Asia Pacific is one of the world’s major production, manufacturing and distribution hubs. APAC companies are now seeking out ‘smarter’ supply chains to improve overall operational effectiveness. What digital tools are impacting the supply chain?Read more here. More about Orange Business Services: Official website: http://www.orange-business.com/en Facebook: https://www.facebook.com/orangebusiness/ Twitter: https://twitter.com/orangebusiness Linkedin: https://www.linkedin.com/company/orange-business-services/ Slideshare: http://www.slideshare.net/orangebusiness Pinterest: https://fr.pinterest.com/orangebusiness

1. Building the connected
Supply Chain – how digital
is transforming Asia-Pacific

2. 2
Asia Pacific is one of the world’s major
production, manufacturing and distribution
hubs. Supply chains today:
 Comprise multiple segments – sourcing,
production, transport and logistics,
warehousing and distribution
 Are now more spread out due to a
changing global production landscape,
benefiting from cheaper labor, regulatory
incentives and proximity to consumer
markets
Supply chain in APAC
– what is happening today?

3. 3
APAC has improved in the logistics sphere but still underperforms.
The logistics gap
Emerging APAC nations
remain lagging behind
Singapore and
Hong Kong are
logistics leaders
compared to ROTW
Challenges include regulations,
infrastructure gaps, geographical
issues and inefficient operational
practices

4. 4
Supply chains are becoming increasingly
complex for a range of reasons:
 Customer expectation – consumers want
goods more quickly, choices of when and
how goods are delivered to them, and
demand greater visibility
 Globalization – bigger supply chains means
more potential complexity. Companies
must manage more cultures, markets, legal
and regulatory issues
 Changing supply chain trends –
omnichannel deliveries, custom processes,
specialized suppliers, intra-division
decisions – all these make for greater
complexity
An increasingly
complex supply chain

5. 5
Digital supply chain is on the
rise around the world in general
The rise of digital supply chain
 67% – businesses consider digital
supply chain ‘disruptive and important’
 Market expansion, rising industry
competitiveness, changing demand
patterns top concerns to address
 40% – APAC companies have already
deployed technologies like collaboration
tools and supply chain analytics
7

6. 6
APAC companies are now seeking out
‘smarter’ supply chains to improve overall
operational effectiveness.
 Digital tools like analytics, Artificial
Intelligence (AI), Internet of Things (IoT)
and Blockchain all in the mix
 Tools will influence different supply chain
attributes: visibility, efficiency, resilience
and reach
 New digital approach will enable greater
supply chain effectiveness now and for
the future
Digital supply chain
– tools and solutions

7. 7
What digital
tools are
impacting the
supply chain?
Some examples include...

8. 8
How APAC companies can benefit:
Next generation analytics
 Visibility: End-to-end visibility of supply
chain performance, notifying in real time of
any changes in key operational metrics
 Resilience: Minimize bottlenecks, respond
to any sudden disruptions quickly
and effectively.
 Efficiency: More efficient planning and
scheduling of operations, evaluating changing
fulfilment conditions.

9. 9
 Efficiency: Vehicles can operate for longer and communicate real-time with smart warehousing
systems to optimize traffic flows and operations. Helps reduce order processing and delivery time,
minimizes human error and accidents.
 Reach: Automation plus optimal routing and fleet management help reduce labor, fuel and
maintenance costs.
Autonomous transportation
10

10. 10
Wearables
Visibility: Give greater insight
into warehouse operations via
real-time updates, enable
monitoring of inventory levels
and worker safety via sensors
or IoT devices.
Efficiency: Relevant data
sent to hands-free devices,
speeding up tasks and
improving accuracy. Enables
multi-tasking and more
informed decision-making.
Resilience: Enable remote
technicians to assist
non-technical employees,
reducing system downtime
and minimizing impact of
sudden disruptions.
Wearable tech is IoT-connected watches, sensors and more that monitor's a worker's connected
environment in real time.

