, developing an elevator speech and brand, choosing the right business offerings, using pricing strategies, measuring marketing efforts, using internet marketing, caring for the customer experience, welcoming new customers, and focusing on customer retention. The key ideas are that leadership transforms vision into reality, developing a clear brand and elevator speech are important, choosing the right offerings and using pricing strategies are parts of the marketing plan, metrics allow businesses to measure what is working, internet should be a major investment, the entire customer experience matters, new customers should feel welcomed, and retaining existing customers is less expensive than acquiring new ones.
This document provides 10 marketing insights to improve a business. It discusses the importance of leadership, developing an elevator speech and brand, choosing the right offerings, using pricing strategies, tracking marketing efforts, using internet marketing, caring for the customer experience with welcome packages and follow up, and focusing on customer retention. The overall message is that marketing is crucial for business success and should focus on leadership, branding, the customer journey, and keeping existing clients.
This document provides 10 marketing insights to improve a business. It discusses the importance of leadership, developing an elevator speech and brand, choosing the right business offerings, using pricing strategies, measuring marketing efforts, using internet marketing, caring for the customer experience, welcoming new customers, and focusing on customer retention. The key ideas are that leadership transforms vision into reality, developing a clear brand and elevator speech are important, choosing the right offerings and using pricing strategies are parts of the marketing plan, metrics allow businesses to measure what is working, internet should be a major investment, the entire customer experience matters, new customers should feel welcomed, and retaining existing customers is less expensive than acquiring new ones.