La transformation numérique des Jeux Olympiques, en route pour Rio2016

ADIRC
Fabrice Doreau
Head of Strategy
Atos - Olympics and Major Events
Digital Transformation
for the Olympic Games
Who are we?
€11,2bn
2015 revenue
100.000
headcount
72
countries
Global Digital
Services Leader
that accelerates progress by
uniting people, business and
technology
Your business technologists.
Powering progress
2 Trusted Partner for your Digital Journey
Re-design
consumer
experience and
end client engagement
Develop existing
business models
to take advantage
of new, agile
Digital
networks
Ensure your
infrastructures,
personnel, and
customers are secure
and compliant
Assure the
excellence,
efficiency,
and resilience
of businesses
and
operations
OPERATIONAL
EXCELLENCE
TRUST &
COMPLIANCE
BUSINESS
REINVENTION
CUSTOMER
EXPERIENCE
Manufacturing, Retail &
Transport (MRT)
Financial Services (FS)
Telecom, Media & Utilities
(TMU)
Public & Healthcare (PH)
Digital Transformation
Leveraging Atos Global Market Knowledge and Portfolio
3 Trusted Partner for your Digital Journey
Atos and the Games embracing Digital Transformation
Turning the event into a global and fully connected experience
Contract for the provision of IT Services
for the IOC extended until 2024
Long-term
relationship
based on trust and
proven performance since
Barcelona
1992
4 Trusted Partner for your Digital Journey
But what is behind?
Equivalent to a business of 200,000 employees, addressing 4 billion customers,
operating 24/7, in a new territory, every 2 years
4BN
Worldwide viewers
37
Competition venues with
complete IT infrastructure
300,000 +
accreditations
RIO 2016
30,000
media
14,700 +
athletes
0
IT security impact
Customer Experience Trust & Compliance
5 Trusted Partner for your Digital Journey
But what is behind?
Equivalent to a business of 200,000 employees, addressing 4 billion customers,
operating 24/7, in a new territory, every 2 years
Operational Excellence Business Reinvention
RIO 2016
6 Trusted Partner for your Digital Journey
70,000
volunteers - with online portal
200,000
testing hours
+++
digital, social games
80
different systems and
applications
250
servers
Cloud
services
…..Well…this will say it all….!
Sorry!
Can you do it again?
We were re-booting!
7 Trusted Partner for your Digital Journey
Our recipe?
Bringing together people,
processes and technology
Program
Management
Critical Games
Applications
Systems
Integration
Application &
Systems Mgmt
Operations
Management
IT Security Cloud Services
8 Trusted Partner for your Digital Journey
The Olympic Challenges
Cloud
Operational readiness
Innovation
New environment
every 2 years
Smarter
communications
On time
Cyber
security
& risk
Large
scale &
complex
On budget
Resourcing
High visibility
Digitisation
Sustainability Business
Reinvention
Customer
experience
Trust&
Compliance
Operational
Excellence
Powering
progress
9 Trusted Partner for your Digital Journey
Over 4 years of preparation: For 3 weeks peak time
Onsite staff*
3,500
500
200
50
15
2012
• Master plan
• Responsibilities matrix
• Business requirements
• Systems infrastructure
• Test lab
• Build Systems
• Build Testing Facilities
• Integration tests
• Acceptance tests
• Systems tests
• Test events
• Multi Sport tests
• Venue deployment
• Disaster recover
• Technical rehearsals
GAMES TIME
Olympic Games
• 5-21 Aug 2016
Paralympic Games
• 7-18 Sept 2016
OPERATE
TEST
PLAN
DESIGN
BUILD
2013 2014 2015 2016
*IT resources (including volunteers, committee and partners)
10 Trusted Partner for your Digital Journey
Technology Partners
And 30+ providers
Media News
Reuters
Associated Press
USA Today
Press Association
Other Providers
Bios/ Historical Results
Weather
Partnership Management: Value creation ecosystem
IOCOCOG
Media/
News
Govt.
Tech
Partners
OBS
(Olympic
Broadcasting
Services)
Security
Sector
Other
Providers
11 Trusted Partner for your Digital Journey
Ensuring key systems are in place: Before…
Supporting Rio2016
recruit up to
70,000
volunteers
Volunteer
portal
Sport entries &
qualifications
Collects and
processes data for
each of the
14,700
athletes eligible to
compete in the
Games
Accreditation
Identifies accredited
participants,
manages registration,
assigns access
privileges and
provides access
control information
for 300,000
people
Workforce
management
At work long before
the Games start,
support the HR
departments with all
functions needed for
managing
interviewing and
training staff and
volunteers
Games Management System
12 Trusted Partner for your Digital Journey
Ensuring key systems are in place: During
Information Diffusion System
On Venue
Results
Venue
Commentator
Information
System (CIS)
Timing &
Scoring
TV
Audience
Central
Remote
Central
Systems
Internet Websites
World News Press
Agencies
Broadcasts & IFs
Printed
Reports
Info +
Remote CIS
MyInfo +
Distributed
Printing
Commentator Information
System
Scoreboard/
Video board
13 Trusted Partner for your Digital Journey
Olympic Video player powered by SMART technology
for compelling content consumption
Sports Media Application in Real Time player
 Multiscreen solution
 Live & VOD streaming synchronized in real
time with results, stats and multi-audio
commentaries
 Sport information on the time bar for instant
access to key moments from different angles
 Powerful search and navigation
 Automatic personalized recommendations
 Social Media integration
 CMS included for editorial content and player
behavior
14 Trusted Partner for your Digital Journey
But we go beyond. We see step changes
in how disruptive technologies – Big Data,
Cloud and Cyber Security - address emerging
challenges and make a major impact.
