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USE2015: Understanding Small Enterprises
A healthy working life in a healthy business
21-23 October, 2015
Designing a prevention approach suitable for
small enterprises
Patrick LAINE, INRS
INRS is a French Institute competent in
the area of occupational risk prevention:
protecting workers’ health and safety and
preventing occupational accidents or
diseases.
One of the two priority sectors is “Very
small and small & medium-sized
enterprises”
Designing a prevention approach
suitable for small enterprises
2
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
Designing a prevention approach suitable for small enterprises
Health and safety in MSE’s is a long-standing concern
New evolutions :
1. Public institutions become aware of the specific need of MSE’s (ie :
European Commission in its EU Strategic Framework on Health 2014-2020 :
“Enhancing the capacity of micro and small enterprises to put in place effective
and efficient risk prevention measures”).
2. Digital technology allows us to make the knowledge accessible to non-
specialist.
HEALTH AND SAFETY IN MSE’s
326-10-2015 USE2015: Understanding Small Enterprises
www.useconference.com
Breakdown of establishments and employees by company size
In France:
• 98% of private companies employ fewer than 50 people (green segment)
• 50% of the employees work in those companies (green segment)
4
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Number of establisments Number of employees
more than 50 employees
20 to 49 employees
10 to 19 employees
5 to 9 employees
1 to 4 employees
Breakdown of occupational accidents and employees by
company size (in 2011) and frequency indices (2010)
5
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
Breakdown of accidents and employees by
company size for the car repair industry (2012 data)
6
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
Lack of concern for health & safety
7
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
• The owner employer feels alone
– A lot of concerns but not about health & safety
– A lack of competence in health & safety issues
– The perception that the activity does not involve any risk
• He’s responsible for the safety of his employees
• He has to comply with the rules and regulations
Lack of concern about OSH in SMEs
Reasons why risk assessments are not carried out (ESENER)
8
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
What incentives?
Main reasons for addressing health and safety at work (ESENER)
9
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
Fair system of prevention ?
Do we still want a high level of health and safety protection for all
workers?
Or do we accept a different system and different level of protection
for workers based on the size of the company?
INRS approach: provide support to SMEs to meet the requirement
of protecting the health and safety of all worker
10
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
Methodological elements : 6 steps approach
11
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
1 - Know the target of the action
2 - Understand the needs
3 - Divide the target into segments
4 - Build an offer
5 - Implement the actions and communicate
6 - Assess the objectives and the actions
How to do it?
No concern about OSH
– Talk about their activity => sectoral approach
– Talk about their “real concerns” => economic / human resources
arguments
– First concern, fulfill the legal obligation on RA => have an offer
No competences
– Answer to the need for assistance
• Direct support in the workplaces => need for partners
• Give them the opportunity to manage OSH on their own => need for tools
A huge number of companies
– Focus on priority targets
– Develop partnerships
– Devote resources to promotional actions
12
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
Choice of priority sectors
National framework for 2014- 2017: experiment new
approaches to reach MSE’s
4 priority sectors:
Construction
Road transport
Catering
Car repair
» A specific action plan for each sector
13
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
Choice of priority sectors
14
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
Construction
Car repair
Peintres en bâtiment
Catering
0
5000
10000
15000
20000
0 50000 100000 150000 200000 250000 300000 350000 400000 450000 500000 550000
Numberofaccidents
Number of employees
Plombiers-chauffagistes
Road transport
Couvreurs-
étancheurs-
charpentiers
Menuisiers
Example: Road transport programme
Main message:
– 90% of accidents happen when the truck is stationary
– Many technical solutions are available
Partner: the sectoral professional training
organisation
– Train their consultants on OSH issues
– They reach a large number of small companies and can promote
H&S
Multimedia information
– Link between print / web / e-tool
15
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
Example : Road transport programme
16
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
Short document sent to
15,000 companies, to
mobilise them
Web page with all
sectoral, technical guides
Online tool to help them
to conduct their risk
assessment
OIRA : Online interactive assessment tool
To assist SMEs in their risk assessment and prevention approach
Interactive generic tool deployed by the European Agency for
Safety and Health at Work (EU-OSHA)
European Commission: “The Online interactive risk assessment
tool (OiRA) developed by EU-OSHA is a major contribution to
facilitating SMEs’ compliance with OSH requirements”
17
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
OIRA : Online interactive assessment tool
INRS: French OiRA partner of the European Agency for Safety and
Health at Work (EU-OSHA)
3 tools developed in cooperation with professional organisations:
road transport, car repair and catering sectors
Easy-to-use software
More than 10,000 sessions opened in France
18
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
Monitor the action with indicators
Benefits of the Web => it provides data : number of new sessions
in OiRA tools
19
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
0
100
200
300
400
500
600
700
800
900
Road transport
Catering
Car repair
Monitor the action with indicators
Example: OiRA catering
– Online since January 2014
– 27 risk situations identified
– 60 prevention measures proposed
– 5,900 sessions opened
– 75% of users didn’t have a risk assessment document previously
– 98% of users are in companies with fewer than 20 employees
– 95% say that the tool met their needs and would recommend it.
20
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
Main results (mid-period)
Our prevention vision is now shared with partners (sectoral
professional organisation)
The different print supports produced are adapted to the target
The arguments we used (ie : absenteeism rate, over cost, lose time) ,
in relation to the needs we identified during the 6 steps approach, are
relevant
Online risk assessment tool like “OiRA” is recommended by the
users.