11. 11
Increasingly complex supply chains make asset
traceability paramount to achieving competitive
advantage.
 Visibility: Tracks and records status in
real time, including sourcing, warehousing,
transport & logistics and end customer
via point-of-sale data.
 Reach: Reduces risk of extending to new
regions, allows companies to constantly
monitor quality and other operational
metrics in real time, wherever they are.
Asset tracking

12. 12
 Visibility: Improves awareness and accuracy
of transactions, permission-based system
grants selective access, enables greater
transparency with trust.
Smart contracts
 Efficiency: Shared digital ledgers enable
easier multi-party verification, reduces
level of manual involvement and
eliminates intermediaries.

13. 13
Traditional model vs. the digital supply chain

14. 14
Supply chain sector in Asia-Pacific
How Orange can help companies move
towards the digital supply chain

15. 15
Digital Supply
Chain solution
Better efficiency
of
logistics process
Critical time
saving in business
apps (order/bill)
Enhanced
customer
experience &
satisfaction
Business BenefitService from Orange
New business
models
Next-gen Analytics
Automation /
Artificial
Intelligence
Asset Tracking /
Autonomous
transport
Smart contracts
Customer experience analytics
Eg, Application performance and full-stack
analysis
Business process automation
Eg, Assessment & automation of key cargo
requests
Robotic process automation
Eg DevOps & automated testing for logistic
supersuite
New logistics process in customer warehouses
Eg, Drones performing stock & pallets counting
Secured digital services for logistics
Eg, Supporting customer to join blockchain
innovation
We help drive business outcomes for the digital supply chain from apps
optimization to new business models

16. 16
Orange case study: Robotic Process Automation for efficient
business operations
A global supply chain services provider which combines origin and destination logistics solutions with
transportation services across all modes and regions of the world.
Issues and challenges
Pursue digital transformation
strategy leveraging on innovative
technologies
Optimize usage of resources,
back office employees spending
too much time in repetitive tasks
Boost productivity
Solution
Robotic Process Automation
Software robots running on desktop
PCs to automate simple, labor
intensive and repetitive tasks –
invoice creation, printing, data entry,
process purchase requests
Results and benefits
Quick ROI: projected to reduce
operational costs, investment payback
in 5 months
Robots are more productive (processing
speed many times faster than humans),
able to process higher business volume
and are more accurate when it comes to
rules-based tasks
Reduction in the number of back office
employees, driving down labor costs.

17. 17
Data
intelligence
Enriched
connectivity
Cyber
defense
CloudInternet
of Things
Consulting Integration
Transport Protect Store &
Process
Analyze
We enable a digital, globally connected business world by helping our
customers realize the power of data for human innovation
Supporting our customers in each step of their data journey
Digital
customer
relationships
Collaborative
workspace
Collect
Share & Create

18. 18
€7.3 Billions
2017 turnover
43,000
French enterprises with
more than 50 employees
3,000
Worldwide multinational
companies
700
developers, integrators
and specialized IoT
experts
2,400
Data Intelligence experts
1,600
Cloud Experts, Engineers
and Project Managers
1,200
Cyberdefense Experts
We conceive and support
the implementation of
sector solutions:
Banking &
Insurance
Automotive
Transport
Healthcare
Smart cities
Industry
Orange Business Services
Global partner of Digital Transformation and Data Exploitation

19. 19 Orange Restricted
The Orange group
The power of a global leader
+273 million
customers
€41.1billion
in revenues in 2017
450,000 km
of underwater cables
€600 million
yearly investment in
backbone structure
345,000+ sites
Unmatched global
coverage
Residential
Provider in 29
countries
World's largest seamless
voice/data network and end-
to-end connectivity services,
with people located in
220 countries and territories
Currently
without Orange
Business
Services

20. Thank you
Download the PwC whitepaper “Building Connected supply chains”:
https://www.orange-business.com/en/library/white-paper/building-
connected-supply-chains