Like
in any
business…
15 Trusted Partner for your Digital Journey
Real-time Data analytics for safe-keeping the Games
0impact on
the Games
16 Trusted Partner for your Digital Journey
SIEM Statistics: London 2012
17 Trusted Partner for your Digital Journey
Cloud has made it into the Olympics squad
Ensuring agile, flexible and scalable operations
Delivery Partner
18 Trusted Partner for your Digital Journey
Services
Integrated
Support
Framework
Centralized
Model
New Centralized Delivery
The new delivery model is a paradigm
shift from a ‘build each time’ to a ‘build
once’ model delivering services over
the cloud that creates significant
efficiencies and operating flexibilities.
19 Trusted Partner for your Digital Journey
Operations
Distributed Technical Operations Center
Central Service Desk
1st Level Support
Main TOC
2nd Level
Support
Venues
2nd Level Support
TTOC
3rd Level Support
Venues
2nd Level Support
Venues
2nd Level Support
Venues
2nd Level Support
20 Trusted Partner for your Digital Journey
Effective global delivery model supported by Atos Ecosystem
USA
EMC
TBD
2024 OCOG
Project
Team
Japan
Tokyo 2020
Project
Team
South
Korea
Pyeongchang
2018
Project
Team
Switzerland
IOC
Timing and
Scoring
Partner
Benelux
Cloud
Services
China
Beijing 2022
Project
Team
Spain
Competence
Centre
Product Development
Service Delivery
Integration Lab
21 Trusted Partner for your Digital Journey
Your business technologists. Powering progress
As soon as the closing ceremony is over, we
decommission.. and start all over again
Your business technologists. Powering progress
The Paralympic Games
Numbers at a Glance
Larger than the Winter Games
In Rio:
4,350 Athetes from 176 countries
528 Medals Events
23 Sports
21 different venues
11 days of competition
Digital Transformation
for the Olympic and
Paralympic Games
Thank You
1 sur 24

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La transformation numérique des Jeux Olympiques, en route pour Rio2016

  • 1. Fabrice Doreau Head of Strategy Atos - Olympics and Major Events Digital Transformation for the Olympic Games
  • 2. Who are we? €11,2bn 2015 revenue 100.000 headcount 72 countries Global Digital Services Leader that accelerates progress by uniting people, business and technology Your business technologists. Powering progress 2 Trusted Partner for your Digital Journey
  • 3. Re-design consumer experience and end client engagement Develop existing business models to take advantage of new, agile Digital networks Ensure your infrastructures, personnel, and customers are secure and compliant Assure the excellence, efficiency, and resilience of businesses and operations OPERATIONAL EXCELLENCE TRUST & COMPLIANCE BUSINESS REINVENTION CUSTOMER EXPERIENCE Manufacturing, Retail & Transport (MRT) Financial Services (FS) Telecom, Media & Utilities (TMU) Public & Healthcare (PH) Digital Transformation Leveraging Atos Global Market Knowledge and Portfolio 3 Trusted Partner for your Digital Journey
  • 4. Atos and the Games embracing Digital Transformation Turning the event into a global and fully connected experience Contract for the provision of IT Services for the IOC extended until 2024 Long-term relationship based on trust and proven performance since Barcelona 1992 4 Trusted Partner for your Digital Journey
  • 5. But what is behind? Equivalent to a business of 200,000 employees, addressing 4 billion customers, operating 24/7, in a new territory, every 2 years 4BN Worldwide viewers 37 Competition venues with complete IT infrastructure 300,000 + accreditations RIO 2016 30,000 media 14,700 + athletes 0 IT security impact Customer Experience Trust & Compliance 5 Trusted Partner for your Digital Journey
  • 6. But what is behind? Equivalent to a business of 200,000 employees, addressing 4 billion customers, operating 24/7, in a new territory, every 2 years Operational Excellence Business Reinvention RIO 2016 6 Trusted Partner for your Digital Journey 70,000 volunteers - with online portal 200,000 testing hours +++ digital, social games 80 different systems and applications 250 servers Cloud services
  • 7. …..Well…this will say it all….! Sorry! Can you do it again? We were re-booting! 7 Trusted Partner for your Digital Journey
  • 8. Our recipe? Bringing together people, processes and technology Program Management Critical Games Applications Systems Integration Application & Systems Mgmt Operations Management IT Security Cloud Services 8 Trusted Partner for your Digital Journey
  • 9. The Olympic Challenges Cloud Operational readiness Innovation New environment every 2 years Smarter communications On time Cyber security & risk Large scale & complex On budget Resourcing High visibility Digitisation Sustainability Business Reinvention Customer experience Trust& Compliance Operational Excellence Powering progress 9 Trusted Partner for your Digital Journey