21
26-10-
2015
USE2015: Understanding Small Enterprises
www.useconference.com
info@useconference.com
www.useconference.com
Patrick LAINE,
Attached to management of INRS headquarters
INRS, Paris
patrick.laine@inrs.fr

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Designing a prevention approach suitable for small enterprises

  • 1. USE2015: Understanding Small Enterprises A healthy working life in a healthy business 21-23 October, 2015 Designing a prevention approach suitable for small enterprises Patrick LAINE, INRS
  • 2. INRS is a French Institute competent in the area of occupational risk prevention: protecting workers’ health and safety and preventing occupational accidents or diseases. One of the two priority sectors is “Very small and small & medium-sized enterprises” Designing a prevention approach suitable for small enterprises 2 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com
  • 3. Designing a prevention approach suitable for small enterprises Health and safety in MSE’s is a long-standing concern New evolutions : 1. Public institutions become aware of the specific need of MSE’s (ie : European Commission in its EU Strategic Framework on Health 2014-2020 : “Enhancing the capacity of micro and small enterprises to put in place effective and efficient risk prevention measures”). 2. Digital technology allows us to make the knowledge accessible to non- specialist. HEALTH AND SAFETY IN MSE’s 326-10-2015 USE2015: Understanding Small Enterprises www.useconference.com
  • 4. Breakdown of establishments and employees by company size In France: • 98% of private companies employ fewer than 50 people (green segment) • 50% of the employees work in those companies (green segment) 4 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Number of establisments Number of employees more than 50 employees 20 to 49 employees 10 to 19 employees 5 to 9 employees 1 to 4 employees
  • 5. Breakdown of occupational accidents and employees by company size (in 2011) and frequency indices (2010) 5 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com
  • 6. Breakdown of accidents and employees by company size for the car repair industry (2012 data) 6 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com
  • 7. Lack of concern for health & safety 7 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com • The owner employer feels alone – A lot of concerns but not about health & safety – A lack of competence in health & safety issues – The perception that the activity does not involve any risk • He’s responsible for the safety of his employees • He has to comply with the rules and regulations
  • 8. Lack of concern about OSH in SMEs Reasons why risk assessments are not carried out (ESENER) 8 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com
  • 9. What incentives? Main reasons for addressing health and safety at work (ESENER) 9 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com
  • 10. Fair system of prevention ? Do we still want a high level of health and safety protection for all workers? Or do we accept a different system and different level of protection for workers based on the size of the company? INRS approach: provide support to SMEs to meet the requirement of protecting the health and safety of all worker 10 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com
  • 11. Methodological elements : 6 steps approach 11 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com 1 - Know the target of the action 2 - Understand the needs 3 - Divide the target into segments 4 - Build an offer 5 - Implement the actions and communicate 6 - Assess the objectives and the actions
  • 12. How to do it? No concern about OSH – Talk about their activity => sectoral approach – Talk about their “real concerns” => economic / human resources arguments – First concern, fulfill the legal obligation on RA => have an offer No competences – Answer to the need for assistance • Direct support in the workplaces => need for partners • Give them the opportunity to manage OSH on their own => need for tools A huge number of companies – Focus on priority targets – Develop partnerships – Devote resources to promotional actions 12 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com
  • 13. Choice of priority sectors National framework for 2014- 2017: experiment new approaches to reach MSE’s 4 priority sectors: Construction Road transport Catering Car repair » A specific action plan for each sector 13 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com
  • 14. Choice of priority sectors 14 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com Construction Car repair Peintres en bâtiment Catering 0 5000 10000 15000 20000 0 50000 100000 150000 200000 250000 300000 350000 400000 450000 500000 550000 Numberofaccidents Number of employees Plombiers-chauffagistes Road transport Couvreurs- étancheurs- charpentiers Menuisiers
  • 15. Example: Road transport programme Main message: – 90% of accidents happen when the truck is stationary – Many technical solutions are available Partner: the sectoral professional training organisation – Train their consultants on OSH issues – They reach a large number of small companies and can promote H&S Multimedia information – Link between print / web / e-tool 15 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com
  • 16. Example : Road transport programme 16 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com Short document sent to 15,000 companies, to mobilise them Web page with all sectoral, technical guides Online tool to help them to conduct their risk assessment
  • 17. OIRA : Online interactive assessment tool To assist SMEs in their risk assessment and prevention approach Interactive generic tool deployed by the European Agency for Safety and Health at Work (EU-OSHA) European Commission: “The Online interactive risk assessment tool (OiRA) developed by EU-OSHA is a major contribution to facilitating SMEs’ compliance with OSH requirements” 17 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com
  • 18. OIRA : Online interactive assessment tool INRS: French OiRA partner of the European Agency for Safety and Health at Work (EU-OSHA) 3 tools developed in cooperation with professional organisations: road transport, car repair and catering sectors Easy-to-use software More than 10,000 sessions opened in France 18 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com
  • 19. Monitor the action with indicators Benefits of the Web => it provides data : number of new sessions in OiRA tools 19 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com 0 100 200 300 400 500 600 700 800 900 Road transport Catering Car repair
  • 20. Monitor the action with indicators Example: OiRA catering – Online since January 2014 – 27 risk situations identified – 60 prevention measures proposed – 5,900 sessions opened – 75% of users didn’t have a risk assessment document previously – 98% of users are in companies with fewer than 20 employees – 95% say that the tool met their needs and would recommend it. 20 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com
  • 21. Main results (mid-period) Our prevention vision is now shared with partners (sectoral professional organisation) The different print supports produced are adapted to the target The arguments we used (ie : absenteeism rate, over cost, lose time) , in relation to the needs we identified during the 6 steps approach, are relevant Online risk assessment tool like “OiRA” is recommended by the users. 21 26-10- 2015 USE2015: Understanding Small Enterprises www.useconference.com
  • 22. info@useconference.com www.useconference.com Patrick LAINE, Attached to management of INRS headquarters INRS, Paris patrick.laine@inrs.fr