Teams define business processes, not a single person. You set up a series of meetings, get everyone in the room you think is involved in the process, and you start talking. Someone, typically a business analyst, stands at the front of the room and attempts to whiteboard the conversation with the goal of eventually walking away with a complete process flow diagram. It seems straightforward, but it can be time consuming. Getting everyone together for not one, but a series of meetings is challenging. Then try to get agreement on the process steps as quickly as possible based on a complex diagram a business analyst created out of the discussions. You need the everteam.ibpms Analyst Workbench.
1. Collaborate on
Processes with
Analyst Workbench
Teams define business processes, not a single
person. You set up a series of meetings, get
everyone in the room you think is involved in the
process, and you start talking. Someone, typically
a business analyst, stands at the front of the room
and attempts to whiteboard the conversation
with the goal of eventually walking away with a
complete process flow diagram.
It seems straightforward, but it can be time
consuming. Getting everyone together for not one,
but a series of meetings is challenging. Then try to
get agreement on the process steps as quickly as
possible based on a complex diagram a business
analyst created out of the discussions.
www.everteam.com
745 Atlantic Avenue, Boston, MA 02111 – USA
2. Is There an Easier Way to Do This?
There is. everteam.ibpms v8 introduces the Analyst Workbench. Analyst
Workbench is a process design tool for non technical people. Users do have
to understand the elements of BPMN 2.0 process notation at its basic level,
but it doesn’t require in-depth knowledge or IT to create process diagrams.
Collaborate on Processes with Analyst Workbench 2
So How Does
It Work?
You create a process diagram then invites others to collaborate. You can specify if your
collaborators can edit the actual diagram or make comments that you then read and adjust
the diagram as necessary.
There are many benefits to using the Analyst Workbench. It does away with trying to get
everyone together in a room for a series of meetings. Users can view the diagram on their own
time and provide edits or feedback. It also enables knowledge capture in a way that business
users can easily understand.
Often a process flow diagram is complex, and business users struggle to read the diagram and
know it’s saying exactly what they expect. Analyst Workbench allows you to get your process
documented in a way your team understands. Once they have approved the diagram it can
then be exported out of the Workbench and into the BPMS where a technical analyst will
create the final process diagram.
Spending time designing your business processes before you involve IT is a good idea. It
allows you to take the time to think about how your process needs to work before you have to
think about the complicated IT processes required to implement it.
3. Collaborate on Processes with Analyst Workbench 3
Modeling Non IT-focused
Processes
But Analyst Workbench isn’t just for technical business processes.
You have business processes for just about everything you do; you
just don’t need a BPMS to manage them all. Analyst Workbench is
a great tool to map out processes that aren’t used within a BPMS.
Have an employee leaving the company or switching to another
department? Use the Analyst Workbench to model all the processes
they follow so you can pass them onto the next employee.
Create process models to train new users or simply document the
way you do something so everyone can easily see what their roles
and responsibilities are. Sometimes we think we know how a process
works, but once documented, we find we’ve missed an activity or
performed a step wrong. Having a visual process map is extremely
useful for anyone involved in a process.
We often think of business process modeling as this complex activity
that requires IT. Many processes are complicated and do require IT to
implement them in a BPMS. But before IT gets involved, it’s practical
to define the process as the business sees, before it’s IT-enabled,
allowing business users to easily collaborate as necessary.
You could even use the Analyst Workbench to model a business
process that is already enabled within a BPMS to help you analyze
if the current implementation is what needs to happen. Processes
often get improved or updated based on changes in the industry,
regulations or company business objectives. Modeling the changed
process helps IT to see where they need to make changes in the final
process model.
Analyst Workbench is the perfect tool for business and helpful for IT,
enabling them to join the modeling process after all the discussions
have completed and the process ironed out.
4. www.everteam.com
info@everteam.com
About
Everteam
Everteam brings over 25 years’ experience and innovation to the field of Enterprise Content
Management. In an ever-increasing legal and compliance environment, Everteam’s range
of products support the improvement of content –driven processes, and enable enterprise
customers to easily monitor and align their content strategies for overall organizational
efficiency and effectiveness.
+33 (0)1 72 71 33 3
336, rue Saint-Honoré,
75001 Paris – France
+1 (650) 596-1800 (voice) / +1 (650) 249-0439 (fax)
745 Atlantic Avenue
Boston, MA 02111, United States