  • 10. Over 4 years of preparation: For 3 weeks peak time Onsite staff* 3,500 500 200 50 15 2012 • Master plan • Responsibilities matrix • Business requirements • Systems infrastructure • Test lab • Build Systems • Build Testing Facilities • Integration tests • Acceptance tests • Systems tests • Test events • Multi Sport tests • Venue deployment • Disaster recover • Technical rehearsals GAMES TIME Olympic Games • 5-21 Aug 2016 Paralympic Games • 7-18 Sept 2016 OPERATE TEST PLAN DESIGN BUILD 2013 2014 2015 2016 *IT resources (including volunteers, committee and partners) 10 Trusted Partner for your Digital Journey
  • 11. Technology Partners And 30+ providers Media News Reuters Associated Press USA Today Press Association Other Providers Bios/ Historical Results Weather Partnership Management: Value creation ecosystem IOCOCOG Media/ News Govt. Tech Partners OBS (Olympic Broadcasting Services) Security Sector Other Providers 11 Trusted Partner for your Digital Journey
  • 12. Ensuring key systems are in place: Before… Supporting Rio2016 recruit up to 70,000 volunteers Volunteer portal Sport entries & qualifications Collects and processes data for each of the 14,700 athletes eligible to compete in the Games Accreditation Identifies accredited participants, manages registration, assigns access privileges and provides access control information for 300,000 people Workforce management At work long before the Games start, support the HR departments with all functions needed for managing interviewing and training staff and volunteers Games Management System 12 Trusted Partner for your Digital Journey
  • 13. Ensuring key systems are in place: During Information Diffusion System On Venue Results Venue Commentator Information System (CIS) Timing & Scoring TV Audience Central Remote Central Systems Internet Websites World News Press Agencies Broadcasts & IFs Printed Reports Info + Remote CIS MyInfo + Distributed Printing Commentator Information System Scoreboard/ Video board 13 Trusted Partner for your Digital Journey
  • 14. Olympic Video player powered by SMART technology for compelling content consumption Sports Media Application in Real Time player  Multiscreen solution  Live & VOD streaming synchronized in real time with results, stats and multi-audio commentaries  Sport information on the time bar for instant access to key moments from different angles  Powerful search and navigation  Automatic personalized recommendations  Social Media integration  CMS included for editorial content and player behavior 14 Trusted Partner for your Digital Journey
  • 15. But we go beyond. We see step changes in how disruptive technologies – Big Data, Cloud and Cyber Security - address emerging challenges and make a major impact. Like in any business… 15 Trusted Partner for your Digital Journey
  • 16. Real-time Data analytics for safe-keeping the Games 0impact on the Games 16 Trusted Partner for your Digital Journey
  • 17. SIEM Statistics: London 2012 17 Trusted Partner for your Digital Journey
  • 18. Cloud has made it into the Olympics squad Ensuring agile, flexible and scalable operations Delivery Partner 18 Trusted Partner for your Digital Journey
  • 19. Services Integrated Support Framework Centralized Model New Centralized Delivery The new delivery model is a paradigm shift from a ‘build each time’ to a ‘build once’ model delivering services over the cloud that creates significant efficiencies and operating flexibilities. 19 Trusted Partner for your Digital Journey
  • 20. Operations Distributed Technical Operations Center Central Service Desk 1st Level Support Main TOC 2nd Level Support Venues 2nd Level Support TTOC 3rd Level Support Venues 2nd Level Support Venues 2nd Level Support Venues 2nd Level Support 20 Trusted Partner for your Digital Journey
  • 21. Effective global delivery model supported by Atos Ecosystem USA EMC TBD 2024 OCOG Project Team Japan Tokyo 2020 Project Team South Korea Pyeongchang 2018 Project Team Switzerland IOC Timing and Scoring Partner Benelux Cloud Services China Beijing 2022 Project Team Spain Competence Centre Product Development Service Delivery Integration Lab 21 Trusted Partner for your Digital Journey
  • 22. Your business technologists. Powering progress As soon as the closing ceremony is over, we decommission.. and start all over again
  • 23. Your business technologists. Powering progress The Paralympic Games Numbers at a Glance Larger than the Winter Games In Rio: 4,350 Athetes from 176 countries 528 Medals Events 23 Sports 21 different venues 11 days of competition
  • 24. Digital Transformation for the Olympic and Paralympic Games Thank You